Customer reviews from Samsung US
Samsung - 98" Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
Average customer rating
4.7
(464 Reviews)
Rating breakdown 464 reviews
5 Stars
375
4 Stars
51
3 Stars
17
2 Stars
10
1 Star
11
88%of customers recommend this product.
(
86 out of
98)
Customer Reviews for Samsung - 98" Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
Customer Rating
5
THE BEST TV EVER
on April 18, 2025
Posted by: ROBERTASZ
[This review was collected as part of a promotion.] i DID A LOT OF RESEARCH ON TVS BEFORE I PURCHASED THIS ONE. THE COLOR IS TRUE AND CLEAR. THE SCREEN IS LARGE AND AMAZING!!! LOVE LOVE LOVE THIS. I HIGHLY RECOMMEND THIS TV TO EVERYONE!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture quality
on April 18, 2025
Posted by: Lovethistv
[This review was collected as part of a promotion.] I use this tv for gaming and watching movies and the picture quality is amazing the colors are really life like. I am very happy with this tv purchase it makes the movie and gaming experience so much better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good but not great due to poor sound quality
on April 18, 2025
Posted by: Dfmaren
[This review was collected as part of a promotion.] TV has a great picture and the settings and menus are easy to use. I like the fact that all of my apps are easily accessible. The remote, although solar and doesn’t need batteries doesn’t have numbers so you have to scroll through guides to find your channels but it does have voice capabilities. Unfortunately the sound quality is horrendous. You have to purchase a sound bar in order to make the TV usable. If they would figure out a way to put quality speakers in the set it would be a great TV. So. 5 Star for picture quality. 0 stars for sound quality =‘a 3 star rating.
Value
3
Response from Samsung USBy Samsung Specialist, April 21, 2025
Dfmaren,
Thank you for purchasing Samsung's QN90D TV and for your feedback on the sound. To ensure you’ve got the latest sound quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the sound is still not to your liking after updating firmware, there are several sound settings you can adjust to suit your personal preferences.
• Sound Modes may better meet your personal preferences. Go to: Menu > Settings > All Settings > Sound > Sound Mode, or Expert Settings to fine-tune and customize your sound.
• Adaptive Sound will also further optimize sound quality by analyzing the viewing space and the acoustic components of the content. Go to: Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings.
Should you choose to add a Samsung Soundbar to your TV, please know that our Q-Series Soundbars (such as the HW-Q600C) feature Q-Symphony which will synchronize with the speakers of your TV for an immersive 3D sound experience.
To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week.
~ Samsung Specialist
Thank you for purchasing Samsung's QN90D TV and for your feedback on the sound. To ensure you’ve got the latest sound quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the sound is still not to your liking after updating firmware, there are several sound settings you can adjust to suit your personal preferences.
• Sound Modes may better meet your personal preferences. Go to: Menu > Settings > All Settings > Sound > Sound Mode, or Expert Settings to fine-tune and customize your sound.
• Adaptive Sound will also further optimize sound quality by analyzing the viewing space and the acoustic components of the content. Go to: Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings.
Should you choose to add a Samsung Soundbar to your TV, please know that our Q-Series Soundbars (such as the HW-Q600C) feature Q-Symphony which will synchronize with the speakers of your TV for an immersive 3D sound experience.
To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV overall
on April 18, 2025
Posted by: happyuser49
[This review was collected as part of a promotion.] TV has an outstanding picture and color. The picture is clear and sharp; people and landscapes look almost 3D. The sound quality is very good.
Setup was easy with no problems. The remote works fine but seems a little cheap for this TV.
Overall, we are very pleased with the TV.
Setup was easy with no problems. The remote works fine but seems a little cheap for this TV.
Overall, we are very pleased with the TV.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Amazing TV, hate new menu
on April 18, 2025
Posted by: Dharkn2
[This review was collected as part of a promotion.] We love Samsung TV's, our old one had an issues and was replaced under manufacturers warranty and replaced with this model. With our old TV, when you hit the home menu, you could easily choose the app you want. With the new Neo TV, you have a lot of stuff to go through and it isn't as user friendly. If there was a way to change the home screen to the prior version, this TV would be 5 star, absolutely amazing. With the new home screen, it knocks it down to 3 stars. Samsung should go back to making it simple and more user friendly for the home screen.
Value
3
Response from Samsung USBy Samsung Specialist, April 21, 2025
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Great television
on April 18, 2025
Posted by: SFCurious1
[This review was collected as part of a promotion.] I’ve only had it for a couple of days but I’m absolutely loving it. The picture is very clear. It’s got lots of application options and it pairs well with my Samsung sound bar.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Picture Perfect
on April 18, 2025
Posted by: Samsungfan
[This review was collected as part of a promotion.] worth every penny. The picture quality and sound is like being at a cinema. Quality picture at a premium
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing TV
on April 18, 2025
Posted by: Meg1111
[This review was collected as part of a promotion.] This is an amazing tv so many great features and the picture is amazing! Never disappointed with Samsung!
Value
5
Written by a customer while visiting Samsung US