Customer reviews from Samsung US
Samsung - 98" Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
Average customer rating
4.7
(565 Reviews)
Rating breakdown 565 reviews
5 Stars
457
4 Stars
65
3 Stars
20
2 Stars
11
1 Star
12
87%of customers recommend this product.
(
86 out of
99)
Customer Reviews for Samsung - 98" Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
Customer Rating
5
Family Tv and works great.
on December 24, 2024
Posted by: qn65q80cdf
[This review was collected as part of a promotion.] This is my family tv and it works great. Soon i want to move my xbox into the family room to play racing games. Crystal clear and realistic colors. Overall 10/10 recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great TV but unresolvable problem with Tivo
on January 6, 2025
Posted by: Newton
from Boston ma
Great TV but unfortunately we are having ongoing issues connecting our Tivo edge. We have been in contact with both Tivo and Samsung and each blames the other. We can only resolve the problem by unplugging and reconnecting the HDMI cable , restarting the Tivo box or (weirdly) starting Netflix and then repeatedly pressing 'live tv' on the Tivo controller. ( Sometimes works). Very frustrating and I think Samsung could do better to resolve this.
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it Samsung plus that I can also watch progra.
on February 15, 2025
Posted by: Norihouse 4434
from LC ,Louisiana
I bought this set - installed, last summer and I’m so glad I did!
Previous TV monitor was other brand and it only lasted six years.
My daughter recommended Samsung tv and have it and very happy with it.
Previous TV monitor was other brand and it only lasted six years.
My daughter recommended Samsung tv and have it and very happy with it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Good
on February 24, 2025
Posted by: Anonymous
Super tv 📺 👌 👍 good tv 👏 👍 🙂😊😀😊🙂😀😊🙂😊
Written by a customer while visiting Samsung US
Customer Rating
5
Noticeable upgrade from 9 year old QLED
on February 26, 2025
Posted by: sctin
from Larkspur, CO
This TV replaces a QLED Q60 I purchased in 2014. I have always been happy with that TV and it still works so I gave it to my son and replaced it with this new Neo QLED QN90D. The picture is noticeably better, with deeper blacks and brighter colors. I left all picture settings on "AI" due to varied lighting conditions in my great room and it seems to do just fine without the hassle of fiddling around looking for the perfect picture settings. I paired with the Ultra Slim HW-S800D soundbar which I love; Q-Symphony for the win! Up-scaling is also very good. Most of my content source is cable which is 1080P and the 4K upscale is impressive. All in all I'm very happy with my QN90D and highly recommend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Great picture
on February 28, 2025
Posted by: Eddie
Trying to set up streaming, you tube , net Felix , etc. very difficult.
Response from Samsung USBy Samsung Specialist, February 28, 2025
Eddie,
We appreciate you sharing your user experience. To assist in learning the various functions, please know you can download the QN90D TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support > Manuals & Software > TVs & Home Theater. You can search for and select the QN90D TV to download the guides you would like.
The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support > Open e-Manual.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate you sharing your user experience. To assist in learning the various functions, please know you can download the QN90D TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support > Manuals & Software > TVs & Home Theater. You can search for and select the QN90D TV to download the guides you would like.
The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support > Open e-Manual.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
1
piece of junk
on March 20, 2025
Posted by: Notahappycamper
[This review was collected as part of a promotion.] Can’t download from the App Store, quit working after 4 months
Value
1
Response from Samsung USBy Samsung Specialist, March 21, 2025
Notahappycamper,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
1
Bad TV
on March 24, 2025
Posted by: loojk
The TV (QN85QN90DAFXZA) lasted less than two weeks after it was set up. It developed a six inch wide black vertical line on the right hand side of the screen. I contacted Samsung and after much back and forth text messages they agreeded to refund my money. The problem started on February 28th, it is now march 24th and they are going to pick up the old TV on the 27th. They will then issue a refund. We shall see!!!!
Response from Samsung USBy Samsung Specialist, March 24, 2025
loojk,
It’s unfortunate to hear of the issues that have caused you to return your QN90D TV. Your experience is very important to us and will be shared with our product team.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
We hope to regain you as a customer in the future.
~ Samsung Specialist
It’s unfortunate to hear of the issues that have caused you to return your QN90D TV. Your experience is very important to us and will be shared with our product team.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
We hope to regain you as a customer in the future.
~ Samsung Specialist
Written by a customer while visiting Samsung US