Customer reviews from Samsung US
Samsung - 98" Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
Average customer rating
4.7
(466 Reviews)
Rating breakdown 466 reviews
5 Stars
377
4 Stars
51
3 Stars
17
2 Stars
10
1 Star
11
88%of customers recommend this product.
(
86 out of
98)
Customer Reviews for Samsung - 98" Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
Customer Rating
5
Size matters
on February 5, 2025
Posted by: donkey
Very pleased with the clarity and details of this television, particularly the animal documentaries, travel programs, movies. Crisp with no distortion or blurriness.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great tv
on February 5, 2025
Posted by: Jwise
Bought 2 months ago. Crisp sharp picture. Beautiful colors vibrant. Fabulous features
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent viewing any time, bright day or dim nigh
on February 5, 2025
Posted by: Samsung fan
Purchased the QN90D in Nov. of 2024. Absolutely the best picture quality out there. The reflective screen works better than advertised. The Neo QLED picture is in my opinion better then the OLED, with no fear of burn in.
Samsung built in LIVE TV is also an added bonus, everything about it is fantastic.
Samsung built in LIVE TV is also an added bonus, everything about it is fantastic.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
4k, say no more!
on February 5, 2025
Posted by: Retired and loving it
Bought 2 tvs. Bought 85 inch Samsung neo qled. Was so AWESOME that I have now bought the 43” class Samsung Neo QLED 4k QN90D for bedroom. Both are fantastic! Football and Baseball are awesome in 4k.
Both tvs have the AI. Computerized upscale from HD to 4K. ….also the Samsung sound bar is excellent!
Both tvs have the AI. Computerized upscale from HD to 4K. ….also the Samsung sound bar is excellent!
Written by a customer while visiting Samsung US
Customer Rating
3
Great picture- terrible color of people.
on February 5, 2025
Posted by: Joe g
from Silver Springs, Fl
Best picture you can get, except for people. Can't get the color of people right. Tryed to adjust color for many hours, you absolutely cant get it right. I have an older Samsung, that remote is 100 times better than there new remote control. The old on screen menus was 200% better than the way new menue operates.
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
4
Value
2
Response from Samsung USBy Samsung Specialist, February 5, 2025
Joe g,
Thank you for sharing your thoughts on the picture quality of your QN90D TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Thank you for sharing your thoughts on the picture quality of your QN90D TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
EXCELLANT QUALITY PICTURE!!
on February 5, 2025
Posted by: Bill Babe
from Newport Beach, California
I bought this 85" Neo QLed in December 2024. It works great, still trying to figure out all of my many channels. I had a problem when the volume control went haywire. I could not control the volume. I called Samsung and a gentlman walked me thru resetting the TV. Basically un plugged TV waited for a minute and it was fixed. Happened a second time, I just did the formentioned procedure and it was fixed.
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV.
on February 5, 2025
Posted by: Rino49
Got a great deal on the Samsung app. Picture is fantastic and combined with a Samsung soundbar 800, great home theater setup.
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful colors.
on February 5, 2025
Posted by: Brigida
Very happy with my new TV. We are glad we bought it.
Written by a customer while visiting Samsung US