Customer reviews from Samsung US
Samsung - 98" Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
Average customer rating
4.7
(466 Reviews)
Rating breakdown 466 reviews
5 Stars
377
4 Stars
51
3 Stars
17
2 Stars
10
1 Star
11
88%of customers recommend this product.
(
86 out of
98)
Customer Reviews for Samsung - 98" Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
Customer Rating
4
No manual Blahs
on February 20, 2025
Posted by: Old School
Love the TV hate the fact there was no manual to figure out how it works!
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Big Screen Samsung
on February 20, 2025
Posted by: Gilk21
from Chicago, IL.
I purchased this tv in December 2024 and so far it has been a great addition to my home. This large 85" tv was perfect for my living room space. It makes watching all the sporting events like basketball 🏀 and football 🏈 just that much more exciting! The picture is very clear with great color and the sound is good. I would buy again.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Very clear picture
on February 20, 2025
Posted by: Espi
from Texas
I'm somewhat satisfied with the TV. The only thing I'm kind of disappointed is that there is a delay when changing channels or going from DVR to live TV, and sometimes the voice does not coincide with character lips. Not sure if it's our satellite system or the TV.
I would recommend this to a friend!
Features
5
Performance
3
Design
4
Value
4
Response from Samsung USBy Samsung Specialist, February 20, 2025
Espi,
We appreciate your feedback on the lip sync issues you’re experiencing with your TV. This could possibly be a source issue, but if you’re hearing an audio delay across all sources/channels and you have a receiver, soundbar, or other speakers connected to your TV, you can access the Audio Delay settings to increase the audio delay. Go to: Menu > Settings > All Settings > Sound > Expert Settings > Digital Output Audio Delay
Our TVs have an audio Pass-Through feature, which allows the audio signal to be sent out unprocessed to an external soundbar or receiver connected to the TV. The external device then processes the audio, thereby eliminating the added step of processing by the TV, which adds delay.
On your TV, go to: Menu > Settings > All Settings > Sound > Expert Settings > Digital Audio Output Format > Pass-Through
Please also be sure you’re running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Menu > Settings > Support > Software Update.
If you’ve tried these steps and your issue persists, please contact us for troubleshooting and a Support agent will gladly assist. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
We appreciate your feedback on the lip sync issues you’re experiencing with your TV. This could possibly be a source issue, but if you’re hearing an audio delay across all sources/channels and you have a receiver, soundbar, or other speakers connected to your TV, you can access the Audio Delay settings to increase the audio delay. Go to: Menu > Settings > All Settings > Sound > Expert Settings > Digital Output Audio Delay
Our TVs have an audio Pass-Through feature, which allows the audio signal to be sent out unprocessed to an external soundbar or receiver connected to the TV. The external device then processes the audio, thereby eliminating the added step of processing by the TV, which adds delay.
On your TV, go to: Menu > Settings > All Settings > Sound > Expert Settings > Digital Audio Output Format > Pass-Through
Please also be sure you’re running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Menu > Settings > Support > Software Update.
If you’ve tried these steps and your issue persists, please contact us for troubleshooting and a Support agent will gladly assist. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Payment of bills and purchase of services through
on March 11, 2025
Posted by: Luv2shop
Amazing it's quite difficult sometimes to pay with my Samsung pay pass but it's easier for me now I feel free and better
Written by a customer while visiting Samsung US
Customer Rating
5
I have not been able to use this product yet
on March 21, 2025
Posted by: Skippy70
[This review was collected as part of a promotion.] Unfortunately I have not been able to use the tv yet due to illnesses but I’m looking forward to asap.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on April 18, 2025
Posted by: Artur1982
[This review was collected as part of a promotion.] I bought this TV 1 year ago and the quality is beyond my expectations.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Initial impression = wow!
on April 3, 2024
Posted by: daciresi
from Louisville
[This review was collected as part of a promotion.] I've only had this TV for a few days, but so far I am just blown away by the picture on it. I haven't even tweaked any settings yet, other than to turn on some of the "intelligent" options. The color saturation and clarity are fantastic. Unboxing and assembling the stand was simple (once I deciphered the silly arrows on the assembly instructions, which are just photos). Set up was straightforward using my phone and took less than 10 minutes. I just plugged in my set top cable box (AT&T U-verse) and the TV recognized it right away and added it to the home screen during the setup process. We are using this TV in a bedroom, so 43" was a perfect size to sit atop a chest of drawers, and it's incredibly thin. The TV looks great in both bright and dark settings. We're just using the built-in TV speakers for now, and I'm so impressed by the sound quality that I may not end up adding a sound bar or external speaker. I've had several Samsung TVs over the years, but this one is my favorite yet -- by far.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Beautifully stunning!
on April 3, 2024
Posted by: Steve1937
from Wernersville
[This review was collected as part of a promotion.] Wow, I’m blown away after using this Samsung 43” Class QN90D Neo QLED 4K Smart TV. It’s easy to navigate and lighting quick to switch between applications.
The Dolby Atmos and Object Tracking Sound
Lite bring sounds to life and you actually feel like you’re in a movie theater. Incredible!
Lite bring sounds to life and you actually feel like you’re in a movie theater. Incredible!
I love the 4K upscaling. It makes the picture look so much better. But wait, it also has the auto remastering! I love how the brightness auto adjusts based on the lighting in the room.
I can’t speak enough about how nice this tv is for the gamer and the movie watch. If you want to up your game, get yours today!
I would recommend this to a friend!
Response from The InsidersBy Samsung Specialist, April 4, 2024
Hi Steve1937,
Thanks for your review! It’s great to hear Auto HDR Remastering has elevated your experience with our best color and contrast with your new QN90D Neo QLED 4K. By using AI-based algorithms, this new feature helps to create brighter highlights and details for an even better viewing experience.
If there’s anything we can ever help with such as optimizing settings, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, & Warranty Info
• Product Registration: For easy access to support, promos and offers, and more
~ Samsung Specialist
Thanks for your review! It’s great to hear Auto HDR Remastering has elevated your experience with our best color and contrast with your new QN90D Neo QLED 4K. By using AI-based algorithms, this new feature helps to create brighter highlights and details for an even better viewing experience.
If there’s anything we can ever help with such as optimizing settings, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, & Warranty Info
• Product Registration: For easy access to support, promos and offers, and more
~ Samsung Specialist
Written by a customer while visiting The Insiders