Customer reviews from Samsung US
Samsung - 98" Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
Average customer rating
4.7
(583 Reviews)
Rating breakdown 583 reviews
5 Stars
473
4 Stars
66
3 Stars
21
2 Stars
11
1 Star
12
87%of customers recommend this product.
(
86 out of
99)
Customer Reviews for Samsung - 98" Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
Customer Rating
4
Good device but lacking.
on March 5, 2025
Posted by: Judaskiss
from Bessemer, Alabama
I purchased the TV 4 months ago. My rating is basically due to the OS and lack of applications that I needed (Dish Anywhere). I was not able to connect my Vizio Atmos soundbar for the complete experience. The device has a very good picture and color.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Impressive technology.
on March 5, 2025
Posted by: Dave
Excellent 4K video quality. Great contrast and color rendering. No visual motion artifacts. Chose 43” to get highest pixel density.
Added Samsung sound bar with wireless sub woofer for full Dolby experience.
Added Samsung sound bar with wireless sub woofer for full Dolby experience.
Written by a customer while visiting Samsung US
Customer Rating
5
Typica Samsung HIGH Quality
on March 5, 2025
Posted by: BruceDTX
i've been happy with Samsung TVs for a very long time and this one is no exception. I've been very pleased with the picture and even the sound quality. The only little issue...and I do say little issue...is the feature that detects ambient sound and is supposed to increase the volume to make up for it sometimes gets REALLY loud. I don't know if I've got something set wrong or not...but not a big deal to me.
Written by a customer while visiting Samsung US
Customer Rating
3
What's with the VOLUME?
on March 5, 2025
Posted by: momonthemove
I love the size of this TV, but it has a couple of flaws. The worst is volume. Often, without warning, the volume shoots WAAAY up. This can happen when background noise in the room goes up, which can make sense, but it also goes up when sound from the TV goes up, such as laughter from a studio audience, or roars from a stadium crowd. The volume change is incredibly loud for a few moments and very annoying.
This TV has a great quality picture when viewed straight on, but the picture quality deteriorates the more to the side you are viewing from.
This TV has a great quality picture when viewed straight on, but the picture quality deteriorates the more to the side you are viewing from.
Response from Samsung USBy Samsung Specialist, March 5, 2025
momonthemove,
Thank you for sharing your experience with volume fluctuations. Please try the following which may help resolve this:
1. Turn off the Sound Sensor switch by using the button at the bottom of the TV, beneath the Samsung logo. With the TV on, you can push the button to the left to turn the sound sensor on or to the right to turn it off.
2. Try disabling some of the TV's intelligent functions, as these will automatically analyze and adjust your sound which may cause your volume to fluctuate. Go to Settings > All Settings > General & Privacy > Intelligent Mode Settings and select Intelligent Mode to turn off all the functions or select each option to turn it off.
3. Please also make sure your TV’s firmware is updated. You can check this by going to: Menu > Settings > Support > Software Update.
I hope these tips help. If you need further assistance, please reach out to Samsung Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week.
~ Samsung Specialist
Thank you for sharing your experience with volume fluctuations. Please try the following which may help resolve this:
1. Turn off the Sound Sensor switch by using the button at the bottom of the TV, beneath the Samsung logo. With the TV on, you can push the button to the left to turn the sound sensor on or to the right to turn it off.
2. Try disabling some of the TV's intelligent functions, as these will automatically analyze and adjust your sound which may cause your volume to fluctuate. Go to Settings > All Settings > General & Privacy > Intelligent Mode Settings and select Intelligent Mode to turn off all the functions or select each option to turn it off.
3. Please also make sure your TV’s firmware is updated. You can check this by going to: Menu > Settings > Support > Software Update.
I hope these tips help. If you need further assistance, please reach out to Samsung Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Love it
on March 5, 2025
Posted by: Love Samsung TV
We bought our TV around November 2024. We're very happy with it. Love the quality.
Written by a customer while visiting Samsung US
Customer Rating
4
Not the easy streaming access I was looking for.
on March 5, 2025
Posted by: Mike
I purchased this TV primarily so I could easily access streaming services. Unfortunately adding additional apps to the home menu is very difficult if not impossible with this TV. So far I’ve been able to add the services but can’t add an icon for easy selection, I must do a search each time.
All that said, the picture is beautiful and vibrant. Remote is easy to use once you learn it and the sound is good.
Features
3
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing color, clarity and ease of use!!!
on March 5, 2025
Posted by: Zena
I purchased our 85 inch for my husband and I actually love it more than he does! The color and detail is absolutely amazing. So happy for our purchase. Worth the price as with our trade in.
Written by a customer while visiting Samsung US
Customer Rating
5
Quite the Stunner
on March 5, 2025
Posted by: Just a tvguy
I purchased this Thanksgiving weekend sale 2024. I had been watching this model and the oled variant. In the end it was the surprisingly large percentage of great reviews. I had a 65” curved tv that we adored (what happened Samsung) . This tv is an absolute stunner . I have never seen a Super Bowl football game so crystal clear. I could see the reflection of the stadium on the players helmets and their sweat behind the visors. I came stream/ play games . This is a beautiful tv.
Written by a customer while visiting Samsung US