Customer reviews from Samsung US
Samsung - 98" Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
Average customer rating
4.7
(810 Reviews)
Rating breakdown 810 reviews
5 Stars
653
4 Stars
97
3 Stars
29
2 Stars
16
1 Star
15
86%of customers recommend this product.
(
93 out of
108)
Customer Reviews for Samsung - 98" Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
Customer Rating
4
A great picture so far!
on January 10, 2025
Posted by: Tprhow056
I purchased this TV before Christmas and so far up to this point I have had a good experience with this TV. I was happy I got a good price on this QN90D 85 inch. Based on this and the other features I wanted, I decided to go with this TV. I had been looking at all of the other top brands that also had good pictures. There are a couple of things that could be improved like the operating system and the remote. It’s takes a little time to learn how to navigate and get to the settings. I am not impressed with the remote, it feels cheap for such a quality TV like the QN90D 85 inch. The other top brands have nicer remotes. This TV has a great picture, this is even more so when you fine tune the settings or perform expert settings. You just have to play with the settings until you get the picture you are happy with. But so far, so good up to this point. I will update in a couple of months.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
No more Samsung
on March 5, 2025
Posted by: Movinon
Slow to load apps - remote control needs to be designed better
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
2
Value
2
Response from Samsung USBy Samsung Specialist, March 5, 2025
Movinon,
We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
1
features are ok,
on March 5, 2025
Posted by: none
We purchased a Samsung TV in August 2024:
Model # QN50QN90DAF
Model Code # 0N550QN90DAFXZA
Type # QN50QN90D
We a re now experiencing dark horizontal screen lines. We tried to correct this following various online .recommendations . None have resolved the problem. How do we fix this? are there any warrantees?
Model # QN50QN90DAF
Model Code # 0N550QN90DAFXZA
Type # QN50QN90D
We a re now experiencing dark horizontal screen lines. We tried to correct this following various online .recommendations . None have resolved the problem. How do we fix this? are there any warrantees?
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
2
Response from Samsung USBy Samsung Specialist, March 5, 2025
Hi none,
We appreciate you taking the time to let us know about your experience with your QN90D TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate you taking the time to let us know about your experience with your QN90D TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing TV Great for gaming with plenty of inputs.
on October 24, 2025
Posted by: D3V10U51
[This review was collected as part of a promotion.] Amazing picture. Great gaming TV with high 144hz refresh. It's the only TV I have that can connect all my consoles with 4 hdmi ports. Love the home interface. Easy layout and a great way to see all your apps and TV subscriptions all in one screen. Easy to change inputs to jump into a console game. Also access games right from Samsung game hub. Picture is great for movies or sports from any angle with no bad viewing angles.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung TV
on November 23, 2025
Posted by: medfire5
[This review was collected as part of a promotion.] Love it. Great picture. Works very well with my Samsung surround sound.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Crisp Picture and Smart Features!
on February 2, 2026
Posted by: jlavalle
from New Jersey
[This review was collected as part of a promotion.] I’m absolutely loving my Samsung QN90D Neo QLED 4K Smart TV! From picture quality to everyday usability, it’s been a fantastic upgrade.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent quality.
on November 18, 2024
Posted by: SamsungFan1
[This review was collected as part of a promotion.] This TV has it all. Outstanding picture, easy setup process especially to a surround sound System.
No regrets with this purchase.
No regrets with this purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Family Tv and works great.
on December 24, 2024
Posted by: qn65q80cdf
[This review was collected as part of a promotion.] This is my family tv and it works great. Soon i want to move my xbox into the family room to play racing games. Crystal clear and realistic colors. Overall 10/10 recommend.
Value
5
Written by a customer while visiting Samsung US