Customer reviews from Samsung US
Samsung - 98" Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
Average customer rating
4.7 out of 5
4.7
(466 Reviews)
Open Ratings Snapshot
Rating breakdown 466 reviews
5 Stars
377
4 Stars
51
3 Stars
17
2 Stars
10
1 Star
11
88%of customers recommend this product. 
(
86 out of 98
)
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Customer Reviews for Samsung - 98" Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
Customer Rating
5 out of 5
5
Great picture
on March 5, 2025
Posted by: Ron s
from Florida
Top quality TV 📺 with enough bells 🔔 and features 👌. Like Samsung products 👌
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Nice, but expensive
on March 5, 2025
Posted by: YouTube viewer
We bought this TV back in November and it was pretty expensive, but we needed a non-glare screen. Overall I like it, but viewing it from a side angle distorts graphics and picture a bit.
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good produdt for the money
on March 5, 2025
Posted by: Jackgrass
from Lexington, KY
I have had this TV since Christmas and really like the depth and clarity of the images it produces. My wife commented that if feels like you could see around the edges. The interface between this TV and my Dish receiver is underdeveloped and frustrating mostly because Samsung remote control . It should be easy to switch between services Dish provides, and any other streaming service that Samsung supports. The thing we like least is remote that is provided.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good device but lacking.
on March 5, 2025
Posted by: Judaskiss
from Bessemer, Alabama
I purchased the TV 4 months ago. My rating is basically due to the OS and lack of applications that I needed (Dish Anywhere). I was not able to connect my Vizio Atmos soundbar for the complete experience. The device has a very good picture and color.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Impressive technology.
on March 5, 2025
Posted by: Dave
Excellent 4K video quality. Great contrast and color rendering. No visual motion artifacts. Chose 43” to get highest pixel density.
Added Samsung sound bar with wireless sub woofer for full Dolby experience.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Typica Samsung HIGH Quality
on March 5, 2025
Posted by: BruceDTX
i've been happy with Samsung TVs for a very long time and this one is no exception. I've been very pleased with the picture and even the sound quality. The only little issue...and I do say little issue...is the feature that detects ambient sound and is supposed to increase the volume to make up for it sometimes gets REALLY loud. I don't know if I've got something set wrong or not...but not a big deal to me.
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
What's with the VOLUME?
on March 5, 2025
Posted by: momonthemove
I love the size of this TV, but it has a couple of flaws. The worst is volume. Often, without warning, the volume shoots WAAAY up. This can happen when background noise in the room goes up, which can make sense, but it also goes up when sound from the TV goes up, such as laughter from a studio audience, or roars from a stadium crowd. The volume change is incredibly loud for a few moments and very annoying.
This TV has a great quality picture when viewed straight on, but the picture quality deteriorates the more to the side you are viewing from.
Response from Samsung USBy Samsung SpecialistMarch 5, 2025
momonthemove,

Thank you for sharing your experience with volume fluctuations. Please try the following which may help resolve this:

1. Turn off the Sound Sensor switch by using the button at the bottom of the TV, beneath the Samsung logo. With the TV on, you can push the button to the left to turn the sound sensor on or to the right to turn it off.
2. Try disabling some of the TV's intelligent functions, as these will automatically analyze and adjust your sound which may cause your volume to fluctuate. Go to Settings > All Settings > General & Privacy > Intelligent Mode Settings and select Intelligent Mode to turn off all the functions or select each option to turn it off.
3. Please also make sure your TV’s firmware is updated. You can check this by going to: Menu > Settings > Support > Software Update.

I hope these tips help. If you need further assistance, please reach out to Samsung Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week.

~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it
on March 5, 2025
Posted by: Love Samsung TV
We bought our TV around November 2024. We're very happy with it. Love the quality.
Written by a customer while visiting Samsung US
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