Customer reviews from Samsung US
Samsung - 98" Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
Average customer rating
4.7
(464 Reviews)
Rating breakdown 464 reviews
5 Stars
375
4 Stars
51
3 Stars
17
2 Stars
10
1 Star
11
88%of customers recommend this product.
(
86 out of
98)
Customer Reviews for Samsung - 98" Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
Customer Rating
5
Cut the cord
on February 20, 2025
Posted by: Stevesinns
from Hampton NH
Best TV I've ever owned! I'm not a wealthy man but wanted that theatre experience in my living room. So worth it! Picture is great, sound is awesome, and the ease to opening my streaming apps is outstanding and easy. Ready to cut the cord now!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My love will grow as time goes by
on February 20, 2025
Posted by: Phil B
I have had the TV for about 2 weeks now. I like the TV a lot so far. But not having almost nothing for instructions makes it difficult to figure out how to navigate all the bells and whistles. It also lacks any good information on picture optimization. But once I figured some of it out it is very good now. But still need time to see if I can improve on what I have learned. The TV sound is Terrible but great with their sound bar. The only issue is if you want to mount it to the TV you must take it back down to install it. It needs to be more operator friendly. Overall great buy and hope I get many years of enjoyment out of it.
Written by a customer while visiting Samsung US
Customer Rating
4
Great picture
on February 20, 2025
Posted by: Red 1
Great picture the sound leaves a lot to be desired
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing TV…. All around perfection
on March 5, 2025
Posted by: Flybri
from Platte City, MO
Best TV ever. Couldn’t be happier with this purchase.. amazing picture, sound is absolutely awesome paired with the QN990D soundbar they work seamlessly together to make your TV watching the ultimate experience.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
High quality picture
on March 6, 2025
Posted by: Gary
from Carbon Indiana
Very satisfied with this product, bright picture, glowing colors, great definition.
Easy getting use to the remote, sound bar connected, only drawback is onscreen promo when adjusting volume, searched for a solution but found it couldn’t be rectified through your product or the soundbar company.
Easy getting use to the remote, sound bar connected, only drawback is onscreen promo when adjusting volume, searched for a solution but found it couldn’t be rectified through your product or the soundbar company.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on March 7, 2025
Posted by: Frank
I have had the TV for about a month. It is a great picture. Ours is in a bright room and it looks like the glare is greatly reduced. The sound is high quality. It has a lot of features that I am still learning about.
Written by a customer while visiting Samsung US
Customer Rating
4
Best picture quality ever
on March 20, 2025
Posted by: Tsmith9825
[This review was collected as part of a promotion.] The picture quality is incredible. It almost feels like you're in the movie. Clear and crisp picture. The only issue I have is the sound. Volume is not consistent up and down sometimes no sound at all causing me to unplug the set for 60 seconds. Then it is fine for a while. I bought two of these and the other one is fine. Talking to a service tech is difficult mostly AI (not a fan).
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
piece of junk
on March 20, 2025
Posted by: Notahappycamper
[This review was collected as part of a promotion.] Can’t download from the App Store, quit working after 4 months
Value
1
Response from Samsung USBy Samsung Specialist, March 21, 2025
Notahappycamper,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
Written by a customer while visiting Samsung US