Customer reviews from Samsung US
Samsung - 98" Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
Average customer rating
4.7
(565 Reviews)
Rating breakdown 565 reviews
5 Stars
457
4 Stars
65
3 Stars
20
2 Stars
11
1 Star
12
87%of customers recommend this product.
(
86 out of
99)
Customer Reviews for Samsung - 98" Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
Customer Rating
3
Really good TV
on June 5, 2025
Posted by: hug2Sbbbb
[This review was collected as part of a promotion.] Overall the features are impressive with very good picture quality. The biggest issue is the sound quality. It varies so much that it is difficult to manage. Tried many of the automatic and manual features that affect sound and video with no luck. Picture quality was better with my OLED. Not sure I would buy this again
Value
3
Response from Samsung USBy Samsung Specialist, June 5, 2025
hug2Sbbbb,
Thank you for sharing your experience with volume fluctuations. Please try the following which may help resolve this:
1. Turn off the Sound Sensor switch by using the button at the bottom of the TV, beneath the Samsung logo. With the TV on, you can push the button to the left to turn the sound sensor on or to the right to turn it off.
2. Try disabling some of the TV's intelligent functions, as these will automatically analyze and adjust your sound which may cause your volume to fluctuate. Go to Settings > All Settings > General & Privacy > Intelligent Mode Settings and select Intelligent Mode to turn off all the functions or select each option to turn it off.
3. Please also make sure your TV’s firmware is updated. You can check this by going to: Menu > Settings > Support > Software Update.
I hope these tips help. If you need further assistance, please reach out to Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Thank you for sharing your experience with volume fluctuations. Please try the following which may help resolve this:
1. Turn off the Sound Sensor switch by using the button at the bottom of the TV, beneath the Samsung logo. With the TV on, you can push the button to the left to turn the sound sensor on or to the right to turn it off.
2. Try disabling some of the TV's intelligent functions, as these will automatically analyze and adjust your sound which may cause your volume to fluctuate. Go to Settings > All Settings > General & Privacy > Intelligent Mode Settings and select Intelligent Mode to turn off all the functions or select each option to turn it off.
3. Please also make sure your TV’s firmware is updated. You can check this by going to: Menu > Settings > Support > Software Update.
I hope these tips help. If you need further assistance, please reach out to Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Great product.
on June 5, 2025
Posted by: SamsungLover39
[This review was collected as part of a promotion.] Stunning colors picture, sound, steaming movies and games. Especially the picture, you feel you're in there. The quality of the AI great too. Samsung, what's can I say, great quality products. I owned 75 inch QLed, smartphone 25 ultra, smartwatch 25 ultra and the 85 inch nanotechnology smart Tv with AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I have a dual setup for TV and computer gaming
on June 5, 2025
Posted by: mrtown11
[This review was collected as part of a promotion.] The colors are vibrant and sharp. The refresh rate is perfect for World of Warships, WGT and WPT. The biggest improvement for me is "One Remote" works my spectrum cable box. It immediatly links to 3 different modes for sound, i.e. gaming chair, and 2 types of headphones. It will run 2 sound systems together or seperate.
All and all, I have owned Samsung TV's for 20 years. This model is the top of the line in terms of enjoyment and ease of use!
All and all, I have owned Samsung TV's for 20 years. This model is the top of the line in terms of enjoyment and ease of use!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Music choices are amazing
on June 5, 2025
Posted by: samsungforsure
[This review was collected as part of a promotion.] Love the TV, very nice clear picture. Sound system of the TV alone is very good.
The ability to use photos or pictures-looks like a big mural is fun.
Totally love XITE music channel-enjoy watching the music videos.
So many channels available
The ability to use photos or pictures-looks like a big mural is fun.
Totally love XITE music channel-enjoy watching the music videos.
So many channels available
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it. The picture quality is amazing
on June 6, 2025
Posted by: Ryan8747
[This review was collected as part of a promotion.] Love it. The picture quality is amazing. Gaming and videos are awesome. Great tv
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This TV replaced a much older Samsung TV ...
on June 8, 2025
Posted by: JohnDeere55
[This review was collected as part of a promotion.] This TV replaced a Samsung TV PN60E535A3F, a much older plasma TV that also performed flawlessly. While I am very pleased with the features and picture quality of the new QN90D, one thing I would change is to add backlighting to the remote control, which would turn on when you pick it up.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Tv!!
on June 8, 2025
Posted by: GreatTv
[This review was collected as part of a promotion.] The QLED 4K TV (2024) is an excellent choice for anyone looking for a high-quality television experience. With its advanced technology and stunning picture quality, it delivers vibrant colors and sharp details that make it a joy to watch. The TV offers a wide range of features, including smart capabilities that allow you to stream your favorite shows and movies with ease. Its sleek design complements any living space, making it not only a functional piece of technology but also a stylish addition to your home. Highly recommended for those who value both performance and aesthetics in their entertainment setup.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Needed the upgrade, can't get enough
on June 9, 2025
Posted by: Ginger
[This review was collected as part of a promotion.] I had a first generation 4K TV that I had back in college (2013-2017). The colors were faded, the picture wasn't super sharp, and we were using our TV a lot of movies. It took a lot of convincing for my wife to let me upgrade. A sale came around and she finally said yes. TV and sound system together have made a huge difference to movie night. My wife even commented "I didn't think our old TV was that bad, but holy cow!"
Value
5
Written by a customer while visiting Samsung US