Customer reviews from Samsung US
Samsung - 98" Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
Average customer rating
4.7
(733 Reviews)
Rating breakdown 733 reviews
5 Stars
593
4 Stars
85
3 Stars
28
2 Stars
15
1 Star
12
87%of customers recommend this product.
(
88 out of
101)
Customer Reviews for Samsung - 98" Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
Customer Rating
4
Great picture
on March 29, 2024
Posted by: D584
from IL
so far its a great tv but you cant add samsung care at time of purchase and they dont allow you to add after. Hope samsung allows pre order customers to add later.
Features
5
Performance
5
Design
4
Value
4
Response from Samsung USBy Samsung Specialist, March 29, 2024
Hi D584,
Thank you for sharing your review of Samsung's QN90D and your online ordering experience. While Samsung Care can be purchased post-order, we've escalated your case and a representative will be in touch to ensure you're able to add this onto your new TV.
Should you ever need to add post-purchase Care onto a future Samsung TV, please know you can both check eligibility and add protection here: https://scplus.samsungsupport.com/#/start
If there’s anything we can ever help with such as optimizing settings, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, & Warranty Info
• Product Registration: For easy access to support, promos and offers, and more
~ Samsung Specialist
Thank you for sharing your review of Samsung's QN90D and your online ordering experience. While Samsung Care can be purchased post-order, we've escalated your case and a representative will be in touch to ensure you're able to add this onto your new TV.
Should you ever need to add post-purchase Care onto a future Samsung TV, please know you can both check eligibility and add protection here: https://scplus.samsungsupport.com/#/start
If there’s anything we can ever help with such as optimizing settings, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, & Warranty Info
• Product Registration: For easy access to support, promos and offers, and more
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
1
Research before buying.
on July 19, 2025
Posted by: CobraRG
from Phoenix, Arizona
Did not realize for as advanced and expensive as this TV is it doesn't support Dolby Vision. Also there's a delay in audio in every aspect, movies, gaming, etc. Real annoying when there wasn't any issues with my Samsung Q7 this TV replaced. No, I would not recommend this product.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
5
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Love it!!
on May 31, 2024
Posted by: Loveit
[This review was collected as part of a promotion.] Truly happy with my purchase. Great price. Great quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Mostly Great Tv
on June 29, 2024
Posted by: darkblade
[This review was collected as part of a promotion.] Overall its a pretty good tv. My only complaint is the UI is a little bit confusing.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Satisfied customer
on July 2, 2024
Posted by: AlphaShopper
[This review was collected as part of a promotion.] I wanted a 75” TV that was close in quality to my previous LG OLED EVO
This is the best match and on a better price.
The TV is fast and quality is very nice
The only downside is that the volume is at times off and I need to constantly adjust but I am jot sure if it the poor quality of what I was watching on Netflix or the TV itself
I like the thin design, but I am definitely happy I paid for installation because is so heavy
This is the best match and on a better price.
The TV is fast and quality is very nice
The only downside is that the volume is at times off and I need to constantly adjust but I am jot sure if it the poor quality of what I was watching on Netflix or the TV itself
I like the thin design, but I am definitely happy I paid for installation because is so heavy
Value
5
Response from Samsung USBy Samsung Specialist, July 2, 2024
AlphaShopper,
We appreciate your review of Samsung’s QN90D TV. So we can better understand the sound issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate your review of Samsung’s QN90D TV. So we can better understand the sound issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
The best tv I've ever owned!
on July 25, 2024
Posted by: Johnny
[This review was collected as part of a promotion.] The quality of the TV is amazing! It's easy to customize to your liking and easy to navigate. The video quality is absolutely amazing! I especially love the glare resistance it has. I can now have my windows open in the house and not have the glare that everyone hates. I would recommend everyone to buy this!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Compatibility
on August 29, 2024
Posted by: Amilifestyle
Awesome brightness, compatibility with pal African signal
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome features at a great price!
on September 17, 2024
Posted by: Awesomeness
[This review was collected as part of a promotion.] I use my tb for gaming and it has yet to disappoint! The gameplay on this television is the best I've seen. A+++
Value
5
Written by a customer while visiting Samsung US