Customer reviews from Samsung US
Samsung - 98" Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
Average customer rating
4.7
(732 Reviews)
Rating breakdown 732 reviews
5 Stars
593
4 Stars
84
3 Stars
28
2 Stars
15
1 Star
12
87%of customers recommend this product.
(
88 out of
101)
Customer Reviews for Samsung - 98" Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
Customer Rating
4
Best picture quality ever
on March 20, 2025
Posted by: Tsmith9825
[This review was collected as part of a promotion.] The picture quality is incredible. It almost feels like you're in the movie. Clear and crisp picture. The only issue I have is the sound. Volume is not consistent up and down sometimes no sound at all causing me to unplug the set for 60 seconds. Then it is fine for a while. I bought two of these and the other one is fine. Talking to a service tech is difficult mostly AI (not a fan).
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The QN90 has superb graphic detail
on March 21, 2025
Posted by: OldGarandDad
[This review was collected as part of a promotion.] The picture quality on this unit is unbelievably intense. The clarity, sharpness, color definition, and viewing angles, make this one of the best TVs ever. With or without my glasses, from over 15ft away. I am able to view menus, and selections quite clearly from a distance. Everything looks natural, especially people's faces. The graphics are so real looking, it almost looks 3D. Even without a sound bar, the sound is natural and easily follows movement. I had a 65" QN90, still do, actually. I replaced it with this 85" unit fir distance viewing. The venues are easy to use, and Samsung Plus is great. I gave up cable because it provides all the entertainment I need. From YouTube, Netflix, FreeVee, Hulu, the internet and device integration, there is little this unit cannot do well. Samsung TVs are built to last. Despite the price, I am so happy I bought this. It upscales shows not in HD into HD quality. The remote is easy to operate. I have multiple Samsung models in my home. All of them still perform well. Even the one I bought 20 years ago is still going strong. That is a testament to Samsung's commitment to quality and providing an exciting experience. It feels like you are driving a high end Sportscar and it will get your motor running. The QN90D does it all.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The ease of use is unmatched
on March 25, 2025
Posted by: Geepeethree
[This review was collected as part of a promotion.] The Samsung 55-inch Neo QLED TV is seriously awesome! The picture is super bright and colorful, and the contrast makes everything look crazy good. The 4K resolution is super sharp, and it even makes old stuff look better with AI upscaling. Gaming on it is epic with smooth motion and no lag, especially at 144Hz. The sound is really clear too, thanks to Dolby Atmos. Plus, it looks sleek and the smart features are easy to use. Honestly, it’s perfect for movies, gaming, or just chilling!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent picture but UI Not Flexible
on April 3, 2025
Posted by: RudyTblr
[This review was collected as part of a promotion.] I love this TV's picture. So clear at 4K resolution. Colors are great! The options and backgrounds for Ambient Mode are amazing!
What I don't like is the UI provided on the various screens (Home, Ambient). I keep getting suggestions I don't want and I can't adjust these. The settings don't always work, that is, which screen or app to open on power on. I am required to setup Samsung TV Plus even though I don't watch it. Samsung should really make improvements in the OS to make it more customizable for users.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Stunning Picture
on April 6, 2025
Posted by: NePe0303
[This review was collected as part of a promotion.] It’s been 2+ weeks with Samsung Neo QLED 4K QN90D 85” TV being mounted on a wall using a slim mount able to carry 200lbs of load. 4K streaming is flawless. Blu-ray to 4K up-conversion is stunning. Streaming up-conversion of SDR content to 4K is really good. Can tweak the picture to one’s like. Audio is okay-ish, while mainly use external device to for sound thus it’s a non-issue. SmartThings Hub works flawlessly that gets nested with other Samsung products. That said, I have calibrated both with Samsung AI and AppleTV 4K. Still in early stage, but I think almost there taking full advantage of all the bells-and-whistles this TV has to offer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
A let down
on April 19, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Probably the last Samsung set I buy... I have bought 80 and 90 series since 2000's.
-1 star for all the advertising on the home screen.
-1 star for advertisement on my remote.
-1 star for advertisements on the Samsung smart things app.
-1 star because the second I ordered a new tv was announced.
Value
2
Response from Samsung USBy Samsung Specialist, April 21, 2025
Hi,
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Love My Neo QLED TV
on April 20, 2025
Posted by: HDRoadking06
[This review was collected as part of a promotion.] Love my QN90D Neo QLED 85" 4K TV.
The picture is stunning and the features are awesome!
The picture is stunning and the features are awesome!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Television as the main Family Driver
on April 20, 2025
Posted by: PlexUser
[This review was collected as part of a promotion.] Excells in a the sunlit room, imagine is still clear with light coming in through adjacent window, screen also does well rejecting overhead and wall mounted light fixtures at night time.
Was/ am still impressed witht he sound quality, I thought I would need to get a sperate sound bar but the interal tweets work well.
Interface responsiveness is good, very little lag switiching between apps.
Where I wish samsung would improve is the cpu power and wifi antennae in the machine, Watching 4k streams off my home NAS, wifi 6e and the tv is the choke point, have to drop it to 1080p stream and even then the tv has dropouts, I dont have the opportunity to test is wired in however so take my point with a grain of sand. For high bitrate streams I need to use my nvidia shield pro.
Was/ am still impressed witht he sound quality, I thought I would need to get a sperate sound bar but the interal tweets work well.
Interface responsiveness is good, very little lag switiching between apps.
Where I wish samsung would improve is the cpu power and wifi antennae in the machine, Watching 4k streams off my home NAS, wifi 6e and the tv is the choke point, have to drop it to 1080p stream and even then the tv has dropouts, I dont have the opportunity to test is wired in however so take my point with a grain of sand. For high bitrate streams I need to use my nvidia shield pro.
Bottom line - excellent televeision viewing experience
Value
5
Written by a customer while visiting Samsung US