Customer reviews from Samsung US
Samsung - 98" Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
Average customer rating
4.7
(569 Reviews)
Rating breakdown 569 reviews
5 Stars
460
4 Stars
65
3 Stars
21
2 Stars
11
1 Star
12
87%of customers recommend this product.
(
86 out of
99)
Customer Reviews for Samsung - 98" Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
Customer Rating
5
Movie magic
on October 7, 2024
Posted by: Jim145
[This review was collected as part of a promotion.] Ive always wanted a big bright TV with pristine colors and this package gives me the satisfaction I've always wanted to see not just in movies but in sports and overall TV watching. Samsung brings out the best in picture quality and viewing cravings.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Parents Are Very Happy With This Great TV
on November 19, 2024
Posted by: Marvin303
[This review was collected as part of a promotion.] Well this TV was for my parents they just moved to a new house so they want everything new so why not huh they was trying to get a cristal model but I found this great TV in an irresistible deal ... and they love it .. they have a 60' TV in the room but they watch TV together at the living room ( is where this TV are) and is super cute look at them same couch watching their favorite Movies they so happy for this TV and I'm happy if they are so thank you samsung for this unforgettable moments , so if anyone at here are not sure if buy this TV I will say you will love it and you will not regret it I give 5 stars to this TV quality and price very recommend
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
4k smart TV
on December 14, 2024
Posted by: Heroic
This is very nice tv it doesn't disappoint me. I had it for about month. At first i had my eye on the S90D Oled then knowing it's too dim has a risk of getting burn in leaving static images on the screen for to long. I decided to try the Neo Qled the picture clarity, graphics, brightness are true to life.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Not happy
on February 20, 2025
Posted by: Ninz
I bought this a month ago and I’m still wishing I had a physical user manual instead of a website to figure out how to set up and use!! I’m pretty sure I paid enough to get one!!
Response from Samsung USBy Samsung Specialist, February 20, 2025
Hi Ninz,
We appreciate you sharing your user experience. To assist in learning the various functions, please know you can download the QN90D TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support > Manuals & Software > TVs & Home Theater. You can search for and select the QN90D TV to download the guides you would like.
The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support > Open e-Manual.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate you sharing your user experience. To assist in learning the various functions, please know you can download the QN90D TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support > Manuals & Software > TVs & Home Theater. You can search for and select the QN90D TV to download the guides you would like.
The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support > Open e-Manual.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome TV
on March 6, 2025
Posted by: Philip
from Asheboro, NC
Like a huge computer. The picture is clearer than anything I have ever watched. Too many neat features to list. When bundled with 11.1 soundbar is just like being in a theater!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
The price tag doesn't match the quality promises
on March 20, 2025
Posted by: Yelasri
[This review was collected as part of a promotion.] I was suspecious about purchasing the TV in first place, due to the discount provided, and I was like wow, this is a great deal, so I did, unfortunately, the quality isn't as shown on the advertisment or the description. Samsung should do better and provide reality demos about the TV, not to keep the customer clueless and not aware that the TV won't even match QN85. that was an unfortunate purchase for me.
Value
1
Response from Samsung USBy Samsung Specialist, March 20, 2025
Yelasri,
We appreciate your review of Samsung’s QN90D TV. So we can better understand the issues you’re experiencing and provide you with assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate your review of Samsung’s QN90D TV. So we can better understand the issues you’re experiencing and provide you with assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
1
Audio issues
on April 20, 2025
Posted by: Bob123
[This review was collected as part of a promotion.] I also bought an S90D at the same time as my QN90D, and they both have an irritating problem with the audio volume jumping up for no apparent reason. I have tried every combination of settings, including disabling the microphone, and they both still do the same thing. I have both TVs for sale and will never buy a Samsung TV again.
Value
1
Response from Samsung USBy Samsung Specialist, April 21, 2025
Bob123,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
1
Holographic nightmare
on December 31, 2024
Posted by: Camel4you
from Los Angeles
I bought it for Christmas and it’s a complete disaster picks up every single light in my house and turns it into a hologram, waiting to get a new one hopefully it is defective
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Specialist, December 31, 2024
Hi,
Thank you for your review of the QN90D Neo QLED TV and for sharing your feedback regarding screen glare. Please know that your TV is engineered with Anti-Glare Technology designed to minimize ambient light reflections. We understand that light conditions of each room environment are different. For optimal glare control, we recommend repositioning the TV to minimize incident light falling on the screen or consulting a professional installer.
Should you ever have questions or need help, Samsung is here for you. Just give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Thank you for your review of the QN90D Neo QLED TV and for sharing your feedback regarding screen glare. Please know that your TV is engineered with Anti-Glare Technology designed to minimize ambient light reflections. We understand that light conditions of each room environment are different. For optimal glare control, we recommend repositioning the TV to minimize incident light falling on the screen or consulting a professional installer.
Should you ever have questions or need help, Samsung is here for you. Just give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US