Customer reviews from Samsung US
Samsung - 85 Class LS03D The Frame Series QLED 4K with Anti-Reflection and Slim Fit Wall Mount Included (2024)
Average customer rating
4.4
(623 Reviews)
Rating breakdown 623 reviews
5 Stars
434
4 Stars
101
3 Stars
35
2 Stars
21
1 Star
32
71%of customers recommend this product.
(
71 out of
100)
Customer Reviews for Samsung - 85 Class LS03D The Frame Series QLED 4K with Anti-Reflection and Slim Fit Wall Mount Included (2024)
Customer Rating
5
Frame TVs
on June 5, 2025
Posted by: Leru
from Utah
I own 2 Frame TVs. I have one in my living room and one in my bedroom. I absolutely love them! I’ve received many compliments on the “art” on my walls. When people find out they are tvs they are surprised. I love the art and entertainment concept. Good job Samsung!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great TV, but dissapointing software
on June 5, 2025
Posted by: Rene7L
[This review was collected as part of a promotion.] I bought a 75" Frame TV in 2021 and loved how it worked. There was only one problem with the eARC HDMI port, while my other Samsung TVs in the house interface flawlessly with my SONOS system, with the Frame, I always had to increase the volume from around 2.0 to around 6.5 to get the equivalent volume of the other Samsungs which also had eArc ports.
Otherwise, we loaded some of our own artwork, and the software worked flawlessly, always turning on when someone was in the room, going through its slideshow, and going to sleep at night.
Then after three years, the colors on the left quarter of the TV started fading. After a few weeks, they had almost become black and white. The house is off the ocean, in a remote area to hard to service, so we trashed it and ordered another 75" Frame, but this time, it is a 2024 model.
This one has the same volume problems as the previous one, but in addition, the sensors seem to be of very poor quality as it half the time it does not come out of sleep mode and simply stays dark – not very useful. I must use the remote to turn it on and off to get the slideshow started. This is most annoying and reduces the value of having the TV to display art.
Also, we loaded the same 50 photos, which is an annoying low limit, but this time, there are 4 of the 50 that have a resolution of 3024x1701 instead of 4032x2268. Unfortunately, these 4 photos appear with a white frame around them while the 46 others are frameless. The 2021 did not do this!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
No glare from lights
on June 20, 2025
Posted by: KManwell
[This review was collected as part of a promotion.] The main reason I wanted this TV was to be able display family pictures when it wasn't being used. But I fell in love with how it doesn't have any glare from the lights in the roo, or from the sun shining in through the windows.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Amazing picture quality, sub par software
on June 26, 2025
Posted by: Cervin
[This review was collected as part of a promotion.] The picture quality on the TV is amazing and the colors really pop but like all Samsung TVs the software ends up bottlenecking. It just ends up being so slow. Then the art function stopped working and after reaching out to support they were unable to help. So now we just use the TV as a regular TV but as an art TV it's become useless
Value
3
Response from Samsung USBy Samsung Specialist, June 26, 2025
Cervin,
We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Adds to the decor of room
on July 5, 2025
Posted by: Mobius59
[This review was collected as part of a promotion.] The TV is slick and thin. The separate control box requires having a built in cubby behind the TV for a truly clean look.
The art options are the real revelations. Having the art adds to the room instead of a blank spot on the wall. Moreover I am exposed to various artists begin to understand what my preferences. Also exposed to art that I would not have otherwise. The recreations are stunning in texture.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Wonderful TV
on July 5, 2025
Posted by: Adkfox
[This review was collected as part of a promotion.] I would rate this television 5 stars, and be completely satisfied were it not for two minor programming issues. Both of these have to do with the “home” screen.
I wonder why the first time I push for the “home” screen I always get the art choice Home Screen. And then need to toggle over to the sidebar menu to get the actual Home Screen for TV viewing.
My only other issue is that the art I chose does not always seem to “stick”, and I see different art the next time I turn the TV on.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Frame TV Review
on July 5, 2025
Posted by: JPGFarm
[This review was collected as part of a promotion.] We love our Frame TV since used a custom frame to match the decor and character of our 247 year-old stone farmhouse. The Frame TV is above the wooden mantle of our stone fireplace. Any other modern style TV would look out of place. This TV works perfectly with our antiques and portraits in our living room. The high tech functionality and convenience features of the TV are an added plus when we want to turn our artwork into entertainment mode. Overall, we are very pleased with our wonderful Samsung TV!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best TV Ever!
on July 5, 2025
Posted by: Radar220
[This review was collected as part of a promotion.] The Frame is thinnest tv with the best clarity in picture than any other tv we have owned. Also better than any other tv we saw on display! The Frame although expensive, it is worth the price.
Value
5
Written by a customer while visiting Samsung US