Customer reviews from Samsung US
Samsung - 75 Class QN800D Series Neo QLED 8K Mini LED Smart Tizen TV (2024)
Average customer rating
4.8
(265 Reviews)
Rating breakdown 265 reviews
5 Stars
233
4 Stars
18
3 Stars
7
2 Stars
3
1 Star
4
76%of customers recommend this product.
(
13 out of
17)
Customer Reviews for Samsung - 75 Class QN800D Series Neo QLED 8K Mini LED Smart Tizen TV (2024)
Customer Rating
5
Move time every night!
on March 27, 2024
Posted by: Kennedy07
from Smyrna
[This review was collected as part of a promotion.] This TV is amazing and sure to impress the most discerning viewer. The screen colors are punchy and bright, making watching regular TV a treat. The screen quality is vivid when watching sports or playing games, and it looks like you're there in the action.
Unboxing:
When this TV set arrived at my door, it was super heavy. Please make sure to have someone help you carry the box. The base and stand are where all the weight is stored in the box, and you can feel it. Upon removal, make sure to locate your screws and quick guide. Installation was seamless and effortless. The only tricky part was determining where to set up this beautiful piece of hardware. It's a sleek design and demands your attention.
When this TV set arrived at my door, it was super heavy. Please make sure to have someone help you carry the box. The base and stand are where all the weight is stored in the box, and you can feel it. Upon removal, make sure to locate your screws and quick guide. Installation was seamless and effortless. The only tricky part was determining where to set up this beautiful piece of hardware. It's a sleek design and demands your attention.
Setup:
I was fortunate enough to have a Samsung phone and was able to breeze through the setup process with smart things. It was a quick and easy process, and it took less than five minutes for me to make it to the main Home Screen. There is an option to calibrate the color with smart calibration using your cell phone, and I was able to enhance the picture quality. I could also download and sign into all my apps to watch programming I enjoy, from sports to movies.
I was fortunate enough to have a Samsung phone and was able to breeze through the setup process with smart things. It was a quick and easy process, and it took less than five minutes for me to make it to the main Home Screen. There is an option to calibrate the color with smart calibration using your cell phone, and I was able to enhance the picture quality. I could also download and sign into all my apps to watch programming I enjoy, from sports to movies.
Standout Feature:
I like the ability to download different pieces of art and display them on the TV in ambient mode. With its sleek design and picture quality, it brings a room to life.
I like the ability to download different pieces of art and display them on the TV in ambient mode. With its sleek design and picture quality, it brings a room to life.
Final thoughts:
I'm thrilled to have this TV in my home. It has exceptional picture quality, ambient features, apps, and smart things integration, and overall, it's just a sleek-looking television. This is a major upgrade to any home entertainment system and will offer a great experience with user-friendly menus and setup.
I'm thrilled to have this TV in my home. It has exceptional picture quality, ambient features, apps, and smart things integration, and overall, it's just a sleek-looking television. This is a major upgrade to any home entertainment system and will offer a great experience with user-friendly menus and setup.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
65" Neo QLED
on April 4, 2024
Posted by: Mrnick0
from Plymouth
[This review was collected as part of a promotion.] Design: Nothing special or out of the ordinary. The stand being in the middle (instead of two legs) cause the TV to be not-level for me. Real depth and AI motion enhancer pro: excellent for gaming, general viewing, and upscaling older content. However, I’m not a huge fan of the ultra-smoothing look for movies and TV shows. Tracking sound pro: the sound is great—I use an external soundbar system and the sound is going to the right speakers at the right time. Great picture. Pros: Very bright. Videos and movies are very smooth, almost too smooth looking. There is not a lot of 8K content out right now, but what I watched on YouTube and Vimeo looked excellent. Also, games and movies (4K UHD discs) looked great on the PS5. Remote is nice and light, ergonomic—I recommend watching the tutorial (in settings) for the remote because there are a lot of shortcuts. Sound is adequate but I always use a soundbar or an external speaker system anyway. Cons: Somehow my TV is not level. I’m not looking forward to taking apart the stand and re-doing it, but maybe this was my fault, and this would not be an issue if I wall mounted the TV. The microphone came turned off, so I could not use the voice feature… it took me forever to find the microphone switch on the TV (it’s a tiny switch on the bottom right if you’re facing the TV) The TV is heavy, especially with the 3-piece metal stand and the external port hub. I just expected new TVs to be much lighter than the flat screen TVs 5+ years ago. Overall, excellent TV and none of the cons I mentioned really bother me. In my opinion, I would recommend going bigger, like 85” or greater for an 8K TV, so you can really notice the details.
I would recommend this to a friend!
Response from The InsidersBy Samsung Specialist, April 5, 2024
Mrnick0,
Thank you for your review and sharing your experience with Samsung's QN800D TV.
While your TV’s stand was solidly designed and extensively tested for stability, but there are a few things we’d like you to check:
1. Make sure the stand is correctly installed (all screws aligning, snug in place, etc.).
2. If you need more instruction, refer to the Quick Setup Guide for more help: https://downloadcenter.samsung.com/content/EM/202402/20240204035340001/BN68-18069A-01_IG_Y23%20QN700C%20800C%20900C%20Y24%20QN800D%2055-65inch_ZA_Eng_240111.0.pdf
3. Inspect the stand for any cracks, damage, or missing hardware.
If your stand is correctly installed and it still seems crooked, please reach Samsung Support and an agent will be happy to help. You can call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Thank you for your review and sharing your experience with Samsung's QN800D TV.
While your TV’s stand was solidly designed and extensively tested for stability, but there are a few things we’d like you to check:
1. Make sure the stand is correctly installed (all screws aligning, snug in place, etc.).
2. If you need more instruction, refer to the Quick Setup Guide for more help: https://downloadcenter.samsung.com/content/EM/202402/20240204035340001/BN68-18069A-01_IG_Y23%20QN700C%20800C%20900C%20Y24%20QN800D%2055-65inch_ZA_Eng_240111.0.pdf
3. Inspect the stand for any cracks, damage, or missing hardware.
If your stand is correctly installed and it still seems crooked, please reach Samsung Support and an agent will be happy to help. You can call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting The Insiders
Customer Rating
5
Amazing Do It All TV
on April 16, 2024
Posted by: brock06
from Smyrna
[This review was collected as part of a promotion.] This is a major upgrade to any home entertainment system and offers a great experience with user-friendly menus and setup. Putting this TV together took two of us but the work was well worth it. It wasn't a daunting task and the instructions are simple to follow. Love the overall design of the TV set and how sleek it is and how it compliments my entertainment system.
Diving into the overall experience from unpacking to user experience:
After we set up the tv, the menu setup was short and sweet. Being that we are a Samsung family, I was able to use my phone to setup the tv and balance the color. Also, which I believe is a nice touch is the addition of SmartThings. From The comfort of my couch and the tv, I’m able to control my lights, blinds and vacuum. This tv allows for this simple integration without a hiccup.
Once the tv was setup and all devices were connected it was time for a serious treat. The picture quality of this device is mind blowing! It’s pure eye candy and I feel as if it’s a crime for the picture to look this good! It’s as if we are right there in the action and have to remind our mind that this is a tv and not real life. The picture is something to see.
Once the tv was setup and all devices were connected it was time for a serious treat. The picture quality of this device is mind blowing! It’s pure eye candy and I feel as if it’s a crime for the picture to look this good! It’s as if we are right there in the action and have to remind our mind that this is a tv and not real life. The picture is something to see.
Remote control:
The remote is small and sleek. I like the fact that it’s solar powered and the battery seems to Have a long life. I love the addition of hot keys that allow me to open certain applications for my viewing pleasure.
Final thoughts:
Overall this is a major win in my book and I can't wait to host the next movie night. I love this TV and cannot see me ever wanting to switch brands.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
High-quality and crystal clear
on April 17, 2024
Posted by: BaileyT
from John's Island
[This review was collected as part of a promotion.] The Samsung 65-inch QN800D TV offers excellent value and quality. One standout feature is its 120Hz refresh rate, providing clear and smooth visuals without any color distortion during scene changes. Additionally, it is lightweight at approximately 49 lbs, making it easy to mount on the wall. The unique design of the connection box minimizes cable clutter, with only one cable needed to connect to the TV for a sleek, modern look. While the built-in speakers are aesthetically pleasing, the sound quality may not be the best. Overall, this high-end performance TV pairs well with a soundbar and delivers an exceptional viewing experience.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
I LOVE LOVE THIS TV
on April 23, 2024
Posted by: MyreeForSamsung
[This review was collected as part of a promotion.] Best television I've ever brought in my life. It was my first big purchase like this ever—and paired with my XBOX and Playstation, I'm living my best life. Thank you, Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Top quality LED 8k TV with crystal display
on May 3, 2024
Posted by: DeepakSamsung
[This review was collected as part of a promotion.] I have found the Samsung 8k TV to be a game changer for my streaming, gaming, watching IPL cricket, playing my favorite sports, and more. Previously, my TV was slightly small and caused strain on my eyes. The new TV has been excellent, with no issues when watching from a far distance.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
GreatTV I love it
on May 20, 2024
Posted by: Justme
[This review was collected as part of a promotion.] Sports and movies Picture and sound quality is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful tv
on May 20, 2024
Posted by: That1guy
[This review was collected as part of a promotion.] I decided to challenge the screen and loaded up some Gilligan’s Island. You could see the wrinkles in Ginger’s dress and just how dirty the Skipper’s pants were. The upscaling is amazing, the picture quality top notch, and the hdr makes it look better than real life.
Value
5
Written by a customer while visiting Samsung US