Customer reviews from Samsung US
Samsung - 98" Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
Average customer rating
4.7
(784 Reviews)
Rating breakdown 784 reviews
5 Stars
633
4 Stars
94
3 Stars
28
2 Stars
15
1 Star
14
87%of customers recommend this product.
(
89 out of
102)
Customer Reviews for Samsung - 98" Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
Customer Rating
5
Wonderful TV with Stellar Picture and Sound
on November 21, 2025
Posted by: SamsungFan2025
Roses are redder. Violets are bluer. The picture on this TV seems sharper and brighter, and the colors seem truer. We've owned this television (a 43" Samsung QN90D) for a little over six months at this point, and I can honestly say that this is an outstanding television in terms of both picture and sound. In addition, the operating system (Tizen OS) is simple to master, and downloading additional apps has been quick and easy.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Money ưell spent
on November 22, 2025
Posted by: docc1287
[This review was collected as part of a promotion.] Love the tv..... great picture, easy to learn and calibrate. Had no problem pairng to sound bar. Happy buy
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Very close to perfect
on December 13, 2024
Posted by: SammyFan
[This review was collected as part of a promotion.] This TV definitely excels in the picture quality but the setup is somewhat cumbersome. Going through the menus can make you a bit frustrated but if you are using smart things app it gets better. Took me a while to figure out picture settings that Iiked but I once I git it setup, I am very happy. Q symphony is superb because I paired it with Samsung soundbar. Definitely recommend it to anyone who is looking for a large screen TV
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Video died after,2 weeks, picture was mediocre.
on January 4, 2025
Posted by: ElectroTom
from Kissimmee, FL
I bought this set in early December 2024. The picture is OK, but not as good as I was hoping for. I was watching an early morning news show at 6 am, and all of a sudden, the screen turned black. The sound stayed on. I fooled with the remote, the HDMI cables, cable boxes, inputs, nothing. I noticed that when the set turned off, it no longer displayed the thin, horizontal white line it usually did. This confirmed the video was gone. I returned it to the store. Bought an OLED TV of a different brand—much better picture. We'll see how that one lasts. A real disappointment. I have many Samsung TV in my house, this one was a bust.
Features
5
Performance
1
Design
4
Value
4
Response from Samsung USBy Samsung Specialist, January 6, 2025
ElectroTom,
It’s unfortunate to hear of the issues that have caused you to return your QN90D TV. Your experience is very important to us and will be shared with our product team.
Please know we’re always here to help, and we could’ve provided additional troubleshooting assistance to resolve any issues you were experiencing.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
It’s unfortunate to hear of the issues that have caused you to return your QN90D TV. Your experience is very important to us and will be shared with our product team.
Please know we’re always here to help, and we could’ve provided additional troubleshooting assistance to resolve any issues you were experiencing.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Best TV.
on January 6, 2025
Posted by: Borgmaxx
from Southgate, MI
I bought this TV about six weeks ago, it’s the brightest, clearest, best TV I’ve ever owned. I highly recommend this TV.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
LOVE my new Samsung TV
on January 7, 2025
Posted by: Lake House
from Charlotte NC
Would have given it 10stars!
FABULOUS picture, sound, feels like you're watching 3D!
FABULOUS picture, sound, feels like you're watching 3D!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung 65" TV
on January 14, 2025
Posted by: Jim T
from Fairport, NY
We bought this in July. Nice TV though watching Syracuse football this fall I thought they had gone from Syracuse Orange to Syracuse Red. There uniforms looked red though the writing on the field was orange. For a high end TV I'd expect better though I guess it's a common issue. Also you have to turn the volume up to around 30 just so you can hear. I've played around with the audio settings but can't seem to improve it. I guess this is a ploy to get you to buy a soundbar. Overall though it's a pretty good TV just was hoping for a bit more.
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best TV ever
on January 23, 2025
Posted by: Niknock10
from Myrtle Beach
Bought it a month ago and the best tv I ever had!! Highly recommend…. Beautiful picture and lots of options and extra offers
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US