Customer reviews from Samsung US
Samsung - 98" Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
Average customer rating
4.7
(732 Reviews)
Rating breakdown 732 reviews
5 Stars
593
4 Stars
84
3 Stars
28
2 Stars
15
1 Star
12
87%of customers recommend this product.
(
88 out of
101)
Customer Reviews for Samsung - 98" Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
Customer Rating
5
Great product
on October 4, 2025
Posted by: PhantomPlutus
[This review was collected as part of a promotion.] I love this TV, the blacks are crazy dark barely notice the dimming zones. Compared to my previous crystal tv not only does it look better it also performs better, it's UI is faster and smoother.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Stunning Performance and Effortless PS5 Gameplay
on October 8, 2025
Posted by: SlapsRUS
[This review was collected as part of a promotion.] This TV has been an absolute game-changer in my setup. The picture quality is incredible — 4K content looks sharp and vivid, and even upscaled 8K videos are impressively smooth. It pairs beautifully with my PS5 Slim, handling fast-paced gaming scenes without lag or motion blur. The refresh rate and brightness levels make everything feel immersive and alive.
The only minor issue I’ve noticed is that the settings menu can be a little slow to open at times, but it’s a small trade-off for what you get overall. Between the deep blacks, crisp colors, and excellent sound, this Neo QLED delivers on everything Samsung promises. Highly recommend it for anyone who wants a TV that looks and performs like a premium display should.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Only Samsung TVs for Me for Life
on February 20, 2025
Posted by: TheGrillfather
from Milwaukee, WI
I previously had a 75 inch QN90A, so I knew what to expect. It's a beautiful tv. Next one is an 85 inch or bigger.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic picture
on February 21, 2025
Posted by: Samsung fan
from Providence RI
I have been waiting to buy a 75 inch tv. After researching the best for my space, the QN 90D is worth the wait. Theater like picture and size
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
All titles
on February 26, 2025
Posted by: Stop
from SC
There's not enough free stuff to watch. Plus I don't like the shows you offer.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Specialist, February 26, 2025
Stop,
Thanks for sharing your thoughts on our free Samsung TV Plus content - we'll be sure to pass this along to our teams.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Thanks for sharing your thoughts on our free Samsung TV Plus content - we'll be sure to pass this along to our teams.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
2
Not Good
on February 26, 2025
Posted by: Judy
from Lockesburg, Ar
This tv replaced 85” Samsung that was about 3 years old and went out.
I have another 85” that’s around 4 years old and it’s starting to do same thing so I’m sure it’s going out.
That’s not a good track record for Samsung so I’ll have to go with another brand when I replace the one that’s going out.
I have another 85” that’s around 4 years old and it’s starting to do same thing so I’m sure it’s going out.
That’s not a good track record for Samsung so I’ll have to go with another brand when I replace the one that’s going out.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy Samsung Specialist, February 27, 2025
Judy,
Thanks for your review. If you're experiencing issues with your 2024 QN90D TV that have caused you to provide this TV with a 2-star rating, please do let us know by reaching Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Thanks for your review. If you're experiencing issues with your 2024 QN90D TV that have caused you to provide this TV with a 2-star rating, please do let us know by reaching Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
A great picture so far!
on January 10, 2025
Posted by: Tprhow056
I purchased this TV before Christmas and so far up to this point I have had a good experience with this TV. I was happy I got a good price on this QN90D 85 inch. Based on this and the other features I wanted, I decided to go with this TV. I had been looking at all of the other top brands that also had good pictures. There are a couple of things that could be improved like the operating system and the remote. It’s takes a little time to learn how to navigate and get to the settings. I am not impressed with the remote, it feels cheap for such a quality TV like the QN90D 85 inch. The other top brands have nicer remotes. This TV has a great picture, this is even more so when you fine tune the settings or perform expert settings. You just have to play with the settings until you get the picture you are happy with. But so far, so good up to this point. I will update in a couple of months.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
No more Samsung
on March 5, 2025
Posted by: Movinon
Slow to load apps - remote control needs to be designed better
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
2
Value
2
Response from Samsung USBy Samsung Specialist, March 5, 2025
Movinon,
We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US