Customer reviews from Samsung US
Samsung - 98" Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
Average customer rating
4.7
(578 Reviews)
Rating breakdown 578 reviews
5 Stars
469
4 Stars
65
3 Stars
21
2 Stars
11
1 Star
12
87%of customers recommend this product.
(
86 out of
99)
Customer Reviews for Samsung - 98" Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
Customer Rating
5
Great product. Love the picture
on November 11, 2024
Posted by: Shoppdaddy
[This review was collected as part of a promotion.] Works great for all your TV needs you won't want ant other TV
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
One sweet tv
on November 12, 2024
Posted by: NeoQ75
[This review was collected as part of a promotion.] Amazing picture, fast OS, blew my mind when I played my ps5 on it the first time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Another outstanding product from Samsung
on November 12, 2024
Posted by: Direwolf1
[This review was collected as part of a promotion.] I've only owned Samsung TVs for my entire adulthood and each has served me well. I just replaced my 9 year old Samsung with a new NeoQLED and it's definitely been worth it so far. The picture is good, almost great in many cases. I think where it isn't great is likely just due to the Streaming Service and internet connection. The AI customization and mobile calibration are both really nice, along with all the extra, manual adjustments that can be made. The speakers are actually great for TV speakers, and cloud gaming is brand new for me so... that's pretty exciting. There is some lag but, again, that's likely the internet connection as much as it might be TV related.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing color
on November 13, 2024
Posted by: Jhudson1979
[This review was collected as part of a promotion.] The color is fantastic with crisp dark blacks. It connects easily to wifi and all other devices.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great and the 4k quality is good
on November 14, 2024
Posted by: Suresh
[This review was collected as part of a promotion.] Item is good and the streaming ofcthe 4k movies are good to watch and enjoy. Especially the picture quality while playing the dark color movies are good
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing picture and refresh rate
on November 14, 2024
Posted by: Borngamer
[This review was collected as part of a promotion.] Just picked this TV up and right away it looks amazing. While hooked to a 4k producing source, the TV really shows how good the colors look and peoples mouths match up perfectly with the sound. Would highly recommend this TV to anyone looking to upgrade to a 4k QLED.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing TV for all!!!
on November 16, 2024
Posted by: LoveMySamsung
[This review was collected as part of a promotion.] I use my TV for a multitude of different applications (i.e., video games, streaming apps, movies, TV shows, screen sharing, house hold device control).
The intuitive operating system allows for easy access and use of the numerous apps available on the TV. Along, with making it easier to monitor and control the other devices within my home.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Not as good as my 4 year old TCL 6 series
on November 16, 2024
Posted by: Matt C
I bought this to replace a 4 year old TCL 6 series TV. The TCL has been a phenomenal TV but with advancements in technology and the reviews I've seen on the QN90D, I figured it would be a nice upgrade, especially since I caught a great deal on it.
Well, despite all the great ratings I've seen, I'm underwhelmed with the performance so far. The picture is good but in many ways, I feel like the budget TCL 6 series was much better. In normal videos, they seem pretty comparable without any discernable advantages coming from the much more expensive, higher end Samsung. When it comes to darker content, the TCL seems to show much greater detail where as the Samsung seems to be too dark. Additionally, the Samsung doesn't seem nearly as sharp as the TCL. It may have something to do with the Samsung only offering HDR10+ support where the TCL has HDR10+ and Dolby Vision support. Additionally, although I've NEVER had a problem with the TCL TV buffering, this one will randomly buffer throughout streaming movies and it's so annoying.
It's a good TV but not nearly what I was expecting. If I had paid full price for this, I'd definitely be knocking a star off. I'm still undecided on whether I want to keep it or return it and get something that has Dolby Vision. It really just doesn't do what the TCL did.
Features
4
Performance
3
Design
4
Value
3
Response from Samsung USBy Samsung Specialist, November 18, 2024
Matt C,
Thank you for sharing your thoughts on the picture quality of your xxx TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.
Go to Home > Menu > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
Intelligent Mode enables the TV to recognize and analyze the surroundings, noise, content, and your usage patterns to provide the best viewing experience. You can enable Intelligent Mode by going to Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings > Intelligent Mode.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
If adjusting image settings does not improve your picture, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Thank you for sharing your thoughts on the picture quality of your xxx TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.
Go to Home > Menu > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
Intelligent Mode enables the TV to recognize and analyze the surroundings, noise, content, and your usage patterns to provide the best viewing experience. You can enable Intelligent Mode by going to Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings > Intelligent Mode.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
If adjusting image settings does not improve your picture, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US