Customer reviews from Samsung US
Samsung - 98" Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
Average customer rating
4.7
(466 Reviews)
Rating breakdown 466 reviews
5 Stars
377
4 Stars
51
3 Stars
17
2 Stars
10
1 Star
11
88%of customers recommend this product.
(
86 out of
98)
Customer Reviews for Samsung - 98" Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
Customer Rating
5
Need a larger remote
on February 5, 2025
Posted by: Popp
Love the Tv, hate the remote! It was designed for a 3 year old with small hands. The menu is very difficult to understand and use, there needs to be a book with instructions.
Written by a customer while visiting Samsung US
Customer Rating
5
Great tv
on February 5, 2025
Posted by: JimM
Great picture and sound
Integrated easily with my equipment
Integrated easily with my equipment
Written by a customer while visiting Samsung US
Customer Rating
3
Great picture TERRIBLE audio.
on February 5, 2025
Posted by: dfmaren
Great picture but the sound is terrible from the cheap speakers Samsung uses in their TVs. Had to buy a sound bar to make the tv usable. If you purchase this tv, you had better budget for an audio device.
Features
3
Performance
2
Design
4
Value
2
Response from Samsung USBy Samsung Specialist, February 5, 2025
dfmaren,
Thank you for purchasing Samsung's QN90D TV and for your feedback on the sound. To ensure you’ve got the latest sound quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the sound is still not to your liking after updating firmware, there are several sound settings you can adjust to suit your personal preferences.
• Sound Modes may better meet your personal preferences. Go to: Menu > Settings > All Settings > Sound > Sound Mode, or Expert Settings to fine-tune and customize your sound.
• Adaptive Sound will also further optimize sound quality by analyzing the viewing space and the acoustic components of the content. Go to: Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings.
Should you choose to add a Samsung Soundbar to your TV, please know that our Q-Series Soundbars (such as the HW-Q800D) feature Q-Symphony which will synchronize with the speakers of your TV for an immersive 3D sound experience.
To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week.
~ Samsung Specialist
Thank you for purchasing Samsung's QN90D TV and for your feedback on the sound. To ensure you’ve got the latest sound quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the sound is still not to your liking after updating firmware, there are several sound settings you can adjust to suit your personal preferences.
• Sound Modes may better meet your personal preferences. Go to: Menu > Settings > All Settings > Sound > Sound Mode, or Expert Settings to fine-tune and customize your sound.
• Adaptive Sound will also further optimize sound quality by analyzing the viewing space and the acoustic components of the content. Go to: Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings.
Should you choose to add a Samsung Soundbar to your TV, please know that our Q-Series Soundbars (such as the HW-Q800D) feature Q-Symphony which will synchronize with the speakers of your TV for an immersive 3D sound experience.
To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Vibrant picture
on February 5, 2025
Posted by: Jimbo
I bought this tv after owning a Samsung 65 inch curved one but it started having a white spot in it so after researching tv's i was in between the Sony Bravia which has a great picture and this Qn90d which i did purchase and am happy so far sometimes i wish i could have them next to each other and see if i made the right choice but i think i did so so far so good but i think the backround images like people and other things may be clearer on Sony
Written by a customer while visiting Samsung US
Customer Rating
5
Success
on February 5, 2025
Posted by: Haroleb
from Kenner,La
I bought my new 85 inch SamsungTV about two months ago. Since then I’ve had a beautiful picture and lots of compliments.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New NEO QLED
on February 5, 2025
Posted by: TV Fanatic
from Brookeland TX
Great picture...love it...set up crew were very fast and efficient
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing TV
on February 5, 2025
Posted by: Matt
Couldn't be happier with the purchase. Best Buy highly recommended this TV.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture and easy to adjust.
on February 5, 2025
Posted by: jimbo
from Arnaudville, Louisiana
Great Tv. Worth every penny……….. So glad I purshased.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US