Customer reviews from Samsung US
Samsung - 98" Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
Average customer rating
4.7
(744 Reviews)
Rating breakdown 744 reviews
5 Stars
602
4 Stars
86
3 Stars
28
2 Stars
15
1 Star
13
87%of customers recommend this product.
(
88 out of
101)
Customer Reviews for Samsung - 98" Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
Customer Rating
4
Third Samsung TV in house.
on March 5, 2025
Posted by: ChuckN
from NH
This was the third Samsung TV in my house. I also have a 4K QN90A and a 4K S95C. The Qn90D has a great picture, less colorful than the S95C, but better for a bright room. The Tizen OS is great to work with once you get used to it. I have no regrets and highly recommended Samsung TVs.
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Another Samsung
on March 6, 2025
Posted by: Deerhunter
I have always loved Samsung Tv`s, and this one does not disappoint, perfect size for my living room, and will look at another Samsung smart tv when I decide to add one more tv to my office. Thanks Samsung!!!!!
Written by a customer while visiting Samsung US
Customer Rating
5
This tv is geat
on April 22, 2024
Posted by: LeslieD
[This review was collected as part of a promotion.] This tv is so clear the colors are amazing. The size is great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
remote
on October 20, 2024
Posted by: jcd2254
i purchase this unit a week ago, the remote is worst no light on remote when watch tv in dark. the manual good for nothing.
Response from Samsung USBy Samsung Specialist, October 21, 2024
jcd2254,
Thanks for sharing your thoughts regarding the SolarCell Remote - we'll be sure to pass this along to our internal teams.
To assist you in learning the various features, functions, and settings of your TV and remote, you can download the QN90D TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support (top right corner) > Manuals & Software > TVs & Home Theater. From there, you can search for and select the QN90D TV.
The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Thanks for sharing your thoughts regarding the SolarCell Remote - we'll be sure to pass this along to our internal teams.
To assist you in learning the various features, functions, and settings of your TV and remote, you can download the QN90D TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support (top right corner) > Manuals & Software > TVs & Home Theater. From there, you can search for and select the QN90D TV.
The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
I’m very pleased with this television.
on September 21, 2025
Posted by: Saintsational70
[This review was collected as part of a promotion.] My Samsung is where all my movies, games and streaming are enjoyed.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
asamsung sucks
on February 5, 2025
Posted by: don hijoeputa
to complicated to navigate my tv with your stupid remot
Response from Samsung USBy Samsung Advisor, February 6, 2025
Hi don hijoeputa,
Thank you for sharing your opinion on the QN90D TV remote. We understand there can be a learning curve when you get a new TV! This is why we have built a guide built into the TV that teaches you how to use your remote.
You can learn how to use your Samsung Remote by going to Home> (left directional button) Settings> Support> Remote Control Guide.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Thank you for sharing your opinion on the QN90D TV remote. We understand there can be a learning curve when you get a new TV! This is why we have built a guide built into the TV that teaches you how to use your remote.
You can learn how to use your Samsung Remote by going to Home> (left directional button) Settings> Support> Remote Control Guide.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
3
Just adequate
on February 21, 2025
Posted by: Debra
A waste of money, and seriously too complicated to make changes to the view. The picture is not that great, and I cannot see that it's better than HD.
Response from Samsung USBy Samsung Specialist, February 21, 2025
Debra,
We appreciate your thoughts on the picture quality of Samsung’s QN90D TV. If the image you’re seeing isn’t to your liking, there are several picture settings you may want to adjust.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
To assist in learning the various functions, please know you can download the QN90D TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support > Manuals & Software > TVs & Home Theater. You can search for and select the QN90D TV to download the guides you would like.
The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support > Open e-Manual.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate your thoughts on the picture quality of Samsung’s QN90D TV. If the image you’re seeing isn’t to your liking, there are several picture settings you may want to adjust.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
To assist in learning the various functions, please know you can download the QN90D TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support > Manuals & Software > TVs & Home Theater. You can search for and select the QN90D TV to download the guides you would like.
The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support > Open e-Manual.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Great purchase!!
on February 20, 2025
Posted by: Ice cream
from Chicago, IL
After purchasing this television and setting it up, I'm really happy I did. Great picture with many options. The on board speakers in the TV has quality sound. Features many input adapters and wifi options. Great for watching sports and video games options.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US