Customer reviews from Samsung US
Samsung - 98" Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
Average customer rating
4.7
(565 Reviews)
Rating breakdown 565 reviews
5 Stars
457
4 Stars
65
3 Stars
20
2 Stars
11
1 Star
12
87%of customers recommend this product.
(
86 out of
99)
Customer Reviews for Samsung - 98" Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
Customer Rating
5
The quality for the price is unbelievable
on March 31, 2025
Posted by: Vickxperience
[This review was collected as part of a promotion.] Its bright, sharp, excellent blacks. Alot of smart features. I was able to get sn 85" on sale and it's simply unbeatable for the price.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great TV for the price
on April 18, 2025
Posted by: TVshopper
[This review was collected as part of a promotion.] It's a great TV since it's 85 in the video quality may drop a little bit. But overall its awesome inage quality. Love the smooth Tizen OS.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Really nice, delicate, tv.
on May 5, 2025
Posted by: Mamorutux
[This review was collected as part of a promotion.] The TV is a beautiful product. It looks lux. As with all Samsung tvs, it does saturation well - I prefer the hyper-realism feel to that of a flat colored other brand. Especially for gaming. The built-in speakers do a great job. The smart tv features are plentiful. But the problem areas are two - one, the smart tv is slow. Like click something, wait a really long time for it to do something, hit another button, wait. It feels like it takes forever to get an app up and running. Second, the screen is great, but it isn't super special either, I don't feel like it's got a major upgrade from anything. When running older content, like from a DVD, it just gives me a pixelated and/or blurred feel to it too. Stretching the screen out to this full size just seems to emphasize particles and video "noise". Even when streaming old content through the apps, it just stands out even more that the video quality is poor. I feel like it could have had better handling of older film so that it wasn't so obviously lower in quality, some sort of clarity filter or something would have been nice. I still love the TV though, I'm a die-hard Samsung TV fan and always will be. But yeah....those two things are a bit of a bummer, but the rest is great.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This TV is amazing
on May 21, 2025
Posted by: LoveTV
[This review was collected as part of a promotion.] I absolutely love this TV. Purchased the 85 and it's perfect. I use it watching sports, shows and my PS4. I haven't came across a single thing I don't like. I even went back to get a 50" for my bedroom
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very close to perfect
on December 13, 2024
Posted by: SammyFan
[This review was collected as part of a promotion.] This TV definitely excels in the picture quality but the setup is somewhat cumbersome. Going through the menus can make you a bit frustrated but if you are using smart things app it gets better. Took me a while to figure out picture settings that Iiked but I once I git it setup, I am very happy. Q symphony is superb because I paired it with Samsung soundbar. Definitely recommend it to anyone who is looking for a large screen TV
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Video died after,2 weeks, picture was mediocre.
on January 4, 2025
Posted by: ElectroTom
from Kissimmee, FL
I bought this set in early December 2024. The picture is OK, but not as good as I was hoping for. I was watching an early morning news show at 6 am, and all of a sudden, the screen turned black. The sound stayed on. I fooled with the remote, the HDMI cables, cable boxes, inputs, nothing. I noticed that when the set turned off, it no longer displayed the thin, horizontal white line it usually did. This confirmed the video was gone. I returned it to the store. Bought an OLED TV of a different brand—much better picture. We'll see how that one lasts. A real disappointment. I have many Samsung TV in my house, this one was a bust.
Features
5
Performance
1
Design
4
Value
4
Response from Samsung USBy Samsung Specialist, January 6, 2025
ElectroTom,
It’s unfortunate to hear of the issues that have caused you to return your QN90D TV. Your experience is very important to us and will be shared with our product team.
Please know we’re always here to help, and we could’ve provided additional troubleshooting assistance to resolve any issues you were experiencing.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
It’s unfortunate to hear of the issues that have caused you to return your QN90D TV. Your experience is very important to us and will be shared with our product team.
Please know we’re always here to help, and we could’ve provided additional troubleshooting assistance to resolve any issues you were experiencing.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Best TV.
on January 6, 2025
Posted by: Borgmaxx
from Southgate, MI
I bought this TV about six weeks ago, it’s the brightest, clearest, best TV I’ve ever owned. I highly recommend this TV.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
LOVE my new Samsung TV
on January 7, 2025
Posted by: Lake House
from Charlotte NC
Would have given it 10stars!
FABULOUS picture, sound, feels like you're watching 3D!
FABULOUS picture, sound, feels like you're watching 3D!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US