Customer reviews from Samsung US
Samsung - 98" Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
Average customer rating
4.7
(784 Reviews)
Rating breakdown 784 reviews
5 Stars
633
4 Stars
94
3 Stars
28
2 Stars
15
1 Star
14
87%of customers recommend this product.
(
89 out of
102)
Customer Reviews for Samsung - 98" Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
Customer Rating
2
All titles
on February 26, 2025
Posted by: Stop
from SC
There's not enough free stuff to watch. Plus I don't like the shows you offer.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Specialist, February 26, 2025
Stop,
Thanks for sharing your thoughts on our free Samsung TV Plus content - we'll be sure to pass this along to our teams.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Thanks for sharing your thoughts on our free Samsung TV Plus content - we'll be sure to pass this along to our teams.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
2
Not Good
on February 26, 2025
Posted by: Judy
from Lockesburg, Ar
This tv replaced 85” Samsung that was about 3 years old and went out.
I have another 85” that’s around 4 years old and it’s starting to do same thing so I’m sure it’s going out.
That’s not a good track record for Samsung so I’ll have to go with another brand when I replace the one that’s going out.
I have another 85” that’s around 4 years old and it’s starting to do same thing so I’m sure it’s going out.
That’s not a good track record for Samsung so I’ll have to go with another brand when I replace the one that’s going out.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy Samsung Specialist, February 27, 2025
Judy,
Thanks for your review. If you're experiencing issues with your 2024 QN90D TV that have caused you to provide this TV with a 2-star rating, please do let us know by reaching Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Thanks for your review. If you're experiencing issues with your 2024 QN90D TV that have caused you to provide this TV with a 2-star rating, please do let us know by reaching Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
Really like the TV, but...
on October 21, 2025
Posted by: 63SplitT
[This review was collected as part of a promotion.] I am really pleased with the picture and sound quality of my QN90D Samsung Neo QLED 4K TV. It is definitely a two person job to hang the tv on a wall mount. The set-up was fairly simple and did not take too long. That said, the remote for this tv is simple horrible. The volume button and directional button are not user friendly. The volume button is very small and somewhat recessed. The directional button requires you to be very specific where you place your finger to use the remote. If you are using a streaming service and you want to forward/reverse the program, good luck. Luckily, I have an old Samsung remote that has raised buttons that I can use on this tv and the old Samsung remote resolves the aforementioned user issues. Again, really happy with the picture quality and sound.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
A great picture so far!
on January 10, 2025
Posted by: Tprhow056
I purchased this TV before Christmas and so far up to this point I have had a good experience with this TV. I was happy I got a good price on this QN90D 85 inch. Based on this and the other features I wanted, I decided to go with this TV. I had been looking at all of the other top brands that also had good pictures. There are a couple of things that could be improved like the operating system and the remote. It’s takes a little time to learn how to navigate and get to the settings. I am not impressed with the remote, it feels cheap for such a quality TV like the QN90D 85 inch. The other top brands have nicer remotes. This TV has a great picture, this is even more so when you fine tune the settings or perform expert settings. You just have to play with the settings until you get the picture you are happy with. But so far, so good up to this point. I will update in a couple of months.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
No more Samsung
on March 5, 2025
Posted by: Movinon
Slow to load apps - remote control needs to be designed better
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
2
Value
2
Response from Samsung USBy Samsung Specialist, March 5, 2025
Movinon,
We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
1
features are ok,
on March 5, 2025
Posted by: none
We purchased a Samsung TV in August 2024:
Model # QN50QN90DAF
Model Code # 0N550QN90DAFXZA
Type # QN50QN90D
We a re now experiencing dark horizontal screen lines. We tried to correct this following various online .recommendations . None have resolved the problem. How do we fix this? are there any warrantees?
Model # QN50QN90DAF
Model Code # 0N550QN90DAFXZA
Type # QN50QN90D
We a re now experiencing dark horizontal screen lines. We tried to correct this following various online .recommendations . None have resolved the problem. How do we fix this? are there any warrantees?
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
2
Response from Samsung USBy Samsung Specialist, March 5, 2025
Hi none,
We appreciate you taking the time to let us know about your experience with your QN90D TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate you taking the time to let us know about your experience with your QN90D TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing TV Great for gaming with plenty of inputs.
on October 24, 2025
Posted by: D3V10U51
[This review was collected as part of a promotion.] Amazing picture. Great gaming TV with high 144hz refresh. It's the only TV I have that can connect all my consoles with 4 hdmi ports. Love the home interface. Easy layout and a great way to see all your apps and TV subscriptions all in one screen. Easy to change inputs to jump into a console game. Also access games right from Samsung game hub. Picture is great for movies or sports from any angle with no bad viewing angles.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung TV
on November 23, 2025
Posted by: medfire5
[This review was collected as part of a promotion.] Love it. Great picture. Works very well with my Samsung surround sound.
Value
5
Written by a customer while visiting Samsung US