Customer reviews from Samsung US
Samsung - 98" Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
Average customer rating
4.7
(733 Reviews)
Rating breakdown 733 reviews
5 Stars
593
4 Stars
85
3 Stars
28
2 Stars
15
1 Star
12
87%of customers recommend this product.
(
88 out of
101)
Customer Reviews for Samsung - 98" Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
Customer Rating
5
Fantastic tv with fantastic picture
on May 20, 2025
Posted by: Best2323
[This review was collected as part of a promotion.] Love the qsymphony and streaming features. We can mirror anything that’s on our phone to the tv.
The picture quality and features are amazing. 85 inch is the new 55 inch and everyone should own one of these. QLED is the way to go.
The picture quality and features are amazing. 85 inch is the new 55 inch and everyone should own one of these. QLED is the way to go.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful picture
on May 21, 2025
Posted by: Bigike09
[This review was collected as part of a promotion.] It took me a while to get it but im so happy with my pick this 75 neo led Samsung 90d have a amazing picture .plus the sound bar add to the home theater feel. The nba payoffs feels like im right there court side cant wait for football season
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Really good TV
on June 5, 2025
Posted by: hug2Sbbbb
[This review was collected as part of a promotion.] Overall the features are impressive with very good picture quality. The biggest issue is the sound quality. It varies so much that it is difficult to manage. Tried many of the automatic and manual features that affect sound and video with no luck. Picture quality was better with my OLED. Not sure I would buy this again
Value
3
Response from Samsung USBy Samsung Specialist, June 5, 2025
hug2Sbbbb,
Thank you for sharing your experience with volume fluctuations. Please try the following which may help resolve this:
1. Turn off the Sound Sensor switch by using the button at the bottom of the TV, beneath the Samsung logo. With the TV on, you can push the button to the left to turn the sound sensor on or to the right to turn it off.
2. Try disabling some of the TV's intelligent functions, as these will automatically analyze and adjust your sound which may cause your volume to fluctuate. Go to Settings > All Settings > General & Privacy > Intelligent Mode Settings and select Intelligent Mode to turn off all the functions or select each option to turn it off.
3. Please also make sure your TV’s firmware is updated. You can check this by going to: Menu > Settings > Support > Software Update.
I hope these tips help. If you need further assistance, please reach out to Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Thank you for sharing your experience with volume fluctuations. Please try the following which may help resolve this:
1. Turn off the Sound Sensor switch by using the button at the bottom of the TV, beneath the Samsung logo. With the TV on, you can push the button to the left to turn the sound sensor on or to the right to turn it off.
2. Try disabling some of the TV's intelligent functions, as these will automatically analyze and adjust your sound which may cause your volume to fluctuate. Go to Settings > All Settings > General & Privacy > Intelligent Mode Settings and select Intelligent Mode to turn off all the functions or select each option to turn it off.
3. Please also make sure your TV’s firmware is updated. You can check this by going to: Menu > Settings > Support > Software Update.
I hope these tips help. If you need further assistance, please reach out to Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
The picture quality is phenomenal!
on June 6, 2025
Posted by: SamsungGuy
[This review was collected as part of a promotion.] This TV is amazing. The updated software is up to date and easy to use. There are multiple options to customize as you see fit. I would highly recommend it if you're in the market for a new TV.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Picture
on June 9, 2025
Posted by: Tech01
[This review was collected as part of a promotion.] TV has a great picture. The issue I ran into was the first screen was garbage and head to have screen replaced. SAMSUNG NEEDS TO DO BETTER WITH QC.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Neil’My TV
on August 10, 2025
Posted by: NeilPy
[This review was collected as part of a promotion.] My TV after exchanging for another still is very light at a slight angle which was not seen in demo at store! How can I fix?
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Love the features
on September 26, 2025
Posted by: Makeveli
[This review was collected as part of a promotion.] This tv is used for gaming and streaming. Easy to use enhanced gaming features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Picture Quality
on October 14, 2025
Posted by: Sparky
[This review was collected as part of a promotion.] Decent TV but disappointed in the picture. Took several months to receive the TV once I got it I expected an exceptional picture compared to my LG non-4K. There’s really no difference in the clarity of this TV. My expectations were much higher.
Value
3
Written by a customer while visiting Samsung US