Customer reviews from Samsung US
Samsung - 98" Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
Average customer rating
4.7
(739 Reviews)
Rating breakdown 739 reviews
5 Stars
598
4 Stars
85
3 Stars
28
2 Stars
15
1 Star
13
87%of customers recommend this product.
(
88 out of
101)
Customer Reviews for Samsung - 98" Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
Customer Rating
5
Best TV so far
on October 4, 2024
Posted by: Andy2k79
[This review was collected as part of a promotion.] My first Samsung TV, so far picture is crystal clear love the sound too. Best if you have Samsung phone can instantly dream between them and control TV. Love
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture
on October 4, 2024
Posted by: Boilermaker
[This review was collected as part of a promotion.] Setup was simplified using mobile phone and existing Samsung account. Picture is great. Sound is better than TV it replaced (2021 era Samsung 4K).
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great purchase of Samsung TV.
on October 14, 2024
Posted by: MrTerd
[This review was collected as part of a promotion.] Great color and internet accessibility is outstanding. Brings even more options to my fingertips. Voice remote is the best I have ever had.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
QN90D has great features and picture quality
on October 14, 2024
Posted by: Ranjith
[This review was collected as part of a promotion.] Its picture technologies and wide selection of features make the Samsung QN90D an attractive set with especially good brightness and contrast.
Sound is ultimate and picture quality is very nice.
Sound is ultimate and picture quality is very nice.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The colors are vibrant.
on October 15, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] I use my TV primarily for streaming. Most of the apps I use are already loaded. There's really no need for a streaming stick.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Almost perfect
on October 15, 2024
Posted by: Calvalenis
[This review was collected as part of a promotion.] It’s a great TV with impressive image quality and excellent brightness, making it a worthwhile investment. I especially enjoy watching movies and sports on it. However, the Tizen OS can occasionally lag, slightly affecting the overall experience. Thankfully, I know the upcoming software updates will resolve this issue and improve the performance.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Exceedingly bright, great for sports
on October 24, 2024
Posted by: SamNumberOne
[This review was collected as part of a promotion.] If you want a bright picture, this is it. We have to turn the brightness way down or it's almost too much unless it's midday with sun shining in. I guess better than the alternative! Have some problems others have mentioned about the volume going soft then loud...
Terrible remote design, no way much UX was done here?
SPORTS ARE ABSOLUTELY SPECTACULAR!
Value
4
Response from Samsung USBy Samsung Specialist, October 24, 2024
Hi SamNumberOne,
Thank you for sharing your experience with volume fluctuations. Please try the following which may help resolve this:
1. Turn off the Sound Sensor switch by using the button at the bottom of the TV, beneath the Samsung logo. With the TV on, you can push the button to the left to turn the sound sensor on or to the right to turn it off.
2. Try disabling some of the TV's intelligent functions, as these will automatically analyze and adjust your sound which may cause your volume to fluctuate. Go to Settings > All Settings > General & Privacy > Intelligent Mode Settings and select Intelligent Mode to turn off all the functions or select each option to turn it off.
3. Please also make sure your TV’s firmware is updated. You can check this by going to: Menu > Settings > Support > Software Update.
I hope these tips help. If you need further assistance, please reach out to Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Thank you for sharing your experience with volume fluctuations. Please try the following which may help resolve this:
1. Turn off the Sound Sensor switch by using the button at the bottom of the TV, beneath the Samsung logo. With the TV on, you can push the button to the left to turn the sound sensor on or to the right to turn it off.
2. Try disabling some of the TV's intelligent functions, as these will automatically analyze and adjust your sound which may cause your volume to fluctuate. Go to Settings > All Settings > General & Privacy > Intelligent Mode Settings and select Intelligent Mode to turn off all the functions or select each option to turn it off.
3. Please also make sure your TV’s firmware is updated. You can check this by going to: Menu > Settings > Support > Software Update.
I hope these tips help. If you need further assistance, please reach out to Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV, for movies and sports
on October 30, 2024
Posted by: Kdub2135
[This review was collected as part of a promotion.] Our family loves this TV. The size and quality of the images are superb. We paired it with a surround sound. It's like being in a movie theater
Value
5
Written by a customer while visiting Samsung US