Customer reviews from Samsung US
Samsung - 98" Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
Average customer rating
4.7
(784 Reviews)
Rating breakdown 784 reviews
5 Stars
633
4 Stars
94
3 Stars
28
2 Stars
15
1 Star
14
87%of customers recommend this product.
(
89 out of
102)
Customer Reviews for Samsung - 98" Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
Customer Rating
5
Extreme Pleasure!
on October 13, 2025
Posted by: TRicky
[This review was collected as part of a promotion.] I'm so pleased with the picture quality and the sharpness for sports. I do not play any video games on it, but the picture is spectacular with movies like Avatar, so I'm sure it would match the experience.
Thanks for the great TV, just wish I had bought a larger one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Works very well for us
on October 13, 2025
Posted by: MaineRower
[This review was collected as part of a promotion.] Perfect combination of great picture and Q Symphony sound with a Samsung Q series sound bar
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Needs inptovement
on October 13, 2025
Posted by: Jasamsumg
[This review was collected as part of a promotion.] TVs built in wireless chip is useless- slow and inadequate memory Keeps dropping connection
Display angle of view is highly destructive
Speakers and sound overall not acceptable for a tv at this price point
Very disappointing- had to add a sound bar and an external streaming device to make it somewhat acceptable
Display angle of view is highly destructive
Speakers and sound overall not acceptable for a tv at this price point
Very disappointing- had to add a sound bar and an external streaming device to make it somewhat acceptable
Value
2
Response from Samsung USBy Samsung Specialist, November 11, 2025
Jasamsumg,
Thank you for sharing your experience with Wi-Fi connectivity on your TV. You might want to go through these steps to check your network connection:
1. Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft.
2. Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (Wi-Fi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.)
3. Unplug both your TV and router. Remove both power cables, wait at least 30 seconds and plug them both back in.
4. Check the connection between your router and TV. Please review the points below:
• Is your router connected to the TV using an ethernet cable? If not, we strongly recommend using an ethernet cable connection on your TV. This will ensure your TV maintains a consistent connection to the internet.
• If you’re already connected using an ethernet cable, make sure that the ethernet cable is working and is not damaged. You can test the cable by connecting it to other devices, such as a laptop, to make sure that your ethernet cable is not damaged.
• If connecting to your TV using an ethernet cable is not possible, please move your router as close to the TV as possible. There should not be any obstructions between your TV and router, such as walls, other electronic devices, etc.
5. Perform a network test to check if there is a network problem: Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test
6. If you’re still experiencing issues, a factory reset may be needed. Keep in mind that this will restore all TV settings to factory defaults. Go to: Settings > All Settings > General & Privacy > Reset.
I hope the above helps. Should your issue persist, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
Thank you for sharing your experience with Wi-Fi connectivity on your TV. You might want to go through these steps to check your network connection:
1. Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft.
2. Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (Wi-Fi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.)
3. Unplug both your TV and router. Remove both power cables, wait at least 30 seconds and plug them both back in.
4. Check the connection between your router and TV. Please review the points below:
• Is your router connected to the TV using an ethernet cable? If not, we strongly recommend using an ethernet cable connection on your TV. This will ensure your TV maintains a consistent connection to the internet.
• If you’re already connected using an ethernet cable, make sure that the ethernet cable is working and is not damaged. You can test the cable by connecting it to other devices, such as a laptop, to make sure that your ethernet cable is not damaged.
• If connecting to your TV using an ethernet cable is not possible, please move your router as close to the TV as possible. There should not be any obstructions between your TV and router, such as walls, other electronic devices, etc.
5. Perform a network test to check if there is a network problem: Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test
6. If you’re still experiencing issues, a factory reset may be needed. Keep in mind that this will restore all TV settings to factory defaults. Go to: Settings > All Settings > General & Privacy > Reset.
I hope the above helps. Should your issue persist, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Really Smart
on October 13, 2025
Posted by: Sportsfanatic
[This review was collected as part of a promotion.] My 85 inch Samsung tv does everything I could expect of it. It’s really smart in that if I turn it off it lets me know where I last watched yet able to move on to something else. The picture and sound quality are excellent. It’s great also for watching football games and my fav, horse racing. I would buy another without hesitation.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung, The One and Only
on October 13, 2025
Posted by: 815snicker
[This review was collected as part of a promotion.] I have several Samsung products and only buy Samsung TV’s. The Neo QLED is THE BEST. Crisp, clear, fast streaming Great sound with settings for your preference. Highly recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Why I’m Impressed with My New Samsung TV
on October 13, 2025
Posted by: Tvreview
[This review was collected as part of a promotion.] I recently purchased a Samsung TV, and I’ve been thoroughly impressed with both the picture quality and user experience. The display is incredibly sharp, with vibrant colors and deep contrast that make movies and shows look cinematic. The motion handling is smooth, and the HDR performance adds a noticeable boost to brightness and detail, especially in darker scenes.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A fine TV for large sunny rooms
on October 13, 2025
Posted by: DWinkelried
[This review was collected as part of a promotion.] The image is bright and accurate. We have a great room that has a great deal of daytime light, and this TV has The Best compensation for the brightness of the 3 TVs we have had in the room. If anything lets us down, it is the occasional issues from the streaming services, Never the TV. Internet browsing with the remote is quite the task, but we are getting better with time and practice. Mirroring from a phone or tablet works well with YouTube.Sound from the TV is good, but we use a soundboard with a subwoofer, which really matches the impressive picture. Very impressive television, highly recommended!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great color
on October 13, 2025
Posted by: Jordan22
[This review was collected as part of a promotion.] I like that the tv has anti glare and a higher refresh rate, however I do wish these features would be included in the regular QLED tv models as well.
Value
5
Written by a customer while visiting Samsung US