Customer reviews from Samsung US
Samsung - 85 Class LS03D The Frame Series QLED 4K with Anti-Reflection and Slim Fit Wall Mount Included (2024)
Average customer rating
4.4
(900 Reviews)
Rating breakdown 900 reviews
5 Stars
627
4 Stars
144
3 Stars
50
2 Stars
29
1 Star
50
77%of customers recommend this product.
(
142 out of
185)
Customer Reviews for Samsung - 85 Class LS03D The Frame Series QLED 4K with Anti-Reflection and Slim Fit Wall Mount Included (2024)
Customer Rating
5
Fantastic Picture, Disappears in Room, Slim
on November 21, 2025
Posted by: JES64CH
[This review was collected as part of a promotion.] We now have >5 FrameTV's from 42-75" and they're all stellar products. These TV's literally disappear into your room. Moreover, the artwork available is stellar and wide-ranging. Finally, the picture quality, viewability, and universality of adding use as a computer monitor, AppleTV/ROKU, etc., just work elegantly and with no intervention.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Picture Quality Alwats Top Notch
on December 5, 2025
Posted by: SASmith
[This review was collected as part of a promotion.] The only reasons I purchased and kept my Samsung Frame 55" TV.
1) Samsung TV, are quality TVs.
2) Picture Quality always great clarity.
3.) I have purchased Samsung TVs for the last 16 years with excellent success.
2) Picture Quality always great clarity.
3.) I have purchased Samsung TVs for the last 16 years with excellent success.
My first was purchasewas the Hisense Frame 55" TV it was on sale and less expensive.
I don't regret the Hisense purchase, due to the fact this TV had a better long remote with a back light for night and a beautiful color remote and comfortable to hold.
I don't regret the Hisense purchase, due to the fact this TV had a better long remote with a back light for night and a beautiful color remote and comfortable to hold.
The Hisense accessories were better, no additional cost for the art, and the frame included. Also included a two year warranty.
The Hisense TV picture quality was the deal breaker for me.
I'm spoiled by Samsung picture quality.
The Samsung Frame 55" looks smaller when the frame is attached.
The Frame 65" maybe a better choice for size and looks.
The Samsung art is yummy to look at, I sit with a glass of wine and feel so relaxed and serene just watching my art display.
I love when my TV is turned off, my family room is divine with the art displaying.
The Frame 65" maybe a better choice for size and looks.
The Samsung art is yummy to look at, I sit with a glass of wine and feel so relaxed and serene just watching my art display.
I love when my TV is turned off, my family room is divine with the art displaying.
(Samsung I really feel you should please send me a 65" Frame TV, to include a frame the teak wood and I would be most grateful.
( "You don't have, if you don't ask".)
( "You don't have, if you don't ask".)
The title of my email to write this review "Sharon tell us how you really feel".
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Love TV design, underwhelmed by the picture
on December 5, 2025
Posted by: EdMfromDC
[This review was collected as part of a promotion.] Wow, the TV is as advertised in terms of its design and appearance flat on the wall. However, the color quality and the ease of changing the color is underwhelming. I am kind of surprised actually. Sorry.
Value
3
Response from Samsung USBy Samsung Specialist, December 5, 2025
EdMfromDC,
We appreciate your feedback on the picture quality of Samsung’s Frame TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
• Standard – Ideal for general viewing
• Dynamic – Brighter and more vibrant for well-lit spaces
• Eco – Optimized for energy efficiency
• Movie – Best for viewing in low light
• Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content
You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.
If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.
~ Samsung Specialist
We appreciate your feedback on the picture quality of Samsung’s Frame TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
• Standard – Ideal for general viewing
• Dynamic – Brighter and more vibrant for well-lit spaces
• Eco – Optimized for energy efficiency
• Movie – Best for viewing in low light
• Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content
You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.
If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible decision
on December 20, 2025
Posted by: Domingo
[This review was collected as part of a promotion.] Very bad quality, the screen is black and nobody can fix it. Terrible quality and the guarantee doesn’t work. I have been calling and finally someone came but for nothing because they didn’t fix it.
Value
1
Response from Samsung USBy Samsung Specialist, December 22, 2025
Domingo,
Thank you for bringing your concerns to our attention. We encourage you to reach out to us again so we can take a closer look, further diagnose the issue, and provide additional support.
At your earliest convenience, please call Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also reach us via LiveChat by visiting the ‘Support’ link on our website.
~ Samsung Specialist
Thank you for bringing your concerns to our attention. We encourage you to reach out to us again so we can take a closer look, further diagnose the issue, and provide additional support.
At your earliest convenience, please call Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also reach us via LiveChat by visiting the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
Mixed Review
on January 7, 2026
Posted by: Frances
from Southport NC 28461
Basically I like the TV and having a larger screen. I also like being able to save photos to use as my screensavers. Things that could be improved: sometimes there’s a blue discoloration on skin and it would help if there was a user manual available to use for troubleshooting.
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Powers Off on its Own
on January 28, 2026
Posted by: JHolley22
from Little Elm, TX
This unit powers off on its own. The automatic software update update functionality does not work. Twice on with service, but unfortunately no resolution. Purchased in Sept. 2025. But at your own risk.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
3
Value
3
Response from Samsung USBy Samsung Specialist, January 29, 2026
JHolley22,
I’m sorry to hear your Frame TV is turning itself off. Please try the following, which may resolve this:
1. Navigate to the Art Home Screen, as Art Mode settings can only be accessed from here. If art is currently displayed on the screen, press Return on the remote to go to the Home screen or navigate to Art Mode from wherever you are on the TV.
2. Scroll all the way down to Art Mode Options, then highlight Night Mode. Press Enter on the remote to switch Night Mode from On to Off.
3. Extend the Sleep After time. This feature will turn off Art Mode after a set amount of time if no motion is detected around the TV. Sleep After is also located under Art Mode Options and can be set from 5 minutes to 4 hours. Select the Sleep After icon to select the desired time.
Please also be sure you’re running the latest firmware. You can check to see what software version your TV is using and if there is an update available by going to: Home > Menu > Settings > Support > Software Update > Update Now.
I hope this helps. If your TV continues to turn off by itself, please reach us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
I’m sorry to hear your Frame TV is turning itself off. Please try the following, which may resolve this:
1. Navigate to the Art Home Screen, as Art Mode settings can only be accessed from here. If art is currently displayed on the screen, press Return on the remote to go to the Home screen or navigate to Art Mode from wherever you are on the TV.
2. Scroll all the way down to Art Mode Options, then highlight Night Mode. Press Enter on the remote to switch Night Mode from On to Off.
3. Extend the Sleep After time. This feature will turn off Art Mode after a set amount of time if no motion is detected around the TV. Sleep After is also located under Art Mode Options and can be set from 5 minutes to 4 hours. Select the Sleep After icon to select the desired time.
Please also be sure you’re running the latest firmware. You can check to see what software version your TV is using and if there is an update available by going to: Home > Menu > Settings > Support > Software Update > Update Now.
I hope this helps. If your TV continues to turn off by itself, please reach us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
Great display, but starting to brown in spots.
on February 3, 2026
Posted by: Kyle
from Fayetteville, AR, USA
[This review was collected as part of a promotion.] I really enjoy this TV but it is starting to brown in some spots which is troubling. Everything else works great.
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV!
on February 9, 2026
Posted by: Dale
from Atlanta, GA
[This review was collected as part of a promotion.] My wife loves the look of the frame flat-mounted on the wall and cant stop telling her friends about awesome the TV displays artwork when not in use. The Frame does an excellent job of reading the room lighting and making the necessary adjustments to brightness to retain its spectacular colors. With its matte finish, you never have to worry about reflections obscurring the image.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US