Customer reviews from Samsung US
Samsung - 65 Class QN800D Series Neo QLED 8K Mini LED Smart Tizen TV (2024)
Average customer rating
4.8
(265 Reviews)
Rating breakdown 265 reviews
5 Stars
233
4 Stars
18
3 Stars
7
2 Stars
3
1 Star
4
76%of customers recommend this product.
(
13 out of
17)
Customer Reviews for Samsung - 65 Class QN800D Series Neo QLED 8K Mini LED Smart Tizen TV (2024)
Customer Rating
5
Samsung 8k 65”
on March 20, 2025
Posted by: arnie56
[This review was collected as part of a promotion.] My favorite TV, yet! Loving everything about it, including Alexa support and the solar remote!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It has great features and is very easy to use
on March 20, 2025
Posted by: Pacheco420
[This review was collected as part of a promotion.] I love this tv , I wake up every morning,it on and watch what I want
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a beautiful pizza. It's very clea
on March 20, 2025
Posted by: Jeffrey
[This review was collected as part of a promotion.] I love this t, v, especially when I'm exploring the internet. It's right on time. It's fast as a computer. It's got the picture of like clear as a TV. Can ever be beautiful vivid colors. I love it The price was good The camera's good, everything about is greatd
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Life Changing Decision
on March 19, 2025
Posted by: MillenialGandalf
[This review was collected as part of a promotion.] This is by far the best TV I have ever owned. It's esthetically beautiful. I was nervous watching the install guys as I had a TV broken once before, but luckily no issue here. It was up and installed in min and my first destination was YouTube 8k landscapes. I was blown away at the colors, the brightest of brights and darkest of darks. It even upscales my 1080 broadcast and my 4k netflix, Amazon and Apple + all look incredible. I review one item a year and this is the one. Buy it for yourself, get a view of the world in the best looking imagery. You will almost think you are there. Samsung knocked the ball out of the park as far as I'm concerned.
Best Wishes, your local #eldermillenial
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Overall great tv
on March 17, 2025
Posted by: Ghosthaze
[This review was collected as part of a promotion.] The QN800D Samsung Neo QLED 8K TV delivers an exceptional viewing experience with stunning picture quality and advanced features. The 8K resolution provides incredible detail and clarity, making images appear lifelike and immersive, even when upscaling lower-resolution content. The Neo QLED technology enhances contrast and brightness, offering deep blacks and vibrant colors that stand out in both dark and bright rooms.
The design is sleek and modern, with an ultra-thin profile and nearly invisible bezels that make the screen feel expansive. The Infinity One Design gives it a premium look that fits seamlessly into any living space. The One Connect Box helps reduce cable clutter, keeping the setup clean and organized.
Motion handling is smooth and responsive, ideal for fast-paced movies, sports, and gaming. The TV supports advanced gaming features like low input lag and high refresh rates, providing an excellent experience for gamers. The built-in speakers deliver clear and powerful sound, enhanced by Dolby Atmos support, though it pairs well with a sound system for an even more immersive audio experience.
Smart features are intuitive and responsive, with quick access to popular apps and services. Voice assistants and smart home integration add convenience. Overall, the QN800D Neo QLED 8K TV offers cutting-edge performance, breathtaking visuals, and a refined design, making it a standout choice for high-end home entertainment.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Display Issue
on March 9, 2025
Posted by: Niaz
I bought this tv for less than 15 days and observed display problem twice. I have attached a picture and a video for the issue. The picture quality is also not good, changed different settings still see the blurry image. Noise reduction is not up to the mark for non-4k tv shows.
Response from Samsung USBy Samsung Specialist, March 10, 2025
Niaz,
We appreciate you taking the time to let us know about your experience with your QN800D TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
We appreciate you taking the time to let us know about your experience with your QN800D TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
1
Sent it back
on March 5, 2025
Posted by: Samsung Liker
My old 4K Samsung QLED from 2018 is better, so I sent back the 8K.. The upscaling is weak, and the 4K playback is not as good as my old 4k set.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy Samsung Specialist, March 5, 2025
It’s unfortunate to hear of the issues that have caused you to return your TV. Your experience is very important to us and will be shared with our product team.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
We hope to regain you as a customer in the future.
~ Samsung Specialist
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
We hope to regain you as a customer in the future.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
3
Tv is great! But few things that could be annoying
on February 23, 2025
Posted by: Aarun
from Raleigh NC
Pros:
- No reflection from sun light from windows or indoor lights
- great clarity when streaming movies
- no need to worry about running out of batteries for remote.
- No reflection from sun light from windows or indoor lights
- great clarity when streaming movies
- no need to worry about running out of batteries for remote.
Cons
- Wall mounting is tricky. Can't keep the TV box attached to back of TV when mounted to wall.
- selecting channel number from remote is not convenient
- OS/software is not top notch for the price.
- Wall mounting is tricky. Can't keep the TV box attached to back of TV when mounted to wall.
- selecting channel number from remote is not convenient
- OS/software is not top notch for the price.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
3
Response from Samsung USBy Samsung Specialist, February 24, 2025
Aarun,
Thank you for sharing your experience with Samsung's QN800D TV. If there is anything we can do to help improve your experience, please reach out to Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
Thank you for sharing your experience with Samsung's QN800D TV. If there is anything we can do to help improve your experience, please reach out to Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
Written by a customer while visiting Samsung US