Customer reviews from Samsung US
Samsung - 85 Class LS03D The Frame Series QLED 4K with Anti-Reflection and Slim Fit Wall Mount Included (2024)
Average customer rating
4.4
(627 Reviews)
Rating breakdown 627 reviews
5 Stars
436
4 Stars
102
3 Stars
35
2 Stars
21
1 Star
33
71%of customers recommend this product.
(
71 out of
100)
Customer Reviews for Samsung - 85 Class LS03D The Frame Series QLED 4K with Anti-Reflection and Slim Fit Wall Mount Included (2024)
Customer Rating
5
Stylish TV with quality performance
on November 18, 2024
Posted by: artbazil
[This review was collected as part of a promotion.] I purchased the Samsung The Frame TV 65" in April and have been using it for several months. Overall, it has been a fantastic addition to my home, blending both style and functionality.
The standout feature is, of course, its unique design and sleek connecting cable — when turned off, it truly looks like a piece of artwork. The customizable bezels (a little pricy though) allow it to fit into any decor style.
In terms of picture quality, it delivers pretty vibrant colors and sharp details, especially with 4K HDR content. Watching movies and shows on this TV has been a great immersive experience!
As for downsides I noticed a slightly laggy UI out of the box, but updating the firmware seemed to fix this issue!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great addition to the living room.
on December 27, 2024
Posted by: Lytlejon91
[This review was collected as part of a promotion.] We love our Samsung Frame. It's such a great addition to the living room above our fire place and we like rotating the artwork to suit our mood or season. I also like how you can control the TV using the remote control or the app on your device as well.
The only suggestion I have is to have better search options for the artwork. Sometimes, it can be hard to find what you want based on color, season, etc. The art is sorted by collection or artist, and I think a search option with keywords attached to each art can be helpful.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Art feature says NOT AVAILABLE...
on February 20, 2025
Posted by: Farva20
from Wisconsin
Bought the Frame TV and I pay for the yearly subscription to have the art on the screen which was 100% the reason I bought the TV in the first place was to have the look of not a giant TV above the fireplace.... However, there is a black box that flashes on the screen that says NOT AVAILABLE.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Specialist, February 20, 2025
Farva20,
We appreciate you taking the time to let us know about your experience with your Frame TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
We look forward to speaking with you.
~ Samsung Specialist
We appreciate you taking the time to let us know about your experience with your Frame TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
We look forward to speaking with you.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
55” 2024 Frame TV
on March 20, 2025
Posted by: NJframeFan
[This review was collected as part of a promotion.] I’ve never had a TV in my living room in over 60 years, but the 55” Samsung Frame TV has completely changed my perspective. I was hesitant at first, but this TV fits beautifully into the space. When it’s off, it truly looks like a framed piece of art, blending perfectly with my decor and not feeling like an eyesore in the room.
The picture quality is outstanding, and it’s been wonderful to finally enjoy movies and shows with family right in the living room. I never thought I’d appreciate having a TV in this space, but the Samsung Frame makes it feel like a natural and stylish addition.
After six decades, I can honestly say it was worth the wait!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Too Hard to use
on April 20, 2025
Posted by: Bull
Tv too hard to use - I have 3 of them all too hard to enjoy
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Specialist, April 21, 2025
Bull,
We appreciate you sharing your user experience. To assist in learning the various functions, please know you can download your TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support > Manuals & Software > TVs & Home Theater. You can search for and select The Frame TV to download the guides you would like.
The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support > Open e-Manual.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate you sharing your user experience. To assist in learning the various functions, please know you can download your TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support > Manuals & Software > TVs & Home Theater. You can search for and select The Frame TV to download the guides you would like.
The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support > Open e-Manual.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Flush Mount Is Awesome
on April 20, 2025
Posted by: Daniel
[This review was collected as part of a promotion.] I love how flush it mounts to the wall and the matte finish is great for rooms with high light saturation.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Hanging Framed TV
on April 21, 2025
Posted by: Dsaltzs
[This review was collected as part of a promotion.] The tv has been great, and we enjoy a picture rather than a black screen. The only thing I would like more is if the frame was a little larger and also that we didn’t have to purchase a different color and you could choose the color option. Otherwise it has been great.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on June 22, 2025
Posted by: PISAR
from North Carolina
I'm enjoying my Frame. Easy to install and easy to navigate with different streaming content platforms. the sound and the screen quality are excellent.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US