Customer reviews from Samsung US
Samsung - 98" Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
Average customer rating
4.7
(788 Reviews)
Rating breakdown 788 reviews
5 Stars
636
4 Stars
95
3 Stars
28
2 Stars
15
1 Star
14
87%of customers recommend this product.
(
89 out of
102)
Customer Reviews for Samsung - 98" Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
Customer Rating
4
Almost User Friendly
on April 20, 2025
Posted by: Couldbebetter
[This review was collected as part of a promotion.] Simplify and Personalize. The browsing menus need work. Thats menus with with an S, plural. There are too many. Stop trying too hard. Simplify. Also, why multiple channel guides? There are 3; 1 for "regular" channels and 2 for Samsung Plus. Lastly, it be better if there'd be more options to personalize the browsers, guides and menus.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect Dream Theater
on April 20, 2025
Posted by: Dreamtv
[This review was collected as part of a promotion.] This TV has been a fantastic addition to our home theater, integrated with 10 speakers and offering very clear, theater-like video. We love watching movies and live sport events with our kids and grandkids on this TV. This is something we’ve always wanted, a real dream come true!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Nice Performance & Picture, Room for Improvement
on April 20, 2025
Posted by: RockyLovesTechnology
[This review was collected as part of a promotion.] The QN90D Samsung Neo QLED 4K TV (2024) truly impresses with its stunning picture clarity, rich colors, and excellent brightness levels. It handles fast-paced scenes smoothly, making it ideal for movies and sports. The build quality feels premium, and setup was quick and easy. My only gripe is the occasional lag when navigating the smart hub or switching between apps. Still, it’s a high-end TV that offers great value and comes very close to perfection.
Value
3
Response from Samsung USBy Samsung Specialist, April 21, 2025
RockyLovesTechnology,
We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
Relaxing and watching beautifully crisp images
on April 20, 2025
Posted by: NYC4Samsung
[This review was collected as part of a promotion.] Beautifully crisp picture watching Sports and Movies. Best when viewing straight on the Neo QLED is well worth the price. Treat yourself to quality and see what a difference it makes
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
NEO for the Win!
on April 20, 2025
Posted by: MatPal
[This review was collected as part of a promotion.] Have a OLED which are top of the line but that is in the basement. This NEO is in a well lit living room and performs on par with the OLED! Super happy with the purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Picture
on April 20, 2025
Posted by: Wyldman
[This review was collected as part of a promotion.] I love the picture quality. I don’t like the user interface as much as the older model Samsungs. I get very annoyed with the pop ups in the middle of a show. Especially when it tries to get me to turn on the score mode. Too pushy!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great but not cheap TV
on April 20, 2025
Posted by: TheTVProvider
[This review was collected as part of a promotion.] This is an excellent TV. Image an sound are amazing. I wish the remote control had more features. Since we stream our TV and do not have a regular tv provider, it is very limited and it involves many steps to get where you want to go.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the Neo Q led, it’s the nicest television!
on April 20, 2025
Posted by: Streetglide
[This review was collected as part of a promotion.] I stream all of my shows on the neo Q led. It is the nicest picture I have ever seen. The sound is great! The Bixby (voice) feature is awesome. I love the apps display and all the features in the settings. I can’t believe the low price that I purchased this product for especially with the warranty that i received. Great product at a great price. More than I had hoped for!
Value
5
Written by a customer while visiting Samsung US