Customer reviews from Samsung US
Samsung - 98" Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
Average customer rating
4.7
(584 Reviews)
Rating breakdown 584 reviews
5 Stars
473
4 Stars
67
3 Stars
21
2 Stars
11
1 Star
12
87%of customers recommend this product.
(
86 out of
99)
Customer Reviews for Samsung - 98" Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
Customer Rating
2
QN75QN90DAF
on April 20, 2025
Posted by: Claudia
[This review was collected as part of a promotion.] I switched from LG to Samsung since your tv was highly rated. Very disappointed that I cannot watch closed caption since I cannot turn on the microphone using your remote control. I can't find the switch on the bottom edge of the tv. I've tried many, many times and called service for help. I've used my phone to try to figure out where the switch is. Impossible for me to find it. Some shows Netflix, MAX, etc , it's not easy to understand what the actors are saying. I need the closed caption to claify. I also have Sonos Arc Ultra. What am I going to do with a tv that I cannot always hear and can't turn on the microphone?
Value
2
Response from Samsung USBy Samsung Specialist, April 21, 2025
Claudia,
We appreciate you sharing your user experience. To assist in learning the various functions, please know you can download the QN90D TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support > Manuals & Software > TVs & Home Theater. You can search for and select the QN90D TV to download the guides you would like.
The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support > Open e-Manual.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate you sharing your user experience. To assist in learning the various functions, please know you can download the QN90D TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support > Manuals & Software > TVs & Home Theater. You can search for and select the QN90D TV to download the guides you would like.
The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support > Open e-Manual.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing quality and beautiful display
on April 20, 2025
Posted by: JAWNY98
[This review was collected as part of a promotion.] I love this TV its amazing and it's the best quality tv I've ever had and amazing for gaming. Definitely would buy another in the future. Love the samsung brand.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Brilliant color
on April 20, 2025
Posted by: Anthony33
[This review was collected as part of a promotion.] This TV has just what every watcher wants; brilliant colors, sharp lines and clear focus. You can watch this TV for hours as you bring your favorite shows. You'll be totally pleased with this purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best TV we have ever owned!
on April 20, 2025
Posted by: Samsung1
[This review was collected as part of a promotion.] The picture quality and color are amazing on this TV.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best TV I have ever had
on April 20, 2025
Posted by: funspot
[This review was collected as part of a promotion.] This TV has ,more features than I had expected. I particularly like the ability to give voice commands to control many aspects of the "total entertainment center". The picture is sensational, clear, excellent contrast and bright. I like the availability of so many options on the internet and various operating modes. Overall this was an excellent purchase for me and will most likely be the last TV I purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
High quality
on April 20, 2025
Posted by: EMANUEL
[This review was collected as part of a promotion.] Best screen I have ever
Perfect color
I love this tv
Perfect color
I love this tv
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazingly clear and high resolution picture
on April 20, 2025
Posted by: Hakwiza
[This review was collected as part of a promotion.] It is super easy to set up and program, even for folks who are not as tech savvy as some. The picture quality is first rate and coupled with the sound system is truly theater quality. We are extremely satisfied with our purchase. This our second Samsung TV and both our extremely high quality and affordable great resolution. Our Samsung TVs are first rate quality products at a reasonable price.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Picture!!
on April 20, 2025
Posted by: Tvgeek
[This review was collected as part of a promotion.] Colors and brightness are super!
The picture makes it seem like you are there amongst the action. Particularly enjoy the Samsung steaming station that is built in!
One improvement would be a larger Remote!
The remote is way two small … easy to lose…
and hard to control with large hands!!
Samsung… definitely the best Tv going!!
The picture makes it seem like you are there amongst the action. Particularly enjoy the Samsung steaming station that is built in!
One improvement would be a larger Remote!
The remote is way two small … easy to lose…
and hard to control with large hands!!
Samsung… definitely the best Tv going!!
Value
5
Written by a customer while visiting Samsung US