Customer reviews from Samsung US
Samsung - 98" Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
Average customer rating
4.7
(583 Reviews)
Rating breakdown 583 reviews
5 Stars
473
4 Stars
66
3 Stars
21
2 Stars
11
1 Star
12
87%of customers recommend this product.
(
86 out of
99)
Customer Reviews for Samsung - 98" Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
Customer Rating
5
4k, say no more!
on February 5, 2025
Posted by: Retired and loving it
Bought 2 tvs. Bought 85 inch Samsung neo qled. Was so AWESOME that I have now bought the 43” class Samsung Neo QLED 4k QN90D for bedroom. Both are fantastic! Football and Baseball are awesome in 4k.
Both tvs have the AI. Computerized upscale from HD to 4K. ….also the Samsung sound bar is excellent!
Both tvs have the AI. Computerized upscale from HD to 4K. ….also the Samsung sound bar is excellent!
Written by a customer while visiting Samsung US
Customer Rating
3
Great picture- terrible color of people.
on February 5, 2025
Posted by: Joe g
from Silver Springs, Fl
Best picture you can get, except for people. Can't get the color of people right. Tryed to adjust color for many hours, you absolutely cant get it right. I have an older Samsung, that remote is 100 times better than there new remote control. The old on screen menus was 200% better than the way new menue operates.
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
4
Value
2
Response from Samsung USBy Samsung Specialist, February 5, 2025
Joe g,
Thank you for sharing your thoughts on the picture quality of your QN90D TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Thank you for sharing your thoughts on the picture quality of your QN90D TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
EXCELLANT QUALITY PICTURE!!
on February 5, 2025
Posted by: Bill Babe
from Newport Beach, California
I bought this 85" Neo QLed in December 2024. It works great, still trying to figure out all of my many channels. I had a problem when the volume control went haywire. I could not control the volume. I called Samsung and a gentlman walked me thru resetting the TV. Basically un plugged TV waited for a minute and it was fixed. Happened a second time, I just did the formentioned procedure and it was fixed.
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV.
on February 5, 2025
Posted by: Rino49
Got a great deal on the Samsung app. Picture is fantastic and combined with a Samsung soundbar 800, great home theater setup.
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful colors.
on February 5, 2025
Posted by: Brigida
Very happy with my new TV. We are glad we bought it.
Written by a customer while visiting Samsung US
Customer Rating
4
The pros & cons!!
on February 5, 2025
Posted by: JN15
I purchase the samsung Qn90D 11..21..24 a nice television overall, am slightly disappointed due to the unavailability of Dts audio pass thru formats therefore it is inconvenient since i have a collection of BD & Dvd's and finally the optical toslink is a bit awkward, a hassle to connect for lack of space and positioning of the port all the other ports are ok!!
Regarding the remote we as customers we rather have a slightly larger and robust version!!
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely Amazing!
on February 5, 2025
Posted by: Anonymous
from Frederick, Maryland
I recently upgraded to the Samsung QN90D, and I couldn’t be happier with my decision. This TV delivers stunning picture quality, incredible brightness, and deep contrast that make everything I watch look spectacular.
The Movie Image setting is absolutely incredible—it enhances the cinematic feel without making the picture look artificial. The HDR performance is top-tier, with vivid colors and excellent black levels, even in a bright room. I’ve seen some reviews mentioning blooming or motion issues, but I haven’t encountered anything distracting so far. In fact, I plan to test the same footage from a recent review to see if I can replicate any of the concerns, but as of now, my experience has been flawless.
Gaming is another highlight—low input lag and smooth motion make it perfect for next-gen consoles. The mini-LED backlighting ensures crisp details, even in fast-paced scenes.
Overall, the QN90D is a game-changer for home entertainment. If you’re considering an upgrade, this is 100% worth it. Highly recommended!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great TV but the apps do not always work
on February 6, 2025
Posted by: whjones71
from Hanover, PA
great tv. The only problem is that apps sometimes work and sometimes do not and there's no way to shutdown the app and restart it when it fails to work. It requires a full TV reboot to fix. FIX. YOUR. APPS! (in particular PRIME! never seems to work consistently).
I would recommend this to a friend!
Features
3
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US