Customer reviews from Samsung US
Samsung - 85 Class LS03D The Frame Series QLED 4K with Anti-Reflection and Slim Fit Wall Mount Included (2024)
Average customer rating
4.4
(623 Reviews)
Rating breakdown 623 reviews
5 Stars
434
4 Stars
101
3 Stars
35
2 Stars
21
1 Star
32
71%of customers recommend this product.
(
71 out of
100)
Customer Reviews for Samsung - 85 Class LS03D The Frame Series QLED 4K with Anti-Reflection and Slim Fit Wall Mount Included (2024)
Customer Rating
5
Looks just like a picture frame!
on August 20, 2024
Posted by: Albert
[This review was collected as part of a promotion.] I love this tv. It was easy to mount, plus not having an ugly tv mount hanging on the wall is a plus. The sound quality from the tv is surprisingly good. Didn't bother getting a soundbar.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Blacklight Bleeding Samsung The Frame
on November 30, 2024
Posted by: Alexander
I purchased the Samsung The Frame one month ago, excited by the great reviews and the promise of a high-quality viewing experience. Unfortunately, my experience has been the opposite. From the very beginning, I noticed visible white spots during dark scenes, which completely ruin the viewing experience, especially in low-light environments.
I’ve tried adjusting the brightness and contrast settings, changing picture modes, and even updating the software, but the issue persists. It’s frustrating to invest in a premium TV and encounter this type of problem, which I honestly would expect in lower-end models, not in one of this price range and supposed quality.
This defect, which seems to be backlight bleeding or clouding, should not be acceptable on a TV in this category. Despite being a new model, I’m seriously considering returning it if no satisfactory solution is offered.
Samsung, I hope you take these complaints seriously and provide a quick and effective resolution. This type of issue should not tarnish the reputation of such a renowned brand. Please deliver the quality you promise.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Specialist, December 2, 2024
Alexander,
I’m sorry to hear that troubleshooting your Frame TV has not improved your image quality. We would like the opportunity to investigate this for you so we can provide you with further assistance specific to your usage scenario.
At your earliest convenience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
I’m sorry to hear that troubleshooting your Frame TV has not improved your image quality. We would like the opportunity to investigate this for you so we can provide you with further assistance specific to your usage scenario.
At your earliest convenience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
Great TV, one connect box design flaw
on October 20, 2024
Posted by: RecTech
[This review was collected as part of a promotion.] Great tv overall. Video and audio quality is great. Antiglare properties are exceptional, even during the daytime with a lot of natural light or when lights are on in the house, no glare. The art mode and sleek frame design is why we bought the tv. When kids come over, they ask if I have a tv because they actually think it is a picture frame. The wall mount comes with the tv and it's ultra slim, complimenting the frame idea. The motion sensor setting is great too.
My biggest issue is the one connect box fiber optic wire. It is not rated to go behind a wall, so unless you get a raceway or get creative with hiding it behind something, the wire shows. It's real thin and somewhat clear, but obviously is a wire, showcasing that is is not a picture frame, but a tv. I would think with this being the 4th edition of the tv, a behind the wall included rated wire or wireless solution would have been thought of to make it perfect.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful and functional
on May 20, 2024
Posted by: Lioncoach22
[This review was collected as part of a promotion.] I love that the tv is “hidden” when not in use with our family photo or a work of art. We can change the space with art in the touch of a button.
The tv quality is on point. We almost replaced the tv a few weeks ago but I didn’t want to give up the perks of this treasure.
The tv quality is on point. We almost replaced the tv a few weeks ago but I didn’t want to give up the perks of this treasure.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features but a tad bit expensive
on November 13, 2024
Posted by: Tonkpils
[This review was collected as part of a promotion.] The best feature of this TV is the matte finish that reduces reflections for when it’s in art mode.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect for a small apt
on April 22, 2024
Posted by: LoveFrame
[This review was collected as part of a promotion.] Amazing product for a small apartment to give both a tv and photos
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect TV for master bedroom
on September 16, 2024
Posted by: myselfandI
[This review was collected as part of a promotion.] Decorating our new home, I wanted a TV in the master bedroom however, my wife didn’t like the idea of having a TV in the master bedroom. We found a perfect solution with the frame TV making it blend in with the art feature you would never know unbelievable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely the BEST TV
on July 29, 2024
Posted by: SamsungFrame
[This review was collected as part of a promotion.] Not only is this tv fabulous, it is ART. I get so many compliments and have 3 now. The frame can be changed to match your decor and you can personalize it with a family photo or your own art.
I won’t buy any other tv!!
I won’t buy any other tv!!
Value
5
Written by a customer while visiting Samsung US