Customer reviews from Samsung US
Samsung - 98" Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
Average customer rating
4.7
(464 Reviews)
Rating breakdown 464 reviews
5 Stars
375
4 Stars
51
3 Stars
17
2 Stars
10
1 Star
11
88%of customers recommend this product.
(
86 out of
98)
Customer Reviews for Samsung - 98" Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
Customer Rating
2
OS is terrible
on February 21, 2025
Posted by: Juanny
from California
Thought I was going to love this TV, but to be completely honest, I'm not impressed. I went from an old Vizio TV, 12 years old, and didn't noticed any differences. Even though this Samsung has a higher refresh rate it still looks the same.
The worst part of this TV is the OS. I believe it has the tinzen OS, anda it's horrible. It lags bad! Even freezes up at times. When I try to access the input for my PS5, it doesn't show it sometimes.
The didn't pay full price for this TV, since it was on sale, it else I would've returned it.
The worst part of this TV is the OS. I believe it has the tinzen OS, anda it's horrible. It lags bad! Even freezes up at times. When I try to access the input for my PS5, it doesn't show it sometimes.
The didn't pay full price for this TV, since it was on sale, it else I would've returned it.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
3
Response from Samsung USBy Samsung Specialist, February 21, 2025
Juanny,
We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your QN90D TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your QN90D TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
Great picture
on May 21, 2024
Posted by: Gobig10
[This review was collected as part of a promotion.] Great picture. The only reason not giving 5 stars, is main menu is not as user friendly as an older crystal uhd I have, the simplicity of the remote is great. When tv goes to main menu the previous app or downloaded apps themselves are not easy to find. Maybe it’s user error but two people trying to locate their and having difficulty would seem otherwise. Overall satisfied with purchase and would purchase again.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I swear samsung makes the best screens
on September 23, 2024
Posted by: Gnarniangurl
[This review was collected as part of a promotion.] I use this to stream in bed.its gorgeous!
It has gorgeous resolution and robert deniros mole has gotta be ten feet wide.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
GREAT PIC!!
on October 24, 2024
Posted by: Lh1411
[This review was collected as part of a promotion.] We use this for our main family room and the kids enjoy the streaming while I get the clarity for my sporting events and movies. Awesome Picture all around.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing experience.
on February 21, 2025
Posted by: Maxima2k53
I bought on Black Friday and the TV with sound bar has been amazing so far. The one that watches it mostly is my 2 year old but when we watch movies, the experience is amazing.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best TV in the Market
on June 22, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Love this TV and never had any problem since installed. Highly recommend thisTV
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Movie magic
on October 7, 2024
Posted by: Jim145
[This review was collected as part of a promotion.] Ive always wanted a big bright TV with pristine colors and this package gives me the satisfaction I've always wanted to see not just in movies but in sports and overall TV watching. Samsung brings out the best in picture quality and viewing cravings.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Parents Are Very Happy With This Great TV
on November 19, 2024
Posted by: Marvin303
[This review was collected as part of a promotion.] Well this TV was for my parents they just moved to a new house so they want everything new so why not huh they was trying to get a cristal model but I found this great TV in an irresistible deal ... and they love it .. they have a 60' TV in the room but they watch TV together at the living room ( is where this TV are) and is super cute look at them same couch watching their favorite Movies they so happy for this TV and I'm happy if they are so thank you samsung for this unforgettable moments , so if anyone at here are not sure if buy this TV I will say you will love it and you will not regret it I give 5 stars to this TV quality and price very recommend
Value
5
Written by a customer while visiting Samsung US