Customer reviews from Samsung US
Samsung - 75” Class QN800D Series Neo QLED 8K Mini LED Smart Tizen TV (2024)
Average customer rating
4.8
(205 Reviews)
Rating breakdown 205 reviews
5 Stars
186
4 Stars
11
3 Stars
3
2 Stars
2
1 Star
3
76%of customers recommend this product.
(
13 out of
17)
Customer Reviews for Samsung - 75” Class QN800D Series Neo QLED 8K Mini LED Smart Tizen TV (2024)
Customer Rating
5
Worth Every Penny
on April 22, 2024
Posted by: Fused002
[This review was collected as part of a promotion.] I use this TV for gaming mostly.
Although the current gaming consoles may not be able to use this TV's maximum resolution, my gaming computer sure can, and it is amazing to see anything running in 8k. Even older games pushed out to 8k look way better than the newer versions of those games that still use 4k or less.
I am overwhelmed with detail in whatever area of the screen I'm looking at. I honestly can't even begin to process what's in my peripheral vision just yet.
Although the current gaming consoles may not be able to use this TV's maximum resolution, my gaming computer sure can, and it is amazing to see anything running in 8k. Even older games pushed out to 8k look way better than the newer versions of those games that still use 4k or less.
I am overwhelmed with detail in whatever area of the screen I'm looking at. I honestly can't even begin to process what's in my peripheral vision just yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
One of the best tvs on the market
on July 7, 2024
Posted by: Trumanbass1
[This review was collected as part of a promotion.] I would just like to say that this TV far surpasses anything I could have expected. The vivid colors, the sound quality is superb. This so far is my favorite TV that I have ever had. I can't say enough about this TV. Thank you
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great picture and sound
on April 27, 2024
Posted by: Cfontenotjr
[This review was collected as part of a promotion.] The TV is outstanding and everyone who stops by gives me nothing but the best reviews about my tv
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The experiential review
on July 8, 2024
Posted by: Epicobis
[This review was collected as part of a promotion.] First thing I need to say about this TV is wow. The oled is breathtaking. I was watching movies with my little cousuins and they were estatic. The vibrent colors and deep black just make everything pop. As I watch many high action animated shoes that uses cinematic action and framing this it the perfect windows into my fantical world.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Fantastic TV, had a few issues
on January 27, 2025
Posted by: Tyler
from Russellville, Arkansas
The day it was delivered, I had problems right out of the box. It would get stuck in an update loop and never come out of it. Made the tv borderline unusable. I ended up switching the cable from the power supply to the longer one and it has worked fine since. Every now and then it will turn off and come back on after a few minutes. It's irritating, but the overall tv is insane.
The picture is ludicrously good. The game features are next level. I love this tv, minus the small issues.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy Samsung Specialist, January 28, 2025
Tyler,
I’m sorry to hear that your QN800D TV is turning on and off on its own. Please try these troubleshooting steps:
1) Check the One Invisible Connection Cable for damage and proper connection.
2) If the cable is bent, broken, kinked, pinched, pressed excessively (possibly by a heavy object on top of it) or damaged, this is likely the cause of the issue. Replace the cable.
3) Unplug the TV from the wall outlet for 30 seconds, and then plug it back in.
4) If the power cycling allows enough time in between powering on and off, try updating the TV to the latest firmware by enabling Auto Update: Menu > Settings > Support > Software Update > Auto Update (you will need to be connected to the internet for this to work)
I hope these tips help.
You can always contact us for further assistance at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
I’m sorry to hear that your QN800D TV is turning on and off on its own. Please try these troubleshooting steps:
1) Check the One Invisible Connection Cable for damage and proper connection.
2) If the cable is bent, broken, kinked, pinched, pressed excessively (possibly by a heavy object on top of it) or damaged, this is likely the cause of the issue. Replace the cable.
3) Unplug the TV from the wall outlet for 30 seconds, and then plug it back in.
4) If the power cycling allows enough time in between powering on and off, try updating the TV to the latest firmware by enabling Auto Update: Menu > Settings > Support > Software Update > Auto Update (you will need to be connected to the internet for this to work)
I hope these tips help.
You can always contact us for further assistance at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a great 8k resolution feature
on March 22, 2025
Posted by: LOVE2HATE
[This review was collected as part of a promotion.] I enjoy how the TV lights the details that I've been missing in the darkest of scenes since my old TV couldn't quite make it out. It also provides the experience better than the movie theater ever could.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung QN800D Neo QLED 8K
on March 21, 2024
Posted by: rws2285
from Earlysville
[This review was collected as part of a promotion.] This TV is replacing my 65" Samsung Q70AA QLED 4K UHD TV. I was able to get the TV unboxed and mounted in about 30 minutes and the setup took less than 5 minutes including getting signed into my various streaming accounts. It has an updated UI that is taking a little getting used to, but overall I would say it is an improvement. The UI is much more responsive, but it seems a little cluttered. The QN800D has a gaming hub that supports XBOX and Nvidia Geforce Now and allows you to directly connect an Xbox controller for gameplay. I have only had a chance to play Fortnite with my kid so far, but it seem to run at about the same quality as his Nintendo Switch connected to Samsung 4K TV. I do not have any 8K media to feed it, but the picture seems very crisp and the 4K content I am watching seems much better quality than it was on the 4K TV it replaced. The sound on this TV is amazing as well. I have the QN800D paired to a Samsung Q910C 9.1.2 Dolby Atmos soundbar with Q-Symphony enabled and it makes the room sound like a movie theater. I need to get this setup for a few other rooms in the house.
I would recommend this to a friend!
Response from The InsidersBy Samsung Specialist, March 21, 2024
Hi rws2285,
Thank you for your review! We're thrilled to hear of your experience with Samsung's QN800D Neo QLED 8K. Powered by our Tizen Operating System, your 2024 TV lets you stream your favorite shows, follow recipes, play games, work out with a trainer – any and everything you enjoy. In just a few clicks, you’ll get instant access to your must-have apps and endless content from the streaming services you love. And with Voice Assistants built right into your TV, it’s easy to get to it all with just the sound of your voice.
Newly refreshed for 2024, Tizen OS brings content front and center in a revamped layout. It offers a personalized experience with the ability to create and seamlessly access different Samsung accounts on 2024 TVs. Now, different members of your household with a Samsung Smart TV can set up a profile for personalized recommendations and a more customized overall experience.
If we can ever help with anything such as settings optimization or features included on your new TV, Samsung's here for you. Just give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, & Warranty Info
• Product Registration: For easy access to support, promos and offers, and more
~ Samsung Specialist
Thank you for your review! We're thrilled to hear of your experience with Samsung's QN800D Neo QLED 8K. Powered by our Tizen Operating System, your 2024 TV lets you stream your favorite shows, follow recipes, play games, work out with a trainer – any and everything you enjoy. In just a few clicks, you’ll get instant access to your must-have apps and endless content from the streaming services you love. And with Voice Assistants built right into your TV, it’s easy to get to it all with just the sound of your voice.
Newly refreshed for 2024, Tizen OS brings content front and center in a revamped layout. It offers a personalized experience with the ability to create and seamlessly access different Samsung accounts on 2024 TVs. Now, different members of your household with a Samsung Smart TV can set up a profile for personalized recommendations and a more customized overall experience.
If we can ever help with anything such as settings optimization or features included on your new TV, Samsung's here for you. Just give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, & Warranty Info
• Product Registration: For easy access to support, promos and offers, and more
~ Samsung Specialist
Written by a customer while visiting The Insiders
Customer Rating
5
Samsung Impresses Yet Again
on March 26, 2024
Posted by: Anonymous
from Floresville
[This review was collected as part of a promotion.] Samsung never disappoints! The Samsung 65” Class QN800D Neo QLED 8K Smart TV has made my living room look like an upgraded movie theater! First of all, the picture! Wow! The picture has a great quality, it's super crisp and high definition leaving me feeling like the people are in my living room. The sound is good even in my open-concept living area. It sounds like I have a sound bar even when I'm not connected to a sound bar. I also like the small and simplistic remote that has a solar cell to improve operating time. Unboxing was a bit of a struggle as the tv is a bit heavy, but if you have two people that won't be an issue. We struggled a bit when assembling the stand. You have to position the tv just right in order to get the pre-drilled holes to line up. We laid the tv on the couch in order to get the alignment correct in order to get the stand on. I like the One Connect box as you can have a cable free installation if hanging on a wall. The box also offers any and all ports one may need. Set-up was a breeze with Samsung Smart Things. It's an added bonus when I can use my phone to power on and off the tv in case the kids leave it on at night after I go to bed! Thanks Samsung for another amazing product!
I would recommend this to a friend!
Written by a customer while visiting The Insiders