Customer reviews from Samsung US
Samsung - 98" Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
Average customer rating
4.7
(466 Reviews)
Rating breakdown 466 reviews
5 Stars
377
4 Stars
51
3 Stars
17
2 Stars
10
1 Star
11
88%of customers recommend this product.
(
86 out of
98)
Customer Reviews for Samsung - 98" Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
Customer Rating
5
Awesome tv
on December 26, 2024
Posted by: Ewinter
[This review was collected as part of a promotion.] The picture on this TV is so good compared to some lower end models. The blacks are super black and the colors are vibrant.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV! awesome cinema quality
on December 27, 2024
Posted by: cczzi77
[This review was collected as part of a promotion.] Simply put this TV is amazing, 4k pops out with such colors, clarity, no screen glitches so smooth streaming. Our video games, movies, wow factor to say the least. Highly recommended.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Gaming TV
on December 27, 2024
Posted by: sid0508
[This review was collected as part of a promotion.] I have been playing games on this tv with high refresh rate and It has been really good so far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Best QLED out there but.....
on December 27, 2024
Posted by: KeithKZ
[This review was collected as part of a promotion.] I'm sure an OLED is still better with the greys and deep blacks however this is still an outstanding TV (especially for the price difference) and undoubtedly is better with glare/reflection than an OLED. Make sure you are using 4K HDMI cables. Overall I am extremely happy with this purchase but again, there is some pixelation with the darker greys and blacks at times. I was re-watching some of the newer Star Wars movies and was blown away by the clarity and refresh rate. FYI an OLED was out of the question because our living room has a lot of windows and the TV faces double sliding glass doors and the lake beyond. Way too much glare for an OLED. We purchased the 85" version of this TV and is the perfect size since our seating is about 17 feet away.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Noticable difference from previous year
on December 27, 2024
Posted by: Da1manon
[This review was collected as part of a promotion.] So I got this tv after my son tossed the remote and broke the screen of my previous year model. I selected the exact same model but the newest version. So I have noticed that there is some difference with software to start with. The welcome menu was different and isn't as user friendly as the previous year model. But I have noticed the screen is not as detailed as it was before. There are times that my 2009 plasma tv looks clearer than this neo OLED tv. I wish that I could fix my screen on my other neo OLED, but it is quite expensive just to replace a screen.
Value
3
Response from Samsung USBy Samsung Specialist, December 31, 2024
Da1manon,
Thank you for sharing your thoughts on the picture quality of your QN90D TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
Intelligent Mode also enables the TV to recognize and analyze the surroundings, noise, content, and your usage patterns to provide the best viewing experience. You can enable Intelligent Mode by going to Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings > Intelligent Mode.
If adjusting image settings does not improve your picture, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Thank you for sharing your thoughts on the picture quality of your QN90D TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
Intelligent Mode also enables the TV to recognize and analyze the surroundings, noise, content, and your usage patterns to provide the best viewing experience. You can enable Intelligent Mode by going to Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings > Intelligent Mode.
If adjusting image settings does not improve your picture, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome TV
on December 27, 2024
Posted by: Sundaydelight88
[This review was collected as part of a promotion.] I’ve been using the Samsung QN90D for a few weeks now, and it’s easily one of the best TVs I’ve ever owned. The picture quality is incredible, with deep blacks and vibrant colors that make movies and shows look amazing, even in bright rooms thanks to the excellent anti-glare coating. Gaming on this TV is a dream too, with super-smooth motion and support for 4K at 120Hz—it’s perfect for my PS5. The design is sleek and modern, and the sound is surprisingly good for a TV this slim, though a soundbar would still enhance the experience. It’s not cheap, but for the premium features and performance, I’d say it’s well worth the price.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My 85 inch QN90D
on December 27, 2024
Posted by: My85QLED
[This review was collected as part of a promotion.] I love the detail the NEO QLED provides when streaming HDR10 movies.
It's also great for watching sports upscaling the picture from my crummy cable feed.
The picture is always bright and clear in my room that faces the lake from any angle.
It's also great for watching sports upscaling the picture from my crummy cable feed.
The picture is always bright and clear in my room that faces the lake from any angle.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very nice upgrade!
on December 27, 2024
Posted by: RockyTop
[This review was collected as part of a promotion.] I bought this 75” Samsung to replace our 10 year old Samsung 55” TV that was still working fine. We wanted a larger tv since we mostly use it for streaming tv and movies. We wanted one with the latest features and are very pleased with it! The picture quality is fantastic and the sound is good also. We use it with a sound bar for extra bass. I highly recommend this Samsung model.
Value
5
Written by a customer while visiting Samsung US