Customer reviews from Samsung US
Samsung - 65 Class QN800D Series Neo QLED 8K Mini LED Smart Tizen TV (2024)
Average customer rating
4.8
(265 Reviews)
Rating breakdown 265 reviews
5 Stars
233
4 Stars
18
3 Stars
7
2 Stars
3
1 Star
4
76%of customers recommend this product.
(
13 out of
17)
Customer Reviews for Samsung - 65 Class QN800D Series Neo QLED 8K Mini LED Smart Tizen TV (2024)
Customer Rating
5
Great TV picture is great
on August 1, 2025
Posted by: samsung
[This review was collected as part of a promotion.] I use it for steaming and general TV. Does a great Job.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best TV. Ever!
on September 20, 2024
Posted by: Lisstastic75
[This review was collected as part of a promotion.] So this Television is one of, more likely, the best TV. I've owned. Clear screen, easy to access apps. My mom just turned 80 and watched my grandkids(her great grandkids at my house and even she could work the television. That's saying another since I had to teach her how to use a VCR back in the day. 🤣🤣
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best display I have ever seen
on April 16, 2024
Posted by: Cheppu
[This review was collected as part of a promotion.] If you want to experience a best display try samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
GOOD BUY with a great picture
on April 22, 2024
Posted by: MrLeoTV
[This review was collected as part of a promotion.] Sharp picture, I can see faces with craters in movies. The sound bring you into the action movies while eating popcorn. You can see the picture from any angle.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing clarity
on September 18, 2024
Posted by: Elvemage
[This review was collected as part of a promotion.] Gaming, movies, television and shows. Love watching and playing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this tv
on October 4, 2024
Posted by: Jayr697
[This review was collected as part of a promotion.] The Samsung QN800D is a total game changer! The 8K resolution is jaw-dropping—colors are vibrant, blacks are deep, and HDR makes everything look incredible. Watching movies or gaming on this thing is a feast for the eyes.
Design-wise, it’s super sleek and modern, fitting perfectly in any space. The Smart Hub is easy to navigate, giving you quick access to all your favorite streaming services.
The built-in sound is solid, but for a real audio boost, pairing it with a soundbar is a great idea. Gamers will love the low input lag and HDMI 2.1 support, making it perfect for high-paced action.
Overall, the QN800D is an amazing TV that brings cinema-quality vibes to your living room. Highly recommended!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
My Samsung TV has a long shadow line 1/3 in .
on June 5, 2025
Posted by: UnhappySamsungowner
[This review was collected as part of a promotion.] My Samsung TV is less than a year old & already replaced once & it has a long shadow line 1/3 in from the side & 3/4 down. Samsung won’t do anything about it. They said it was out of warranty… It was a couple of days passed warranty..
Value
1
Response from Samsung USBy Samsung Specialist, June 5, 2025
Hello,
Thank you for sharing your experience with your TV not displaying properly. You may want to try the following troubleshooting steps:
1. If any external devices are connected, check all input cable connections
2. If the issue persists, define exactly what is wrong with the display. For example, mosaics and blocks, multiple lines or white dots, fixed horizontal, or vertical lines.
3. Try changing channels using the remote control. Is the issue the same on all channels?
4. Press the Home button (looks like a house), select Connected Devices, and choose another input source. Is the issue the same on all sources?
5. If the same problem persists, run a diagnostic test. (Home > Menu > Settings > Support > Device Care > Self Diagnosis > Picture Test)
6. If the problem disappears during the test, check your TV signal (Home > Menu > Settings > Support > Device Care > Self Diagnosis > Signal Information) to check the signal strength. Signal strength must be more than 20 dB (more than 4 bars on the icon) for stable signal reception
Should your issue persist, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Thank you for sharing your experience with your TV not displaying properly. You may want to try the following troubleshooting steps:
1. If any external devices are connected, check all input cable connections
2. If the issue persists, define exactly what is wrong with the display. For example, mosaics and blocks, multiple lines or white dots, fixed horizontal, or vertical lines.
3. Try changing channels using the remote control. Is the issue the same on all channels?
4. Press the Home button (looks like a house), select Connected Devices, and choose another input source. Is the issue the same on all sources?
5. If the same problem persists, run a diagnostic test. (Home > Menu > Settings > Support > Device Care > Self Diagnosis > Picture Test)
6. If the problem disappears during the test, check your TV signal (Home > Menu > Settings > Support > Device Care > Self Diagnosis > Signal Information) to check the signal strength. Signal strength must be more than 20 dB (more than 4 bars on the icon) for stable signal reception
Should your issue persist, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
High resolution TV
on September 16, 2024
Posted by: tonyayna
[This review was collected as part of a promotion.] I really like to have that so crystal clear ex excellent technology when you watching you see it like a real life Clearview I saw one of my friends bought that that’s why I like it. I wish I have one of those lotta compliment. I heard about it well buys it really happy to have it, that’s my wish
Value
5
Written by a customer while visiting Samsung US