Customer reviews from Samsung US
Samsung - 65 Class QN800D Series Neo QLED 8K Mini LED Smart Tizen TV (2024)
Average customer rating
4.8
(265 Reviews)
Rating breakdown 265 reviews
5 Stars
233
4 Stars
18
3 Stars
7
2 Stars
3
1 Star
4
76%of customers recommend this product.
(
13 out of
17)
Customer Reviews for Samsung - 65 Class QN800D Series Neo QLED 8K Mini LED Smart Tizen TV (2024)
Customer Rating
5
Awesome Picture
on July 5, 2025
Posted by: Watcher
[This review was collected as part of a promotion.] This TV is so awesome, super smart and works with all my other deices. The 8K is crystal clear and no need for surround sound.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It is an ok TV
on July 5, 2025
Posted by: Black8K
[This review was collected as part of a promotion.] The antiglare feature works perfectly. I love being able to connect my earbuds while my wife can still enjoy the TV speakers. The resolution is bright and colorful, though not as sharp as I expected.
Value
3
Response from Samsung USBy Samsung Specialist, July 7, 2025
Hi,
We appreciate your thoughts on the picture quality of Samsung’s QN800D TV. If the image you’re seeing isn’t to your liking, there are several picture settings you may want to adjust.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate your thoughts on the picture quality of Samsung’s QN800D TV. If the image you’re seeing isn’t to your liking, there are several picture settings you may want to adjust.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Neo qled big boy
on June 26, 2025
Posted by: Bigbank117
[This review was collected as part of a promotion.] This tv is great for living room appeal great viewing angles very bright nice color
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Its great
on June 25, 2025
Posted by: 2123gian
[This review was collected as part of a promotion.] Its perfecto the resolution y the best tv ever yep
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great TV with Minor Issues
on June 9, 2025
Posted by: Family
[This review was collected as part of a promotion.] We love our Samsung 8K 85" TV. We use it daily. We watch News, Movies and all shows via streaming. We use Internet only for all shows.
I would give this TV a 5, except we do have issues with Hub disconnecting from our Internet when we use it directly through wifi 6 and upgrade to wifi 7 as well. Once we hardlined the Hub to one of our WiFi pods it has gotten better, but can still studder every so often.
I would give this TV a 5, except we do have issues with Hub disconnecting from our Internet when we use it directly through wifi 6 and upgrade to wifi 7 as well. Once we hardlined the Hub to one of our WiFi pods it has gotten better, but can still studder every so often.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
My Samsung TV has a long shadow line 1/3 in .
on June 5, 2025
Posted by: UnhappySamsungowner
[This review was collected as part of a promotion.] My Samsung TV is less than a year old & already replaced once & it has a long shadow line 1/3 in from the side & 3/4 down. Samsung won’t do anything about it. They said it was out of warranty… It was a couple of days passed warranty..
Value
1
Response from Samsung USBy Samsung Specialist, June 5, 2025
Hello,
Thank you for sharing your experience with your TV not displaying properly. You may want to try the following troubleshooting steps:
1. If any external devices are connected, check all input cable connections
2. If the issue persists, define exactly what is wrong with the display. For example, mosaics and blocks, multiple lines or white dots, fixed horizontal, or vertical lines.
3. Try changing channels using the remote control. Is the issue the same on all channels?
4. Press the Home button (looks like a house), select Connected Devices, and choose another input source. Is the issue the same on all sources?
5. If the same problem persists, run a diagnostic test. (Home > Menu > Settings > Support > Device Care > Self Diagnosis > Picture Test)
6. If the problem disappears during the test, check your TV signal (Home > Menu > Settings > Support > Device Care > Self Diagnosis > Signal Information) to check the signal strength. Signal strength must be more than 20 dB (more than 4 bars on the icon) for stable signal reception
Should your issue persist, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Thank you for sharing your experience with your TV not displaying properly. You may want to try the following troubleshooting steps:
1. If any external devices are connected, check all input cable connections
2. If the issue persists, define exactly what is wrong with the display. For example, mosaics and blocks, multiple lines or white dots, fixed horizontal, or vertical lines.
3. Try changing channels using the remote control. Is the issue the same on all channels?
4. Press the Home button (looks like a house), select Connected Devices, and choose another input source. Is the issue the same on all sources?
5. If the same problem persists, run a diagnostic test. (Home > Menu > Settings > Support > Device Care > Self Diagnosis > Picture Test)
6. If the problem disappears during the test, check your TV signal (Home > Menu > Settings > Support > Device Care > Self Diagnosis > Signal Information) to check the signal strength. Signal strength must be more than 20 dB (more than 4 bars on the icon) for stable signal reception
Should your issue persist, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
A Great TV
on June 2, 2025
Posted by: TVeightyfive
[This review was collected as part of a promotion.] I pretty much use my TV for everything. Streaming youtube videos, movies, TV and video games. Oh I also use my to look at some photos of me and my daughter. This TV has great picture quality, size is great and the refresh rate. The picture is identical if not better than real life lol. This TV has everything you need on every level.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is amazing tv
on June 2, 2025
Posted by: M1loveYESHUA
[This review was collected as part of a promotion.] I use it for movies and music and hop and church songs
Value
5
Written by a customer while visiting Samsung US