Customer reviews from Samsung US
Samsung - 98" Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
Average customer rating
4.7
(583 Reviews)
Rating breakdown 583 reviews
5 Stars
473
4 Stars
66
3 Stars
21
2 Stars
11
1 Star
12
87%of customers recommend this product.
(
86 out of
99)
Customer Reviews for Samsung - 98" Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
Customer Rating
5
Great Samsung TV
on January 5, 2025
Posted by: Simplicity
[This review was collected as part of a promotion.] I use my Samsung TV for streaming, movies, and sports. This is my 2nd Samsung and bought the Samsung brand again because of my previous positive experience. Beautiful picture quality and good sound. I am finding it easy to use and figure out as I go. I am very happy with this purchase!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it
on January 7, 2025
Posted by: meme
Amazing, the color brightness is phenomenal and gaming is stellar.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Spectacular
on January 7, 2025
Posted by: Easy E
from Atl
Absolutely the best picture quality for any tv in this class! 4k content is amazing. Only wish I could get every movie and sporting event in 4k!!! With the added benefit of adjustability, there is no better tv I have viewed in this class! Awesome tv!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellence
on January 10, 2025
Posted by: Happy customer
from Rocklin, California
Samsung just keeps making them better and better all the time.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Disappointed in Samsung QN90D
on January 17, 2025
Posted by: RedDragon
from Washington
I had a Sony Bravia that was not the best despite what Sony says. So, I bought this Samsung TV, but there are issues here. I can't believe there is NO Input or Source button on the remote. You need to use a button on the screen itself. That's nuts! So, I had to buy a Samsung Universal IR remote that has that function.
Next, when turning on the TV it resorts to last played app and starts playing. I turned off that Setting, but TV keeps doing it. Did a reset but no change. Also, I had to disable the Samsung TV App because the TV went there first every time. I think this is because there is no option to choose your source. Samsung is assuming you have no external devices like Roku or Xfinity attached. Not good! At least Sony Bravia gave you time to make an Input choice.
Very disappointed in Samsung. I also had trouble setting picture but now resolved.
Very disappointed in Samsung. I also had trouble setting picture but now resolved.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
4
Value
3
Response from Samsung USBy Samsung Specialist, January 17, 2025
RedDragon,
Thank you for sharing your user experience. While your TV may currently default to Samsung’s TV Plus app, please know you can choose what your TV does when you turn it on by going to Menu > Settings > All Settings > General & Privacy > Start Screen Option
1) Enabling Start with Smart Hub Home automatically launches Smart Hub when the TV is turned on. Navigate to this option to enable or disable the feature.
2) If Autorun Last App is set to on, the last used app is automatically run when you turn on the TV. You can turn this function on or off by pressing the Select button in the current menu.
You can also quickly access your TV Settings and Sources by pressing the Settings/Number/Color button (below the power button) on your remote.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Thank you for sharing your user experience. While your TV may currently default to Samsung’s TV Plus app, please know you can choose what your TV does when you turn it on by going to Menu > Settings > All Settings > General & Privacy > Start Screen Option
1) Enabling Start with Smart Hub Home automatically launches Smart Hub when the TV is turned on. Navigate to this option to enable or disable the feature.
2) If Autorun Last App is set to on, the last used app is automatically run when you turn on the TV. You can turn this function on or off by pressing the Select button in the current menu.
You can also quickly access your TV Settings and Sources by pressing the Settings/Number/Color button (below the power button) on your remote.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
3
It's okay...not great, just okay.
on January 18, 2025
Posted by: Lumpy
Bought it over a Hisense U9. We were talked into this one and told it was a better TV. Meh. We have the best cable package from Comcast (4k) and the TV doesn't look anything like it did at the store. I could have spent half as much and had the same picture quality.
Features
4
Performance
3
Design
5
Value
2
Response from Samsung USBy Samsung Specialist, January 20, 2025
Lumpy,
Thank you for sharing your thoughts on the picture quality of your TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Thank you for sharing your thoughts on the picture quality of your TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Hard to beat
on January 24, 2025
Posted by: Gabe
from Honolulu, Hawaii
My friend bought, we watched couple NFL games on it. Amazing
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
TV GREAT
on January 31, 2025
Posted by: ILUVTVS
I LUV THIS TV BUY IT KNOW AND MAKE SURE U GET THE 4 YEARS PLAN AND LIKE TELL ALL YOUR FRIENDS AND LIKE I THANK MY FRIEND FOR TELLING ME WHAT TO BUY
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US