Customer reviews from Samsung US
Samsung - 98" Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
Average customer rating
4.7
(464 Reviews)
Rating breakdown 464 reviews
5 Stars
375
4 Stars
51
3 Stars
17
2 Stars
10
1 Star
11
88%of customers recommend this product.
(
86 out of
98)
Customer Reviews for Samsung - 98" Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
Customer Rating
4
Great TV, new OS home screen isn't great
on August 21, 2024
Posted by: SamsungSC
[This review was collected as part of a promotion.] The TV itself is great. Decent sound without an additional soundbar, great picture, easy to wall mount, mild direct light glare. Great Samsung quality for the price.
That said...
The new OS changed the home screen and it's less convenient than the previous version. When you press the home button on the remote, it cuts off what is playing and opens a completely different screen. It no longer opens the pop-up bar at the bottom of the screen while allowing the TV to keep playing simultaneously. The new home screen has a very small, icon-sized "recently played" window, but that window stops as soon as you start to navigate the home screen Definitely more steps, more convoluted, and less user friendly home screen setup.
The new OS changed the home screen and it's less convenient than the previous version. When you press the home button on the remote, it cuts off what is playing and opens a completely different screen. It no longer opens the pop-up bar at the bottom of the screen while allowing the TV to keep playing simultaneously. The new home screen has a very small, icon-sized "recently played" window, but that window stops as soon as you start to navigate the home screen Definitely more steps, more convoluted, and less user friendly home screen setup.
Value
4
Response from Samsung USBy Samsung Specialist, August 21, 2024
SamsungSC,
Thank you for sharing your thoughts on Samsung's QN90D. Please know you can quickly access your TV Settings by pressing the Settings/Number/Color button (below the power button) on your remote.
Quick Settings can be used to quickly configure frequently used functions, and each time you press this button, the Settings menu/Virtual number pad/Color pad options are displayed alternately.
1. Press the Settings/Number/Color button on your remote.
2. Press the UP directional button on your remote. When you press this button, the Settings menu/Virtual number pad/Color pad are displayed.
3. From this menu, you can quickly set the options of your frequently used functions. For advanced settings, select All Settings.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Thank you for sharing your thoughts on Samsung's QN90D. Please know you can quickly access your TV Settings by pressing the Settings/Number/Color button (below the power button) on your remote.
Quick Settings can be used to quickly configure frequently used functions, and each time you press this button, the Settings menu/Virtual number pad/Color pad options are displayed alternately.
1. Press the Settings/Number/Color button on your remote.
2. Press the UP directional button on your remote. When you press this button, the Settings menu/Virtual number pad/Color pad are displayed.
3. From this menu, you can quickly set the options of your frequently used functions. For advanced settings, select All Settings.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Nice picture
on March 12, 2025
Posted by: lordrlp
Nice picture and I'm still getting used to all the added features compared to my old TV.
Written by a customer while visiting Samsung US
Customer Rating
5
Love the TV
on October 4, 2024
Posted by: Schmidty745447
[This review was collected as part of a promotion.] The picture quality of this TV is stunning, offering vibrant colors and crystal-clear details. The speakers are equally impressive, delivering immersive audio. This television has exceeded my expectations and is an excellent purchase for any home.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Solid TV would recommend
on October 5, 2024
Posted by: Samsungshopper
[This review was collected as part of a promotion.] The TV is overall very good. I've had for a few months now and I can't complain. The picture quality is amazing. The contrast ratio is perfect and the HDR works flawlessly with my PS5 and my computer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Stunning Television!
on June 7, 2024
Posted by: DrBuff1954
[This review was collected as part of a promotion.] This is my 3rd Samsung Q90 Series TV. I have the 75" and 85" from 2019 and 2021 I believe, and I decided to grab the 2024 QN 90D Series. All I can say is WOWWW! First off, I'm not an audiophile so I can't go into the nits and all of that. I'm just an everyday user who opened the box, installed the TV, and turned it on. And I've gotta say that the picture out of the box is MAGNIFICENT!! I have a bright house during the day - lots of windows on the south side of the house where the TV is located, and I can honestly say that there's no glare or washout. The picture is bright, clear, and sharp. I'm about 10 feet away from the TV and for a while I thought it might be too big, but upon receiving it and moving the 85" to the bedroom (I know...who the heck puts an 85" TV in the bedroom? I do) and the 75" that was in the bedroom to my personal gym, this 98" almost fills the wall with a glorious screen! I already had the top of the line Samsung soundbar so hooking up and enabling Q-Symphony to have sound coming through the soundbar AND TV was a snap, and the sound is incredible, especially when watching action/adventure movies and turning the sound up. At times I've felt like I was in the theatre! Setup was super-easy. The TV automatically booted up, recognized every device I had plugged into it, downloaded all of my saved data from the Samsung cloud in a few minutes, and now the Samsung remote controls everything...love it! I made a few tweaks to the picture but nothing big.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
incredible picture for such a large screen
on June 26, 2024
Posted by: samsinging
[This review was collected as part of a promotion.] combined with my samsung sound system this isnthe ultimate entertainment experience
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
QN90D Neo QLED 4K TV (2024)
on October 5, 2024
Posted by: Spoopeedy
[This review was collected as part of a promotion.] I recently bought the Samsung QN90D Neo QLED 4K TV (2024) and I’m really impressed. The picture quality is amazing – colors are super vibrant, and the contrast is great, especially with HDR content. The mini-LED tech makes the blacks look deep, and the brightness really stands out, even in a bright room. I also love how sleek it looks with the thin bezels, and the sound is surprisingly good for a TV, thanks to the Object Tracking Sound feature.
That said, it’s not perfect. The viewing angles aren’t the best, so if you’re sitting off to the side, it doesn’t look as good. I’ve also noticed some backlight blooming in really dark scenes, though it’s not a huge deal for me and the Tizen OS, while offering a ton of apps, feels a little bit overwhelming to navigate sometimes. Overall, though, I’m really happy with this TV. It’s a solid upgrade for my living room!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice TV let down by a lousy remote
on April 22, 2024
Posted by: Bobby
from Portsmouth, Rhode Island
Nice TV, but cheaply made and unreliable remote. Instructions that come with the TV are next to useless. Remote is tiny, not back-lit and poorly marked. Useless in the dark. Online reviews I've read indicate poor reliability with all Samsung solar remotes. Higher end TVS like this should come with real remotes and a nice owner's manual.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
5
Value
5
Response from Samsung USBy Samsung Specialist, April 24, 2024
Bobby,
Thanks for sharing your thoughts on the remote - we'll be sure to pass this along to our design teams.
To assist you in learning the various features, functions, and settings of your TV and remote, you can download the QN90D TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support (top right corner) > Manuals & Software > TVs & Home Theater. From there, you can select the QN90D TV under Samsung Neo QLED 4K > D Model Lineup to download the guides you would like.
The e-Manual and Remote Guide are both also embedded into the TV itself under Menu > Settings > Support.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Thanks for sharing your thoughts on the remote - we'll be sure to pass this along to our design teams.
To assist you in learning the various features, functions, and settings of your TV and remote, you can download the QN90D TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support (top right corner) > Manuals & Software > TVs & Home Theater. From there, you can select the QN90D TV under Samsung Neo QLED 4K > D Model Lineup to download the guides you would like.
The e-Manual and Remote Guide are both also embedded into the TV itself under Menu > Settings > Support.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US