Customer reviews from Samsung US
Samsung - 75” Class QN800D Series Neo QLED 8K Mini LED Smart Tizen TV (2024)
Average customer rating
4.8
(223 Reviews)
Rating breakdown 223 reviews
5 Stars
201
4 Stars
12
3 Stars
4
2 Stars
2
1 Star
4
76%of customers recommend this product.
(
13 out of
17)
Customer Reviews for Samsung - 75” Class QN800D Series Neo QLED 8K Mini LED Smart Tizen TV (2024)
Customer Rating
1
I BOUGHT INSTALLATION, IT SUCKED
on February 20, 2025
Posted by: MARK MAGA
I BOUGHT INSTALLATION, I HAD TO PAY TO HAVE IT DONE RIGHT AFTER THE SAMSUNG GUY DID IT
Response from Samsung USBy Samsung Specialist, February 20, 2025
Hi,
We're sorry to hear your installation experience was not up to standards. We'd like the opportunity to look further into this and assist with any outstanding issues you may have.
At your earliest convenience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
We look forward to speaking with you soon.
~ Samsung Specialist
We're sorry to hear your installation experience was not up to standards. We'd like the opportunity to look further into this and assist with any outstanding issues you may have.
At your earliest convenience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
We look forward to speaking with you soon.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Phenomenal picture
on February 15, 2025
Posted by: angelscharlie
from Baltimore Maryland
This tv is incredible. The colors are bright & the blacks are super dark. Even when you stand completely on the side, the screen is as bright as can be. Entire TV is only 3/4" thick with a one connect that can be placed anywhere, on the stand or hidden away in a cabinet. Image is amazing & fills entire screen almost to the very edge.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Worth Every Penny
on April 22, 2024
Posted by: Fused002
[This review was collected as part of a promotion.] I use this TV for gaming mostly.
Although the current gaming consoles may not be able to use this TV's maximum resolution, my gaming computer sure can, and it is amazing to see anything running in 8k. Even older games pushed out to 8k look way better than the newer versions of those games that still use 4k or less.
I am overwhelmed with detail in whatever area of the screen I'm looking at. I honestly can't even begin to process what's in my peripheral vision just yet.
Although the current gaming consoles may not be able to use this TV's maximum resolution, my gaming computer sure can, and it is amazing to see anything running in 8k. Even older games pushed out to 8k look way better than the newer versions of those games that still use 4k or less.
I am overwhelmed with detail in whatever area of the screen I'm looking at. I honestly can't even begin to process what's in my peripheral vision just yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
One of the best tvs on the market
on July 7, 2024
Posted by: Trumanbass1
[This review was collected as part of a promotion.] I would just like to say that this TV far surpasses anything I could have expected. The vivid colors, the sound quality is superb. This so far is my favorite TV that I have ever had. I can't say enough about this TV. Thank you
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great picture and sound
on April 27, 2024
Posted by: Cfontenotjr
[This review was collected as part of a promotion.] The TV is outstanding and everyone who stops by gives me nothing but the best reviews about my tv
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The experiential review
on July 8, 2024
Posted by: Epicobis
[This review was collected as part of a promotion.] First thing I need to say about this TV is wow. The oled is breathtaking. I was watching movies with my little cousuins and they were estatic. The vibrent colors and deep black just make everything pop. As I watch many high action animated shoes that uses cinematic action and framing this it the perfect windows into my fantical world.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Fantastic TV, had a few issues
on January 27, 2025
Posted by: Tyler
from Russellville, Arkansas
The day it was delivered, I had problems right out of the box. It would get stuck in an update loop and never come out of it. Made the tv borderline unusable. I ended up switching the cable from the power supply to the longer one and it has worked fine since. Every now and then it will turn off and come back on after a few minutes. It's irritating, but the overall tv is insane.
The picture is ludicrously good. The game features are next level. I love this tv, minus the small issues.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy Samsung Specialist, January 28, 2025
Tyler,
I’m sorry to hear that your QN800D TV is turning on and off on its own. Please try these troubleshooting steps:
1) Check the One Invisible Connection Cable for damage and proper connection.
2) If the cable is bent, broken, kinked, pinched, pressed excessively (possibly by a heavy object on top of it) or damaged, this is likely the cause of the issue. Replace the cable.
3) Unplug the TV from the wall outlet for 30 seconds, and then plug it back in.
4) If the power cycling allows enough time in between powering on and off, try updating the TV to the latest firmware by enabling Auto Update: Menu > Settings > Support > Software Update > Auto Update (you will need to be connected to the internet for this to work)
I hope these tips help.
You can always contact us for further assistance at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
I’m sorry to hear that your QN800D TV is turning on and off on its own. Please try these troubleshooting steps:
1) Check the One Invisible Connection Cable for damage and proper connection.
2) If the cable is bent, broken, kinked, pinched, pressed excessively (possibly by a heavy object on top of it) or damaged, this is likely the cause of the issue. Replace the cable.
3) Unplug the TV from the wall outlet for 30 seconds, and then plug it back in.
4) If the power cycling allows enough time in between powering on and off, try updating the TV to the latest firmware by enabling Auto Update: Menu > Settings > Support > Software Update > Auto Update (you will need to be connected to the internet for this to work)
I hope these tips help.
You can always contact us for further assistance at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a great 8k resolution feature
on March 22, 2025
Posted by: LOVE2HATE
[This review was collected as part of a promotion.] I enjoy how the TV lights the details that I've been missing in the darkest of scenes since my old TV couldn't quite make it out. It also provides the experience better than the movie theater ever could.
Value
5
Written by a customer while visiting Samsung US