Customer reviews from Samsung US
Samsung - 98" Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
Average customer rating
4.7 out of 5
4.7
(466 Reviews)
Open Ratings Snapshot
Rating breakdown 466 reviews
5 Stars
377
4 Stars
51
3 Stars
17
2 Stars
10
1 Star
11
88%of customers recommend this product. 
(
86 out of 98
)
Best Buy Privacy Policy
Customer Reviews for Samsung - 98" Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
Customer Rating
5 out of 5
5
Great picture
on December 31, 2024
Posted by: Luvmytv
from Madison WI
This is my 2nd Qn90d tv. I already had a 65” and I liked it enough to get a 55” to replace a 12 year old Sony in my bed room.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great TV
on January 3, 2025
Posted by: Pclevel
from Florida
Verry good picture and great sound with the Q series sound bar. Highly recommended.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A-MAZING!
on January 4, 2025
Posted by: TraceKaj
from Queen Creek, AZ
I live in Arizona and my large loft is VERY bright. I was SO sick of not being able to see most of my TV shows very well since a lot of stuff filmed, nowadays, is so dark. I only have Samsung TV's.
I did A LOT of research and found that QLED TV's are good for bright rooms, but the Neo QLED is the best for bright rooms. They weren't kidding! For example, Silo on Apple TV+ is SO DARK. With this TV, it's SO bright that I can see so many details in the background that I couldn't see before.
Attached - I have Silo paused on a frame/scene on my old 65" in my family room, which is bright, but not nearly as bright as my loft. The other two images show the same frame/scene on this new TV in my very bright loft.
It's SO bright, on my personal settings, that when I put on shows for my little ones, I change it to the eye comfort setting for them because their show didn't need to be as bright as my shows need to be. I never would have thought that I could ever say my TV could be too bright for any reason. I don't mean "too bright" like it's a bad thing. It just didn't need to be that bright for kids cartoon songs on YouTube. (It's a simple change to switch between saved personal settings and programmed settings.)
Definitely worth the investment!
I noticed the audio, direct from the TV, even sounds better.
One really cool thing, (that doesn't matter too much, but is neat) is the remote can be charged by artificial light. It can be charged in the sunlight, sure. But, it's made to be charged indoors, just by setting it face down, and the light from lamps will charge it, too. It also has the option to charge it with USBc cord.
I read that the battery can last two years on one charge. I don't know if they meant if you keep it face down so it can maintain a charge or if a full battery, in a dark room will last two years.
I can't get over how well I can see with this TV, now.
I was going to buy it on Amazon, because that's where I get most everything. But, I found a 65" that was open box, for less than the cost of a 55" at the BB outlet. It's in perfect condition.
I LOVE THIS TV!!!!!
Note: I had to edit the brightness/dimness of the image of my old TV to make it as close to what I was seeing as possible. The image of my OLDER 65" TV still isn't as dim and fuzzy-looking as what I was seeing with my eyes. My phone automatically made the image brighter than it truly looked.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
(click to see the video)
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Samsung TV
on January 5, 2025
Posted by: Simplicity
[This review was collected as part of a promotion.] I use my Samsung TV for streaming, movies, and sports. This is my 2nd Samsung and bought the Samsung brand again because of my previous positive experience. Beautiful picture quality and good sound. I am finding it easy to use and figure out as I go. I am very happy with this purchase!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it
on January 7, 2025
Posted by: meme
Amazing, the color brightness is phenomenal and gaming is stellar.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Spectacular
on January 7, 2025
Posted by: Easy E
from Atl
Absolutely the best picture quality for any tv in this class! 4k content is amazing. Only wish I could get every movie and sporting event in 4k!!! With the added benefit of adjustability, there is no better tv I have viewed in this class! Awesome tv!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellence
on January 10, 2025
Posted by: Happy customer
from Rocklin, California
Samsung just keeps making them better and better all the time.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Disappointed in Samsung QN90D
on January 17, 2025
Posted by: RedDragon
from Washington
I had a Sony Bravia that was not the best despite what Sony says. So, I bought this Samsung TV, but there are issues here. I can't believe there is NO Input or Source button on the remote. You need to use a button on the screen itself. That's nuts! So, I had to buy a Samsung Universal IR remote that has that function.
Next, when turning on the TV it resorts to last played app and starts playing. I turned off that Setting, but TV keeps doing it. Did a reset but no change. Also, I had to disable the Samsung TV App because the TV went there first every time. I think this is because there is no option to choose your source. Samsung is assuming you have no external devices like Roku or Xfinity attached. Not good! At least Sony Bravia gave you time to make an Input choice.
Very disappointed in Samsung. I also had trouble setting picture but now resolved.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy Samsung SpecialistJanuary 17, 2025
RedDragon,

Thank you for sharing your user experience. While your TV may currently default to Samsung’s TV Plus app, please know you can choose what your TV does when you turn it on by going to Menu > Settings > All Settings > General & Privacy > Start Screen Option

1) Enabling Start with Smart Hub Home automatically launches Smart Hub when the TV is turned on. Navigate to this option to enable or disable the feature.
2) If Autorun Last App is set to on, the last used app is automatically run when you turn on the TV. You can turn this function on or off by pressing the Select button in the current menu.

You can also quickly access your TV Settings and Sources by pressing the Settings/Number/Color button (below the power button) on your remote.

If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

~ Samsung Specialist
Written by a customer while visiting Samsung US
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