Customer reviews from Samsung US
Samsung - 98" Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
Average customer rating
4.7
(732 Reviews)
Rating breakdown 732 reviews
5 Stars
593
4 Stars
84
3 Stars
28
2 Stars
15
1 Star
12
87%of customers recommend this product.
(
88 out of
101)
Customer Reviews for Samsung - 98" Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
Customer Rating
1
features are ok,
on March 5, 2025
Posted by: none
We purchased a Samsung TV in August 2024:
Model # QN50QN90DAF
Model Code # 0N550QN90DAFXZA
Type # QN50QN90D
We a re now experiencing dark horizontal screen lines. We tried to correct this following various online .recommendations . None have resolved the problem. How do we fix this? are there any warrantees?
Model # QN50QN90DAF
Model Code # 0N550QN90DAFXZA
Type # QN50QN90D
We a re now experiencing dark horizontal screen lines. We tried to correct this following various online .recommendations . None have resolved the problem. How do we fix this? are there any warrantees?
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
2
Response from Samsung USBy Samsung Specialist, March 5, 2025
Hi none,
We appreciate you taking the time to let us know about your experience with your QN90D TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate you taking the time to let us know about your experience with your QN90D TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
Really like the TV, but...
on October 21, 2025
Posted by: 63SplitT
[This review was collected as part of a promotion.] I am really pleased with the picture and sound quality of my QN90D Samsung Neo QLED 4K TV. It is definitely a two person job to hang the tv on a wall mount. The set-up was fairly simple and did not take too long. That said, the remote for this tv is simple horrible. The volume button and directional button are not user friendly. The volume button is very small and somewhat recessed. The directional button requires you to be very specific where you place your finger to use the remote. If you are using a streaming service and you want to forward/reverse the program, good luck. Luckily, I have an old Samsung remote that has raised buttons that I can use on this tv and the old Samsung remote resolves the aforementioned user issues. Again, really happy with the picture quality and sound.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent quality.
on November 18, 2024
Posted by: Samsungfan1
[This review was collected as part of a promotion.] This TV has it all. Outstanding picture, easy setup process especially to a surround sound System.
No regrets with this purchase.
No regrets with this purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Family Tv and works great.
on December 24, 2024
Posted by: qn65q80cdf
[This review was collected as part of a promotion.] This is my family tv and it works great. Soon i want to move my xbox into the family room to play racing games. Crystal clear and realistic colors. Overall 10/10 recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great TV but unresolvable problem with Tivo
on January 6, 2025
Posted by: Newton
from Boston ma
Great TV but unfortunately we are having ongoing issues connecting our Tivo edge. We have been in contact with both Tivo and Samsung and each blames the other. We can only resolve the problem by unplugging and reconnecting the HDMI cable , restarting the Tivo box or (weirdly) starting Netflix and then repeatedly pressing 'live tv' on the Tivo controller. ( Sometimes works). Very frustrating and I think Samsung could do better to resolve this.
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it Samsung plus that I can also watch progra.
on February 15, 2025
Posted by: Norihouse 4434
from LC ,Louisiana
I bought this set - installed, last summer and I’m so glad I did!
Previous TV monitor was other brand and it only lasted six years.
My daughter recommended Samsung tv and have it and very happy with it.
Previous TV monitor was other brand and it only lasted six years.
My daughter recommended Samsung tv and have it and very happy with it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Good
on February 24, 2025
Posted by: Anonymous
Super tv 📺 👌 👍 good tv 👏 👍 🙂😊😀😊🙂😀😊🙂😊
Written by a customer while visiting Samsung US
Customer Rating
5
Noticeable upgrade from 9 year old QLED
on February 26, 2025
Posted by: sctin
from Larkspur, CO
This TV replaces a QLED Q60 I purchased in 2014. I have always been happy with that TV and it still works so I gave it to my son and replaced it with this new Neo QLED QN90D. The picture is noticeably better, with deeper blacks and brighter colors. I left all picture settings on "AI" due to varied lighting conditions in my great room and it seems to do just fine without the hassle of fiddling around looking for the perfect picture settings. I paired with the Ultra Slim HW-S800D soundbar which I love; Q-Symphony for the win! Up-scaling is also very good. Most of my content source is cable which is 1080P and the 4K upscale is impressive. All in all I'm very happy with my QN90D and highly recommend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US