Customer reviews from Samsung US
Samsung - 85 Class LS03D The Frame Series QLED 4K with Anti-Reflection and Slim Fit Wall Mount Included (2024)
Average customer rating
4.4
(900 Reviews)
Rating breakdown 900 reviews
5 Stars
627
4 Stars
144
3 Stars
50
2 Stars
29
1 Star
50
77%of customers recommend this product.
(
142 out of
185)
Customer Reviews for Samsung - 85 Class LS03D The Frame Series QLED 4K with Anti-Reflection and Slim Fit Wall Mount Included (2024)
Customer Rating
3
Beautiful but bad connectivity
on March 5, 2025
Posted by: MegT
from Chicago Il
I bought this tv because my previous one died and while I wanted a tv in that room I really liked how this tv looked like art.
While it doesn’t really look like art often it can if you choose the right pictures and of course the right frame. It’s expensive but beautiful.
My biggest complaint is the connectivity. The flat tv then obviously has a cord and a large black box that connects to WiFi. Until this tv I’ve never had internet connectivity issues especially since the rougher is less than ten feet away. EVERY TIME I turn the tv on from the resting picture, the internet connection is lost and I have to unplug the tv and restart it. Extremely frustrating and I wish the black box was smaller, it’s extremely large and difficult to hide. All the pictures selling this product don’t show the cord or the box and that is deceiving.
All in all if you have the money and like the look it’s worth it but if you really watch tv often the connectivity issues may not make it worth your efforts.
While it doesn’t really look like art often it can if you choose the right pictures and of course the right frame. It’s expensive but beautiful.
My biggest complaint is the connectivity. The flat tv then obviously has a cord and a large black box that connects to WiFi. Until this tv I’ve never had internet connectivity issues especially since the rougher is less than ten feet away. EVERY TIME I turn the tv on from the resting picture, the internet connection is lost and I have to unplug the tv and restart it. Extremely frustrating and I wish the black box was smaller, it’s extremely large and difficult to hide. All the pictures selling this product don’t show the cord or the box and that is deceiving.
All in all if you have the money and like the look it’s worth it but if you really watch tv often the connectivity issues may not make it worth your efforts.
I would recommend this to a friend!
Features
4
Performance
2
Design
3
Value
3
Response from Samsung USBy Samsung Specialist, March 5, 2025
MegT,
Thank you for sharing your experience with Wi-Fi connectivity on your TV. This may be caused by a network issue. You might want to go through these steps to check your network connection:
1) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (Wi-Fi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.)
2) If the wireless connection fails, connect the TV to the access point via a LAN cable. If the TV can connect to the Internet normally via the wired connection, there might be a problem with the access point. In this case, try using a different access point.
3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test
4) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again.
5) Please also be sure you have the latest firmware update. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update.
For further assistance or service, please contact us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Thank you for sharing your experience with Wi-Fi connectivity on your TV. This may be caused by a network issue. You might want to go through these steps to check your network connection:
1) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (Wi-Fi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.)
2) If the wireless connection fails, connect the TV to the access point via a LAN cable. If the TV can connect to the Internet normally via the wired connection, there might be a problem with the access point. In this case, try using a different access point.
3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test
4) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again.
5) Please also be sure you have the latest firmware update. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update.
For further assistance or service, please contact us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
1
Slow and cumbersome
on March 20, 2025
Posted by: Mark123
[This review was collected as part of a promotion.] Among many I do not like, the non-standard applications must be search for each time as opposed to the woke standard applications such as Disney, which is never used. I would not purchase or recommend a Frame TV.
Value
1
Response from Samsung USBy Samsung Specialist, March 20, 2025
Mark123,
Thank you for sharing your thoughts on The Frame TV's interface - we'll be sure to pass this along to our internal teams.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Thank you for sharing your thoughts on The Frame TV's interface - we'll be sure to pass this along to our internal teams.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Love my purchase
on March 20, 2025
Posted by: MovieLover
[This review was collected as part of a promotion.] I moved and needed a TV for my great room. Bought this as my friend had purchased one and really liked it, so I did.
Love the sleekness, and the box that is reachable for plugging HDMI cables etc into. Although I was unable to mount like a picture frame it is on a mounting bracket above my fireplace and looks great. The ability to add photos and make it look a framed photo is amazing. The picture quality is Samsung great, I know own 3 Samsung TVs, and will never buy anything else. I have lots of windows, and I get no glare on the TV screen at any time of day, not sure there is another product on the market that can beat Samsung. You won't be disappointed if you purchase this TV.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing 🤩
on March 20, 2025
Posted by: Ygsp91
[This review was collected as part of a promotion.] Excellent option for your place ! 2 choices in one !
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great television
on April 21, 2025
Posted by: Happy123
[This review was collected as part of a promotion.] Love coming into a room and seeing a beautiful picture. So much nicer than a blank tv screen.
Very easy to use and install.
Very easy to use and install.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
85” The Frame has not disappointed
on May 5, 2025
Posted by: Frame Fan
from Pinckney, MI
Very happy with the 85” The Frame after owning the 55” of the same name. Will likely someday look at the Pro model as well.
I find looking thru the curations more entertaining than (most) television!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Frame TV - Kitchen Area
on May 6, 2025
Posted by: Grandpa2
[This review was collected as part of a promotion.] The frame TV makes a great addition to our kitchen area.
The every changing screen pictures are an interesting process for our 2 year old granddaughter.
She loves identifying the various objects in the pictures and the many colors.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Frame TV - Excellent Combination
on May 9, 2025
Posted by: jlnlmuya
[This review was collected as part of a promotion.] We bought this TV after seeing it at an Airbnb house. We loved the idea of having a TV working as a frame, and the endless background options make it even more worth it. The visual quality is phenomenal as well as the audio, even without the use of external speakers.
It is slim and it sits perfectly against the wall, just like a frame would.
We mainly use it for streaming shows and movies, and the accessibility of using your phone to control the TV is a big plus.
Overall, it is an excellent quality TV. Highly recommended!
It is slim and it sits perfectly against the wall, just like a frame would.
We mainly use it for streaming shows and movies, and the accessibility of using your phone to control the TV is a big plus.
Overall, it is an excellent quality TV. Highly recommended!
Value
5
Written by a customer while visiting Samsung US