Customer reviews from Samsung US
Samsung - 98" Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
Average customer rating
4.7
(466 Reviews)
Rating breakdown 466 reviews
5 Stars
377
4 Stars
51
3 Stars
17
2 Stars
10
1 Star
11
88%of customers recommend this product.
(
86 out of
98)
Customer Reviews for Samsung - 98" Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
Customer Rating
5
Amazing picture and refresh rate
on November 14, 2024
Posted by: Borngamer
[This review was collected as part of a promotion.] Just picked this TV up and right away it looks amazing. While hooked to a 4k producing source, the TV really shows how good the colors look and peoples mouths match up perfectly with the sound. Would highly recommend this TV to anyone looking to upgrade to a 4k QLED.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing TV for all!!!
on November 16, 2024
Posted by: LOVEmySAMSUNG
[This review was collected as part of a promotion.] I use my TV for a multitude of different applications (i.e., video games, streaming apps, movies, TV shows, screen sharing, house hold device control).
The intuitive operating system allows for easy access and use of the numerous apps available on the TV. Along, with making it easier to monitor and control the other devices within my home.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Not as good as my 4 year old TCL 6 series
on November 16, 2024
Posted by: Matt C
I bought this to replace a 4 year old TCL 6 series TV. The TCL has been a phenomenal TV but with advancements in technology and the reviews I've seen on the QN90D, I figured it would be a nice upgrade, especially since I caught a great deal on it.
Well, despite all the great ratings I've seen, I'm underwhelmed with the performance so far. The picture is good but in many ways, I feel like the budget TCL 6 series was much better. In normal videos, they seem pretty comparable without any discernable advantages coming from the much more expensive, higher end Samsung. When it comes to darker content, the TCL seems to show much greater detail where as the Samsung seems to be too dark. Additionally, the Samsung doesn't seem nearly as sharp as the TCL. It may have something to do with the Samsung only offering HDR10+ support where the TCL has HDR10+ and Dolby Vision support. Additionally, although I've NEVER had a problem with the TCL TV buffering, this one will randomly buffer throughout streaming movies and it's so annoying.
It's a good TV but not nearly what I was expecting. If I had paid full price for this, I'd definitely be knocking a star off. I'm still undecided on whether I want to keep it or return it and get something that has Dolby Vision. It really just doesn't do what the TCL did.
Features
4
Performance
3
Design
4
Value
3
Response from Samsung USBy Samsung Specialist, November 18, 2024
Matt C,
Thank you for sharing your thoughts on the picture quality of your xxx TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.
Go to Home > Menu > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
Intelligent Mode enables the TV to recognize and analyze the surroundings, noise, content, and your usage patterns to provide the best viewing experience. You can enable Intelligent Mode by going to Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings > Intelligent Mode.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
If adjusting image settings does not improve your picture, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Thank you for sharing your thoughts on the picture quality of your xxx TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.
Go to Home > Menu > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
Intelligent Mode enables the TV to recognize and analyze the surroundings, noise, content, and your usage patterns to provide the best viewing experience. You can enable Intelligent Mode by going to Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings > Intelligent Mode.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
If adjusting image settings does not improve your picture, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Love this tv
on November 17, 2024
Posted by: smspencer2006
[This review was collected as part of a promotion.] This is easily the best tv I have ever owned. I have always loved Samsungs products but this tv is amazing I love the smart interface and the quality is amazing 5/5 stars. Love samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best TV ever
on November 18, 2024
Posted by: 57classic
[This review was collected as part of a promotion.] This is the best TV we have ever purchased. The picture is crystal clear whether we're watching a movie or playing a video game on our PS5. I thought the uhd crystal tv we had from Samsung was great, but the picture on this neo QLED just blows it away. The picture is so clear and crisp, you can clearly see facial features of the actors or the detail in objects that would not look as clear in a cheaper tv
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
55’ TV Perfect for Living Space
on November 18, 2024
Posted by: SamsungLover
[This review was collected as part of a promotion.] My TV is great quality - and super easy to set up.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture
on November 18, 2024
Posted by: MrsZMan16
[This review was collected as part of a promotion.] TV is wonderful. We use it to play Xbox and steam services. I like being able to access our streaming services without having to turn the Xbox on, you just need the tv remote. Could be louder when used with a blue ray player but overall we really like it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this tv
on November 18, 2024
Posted by: serenity
[This review was collected as part of a promotion.] Love the quality of this tv, won’t go back to another.
Value
5
Written by a customer while visiting Samsung US