Customer reviews from Samsung US
Samsung - 75 Class QN900D Series Neo QLED 8K Mini LED Smart Tizen TV (2024)
Average customer rating
4.8
(368 Reviews)
Rating breakdown 368 reviews
5 Stars
310
4 Stars
40
3 Stars
10
2 Stars
5
1 Star
3
86%of customers recommend this product.
(
25 out of
29)
Customer Reviews for Samsung - 75 Class QN900D Series Neo QLED 8K Mini LED Smart Tizen TV (2024)
Customer Rating
5
This TV has great pictures out of the box
on June 2, 2025
Posted by: GalaxyLover
[This review was collected as part of a promotion.] I use my TV mostly for sports and movies. Highly recommend for any usage.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Dissatisfied
on June 5, 2025
Posted by: consumersfl
[This review was collected as part of a promotion.] Need it new TV looking something bigger that what we had Git this big Samsung and we’re are not happy. It freezes sometimes and y
It is annoying
It is annoying
Value
3
Response from Samsung USBy Samsung Specialist, June 6, 2025
We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Love the TV
on June 20, 2025
Posted by: jj19tv
[This review was collected as part of a promotion.] I feel like the TV was a HUGE upgrade from our old Samsung 7150AF 2014, which has 1080p and outdated software. I use the Samsung TV for Live TV and Movie streaming. I have experienced Samsung TV Plus, which is a GREAT feature. I even replaced my cable box with it! The picture quality is INSANE 8K, a HUGE upgrade from 1080p Full HD. I even have a Samsung soundbar and the surround sound is LIKE WALKING INTO a CINEMA! I have enjoyed the bigger size 85" AMAZING, so I love the TV altogether!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing picture!
on June 20, 2025
Posted by: LoveMyBuy
[This review was collected as part of a promotion.] Samsung 8K TV ..Amazing color, sound and functionality. I love this purchase. I am very pleased with the channels that are already preloaded on the TV, plus my cable service television channels, plus I get my streaming services as well. It was a wonderful buy for our family
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It’s good….
on June 20, 2025
Posted by: Ebdiesel
[This review was collected as part of a promotion.] I previously had an LG C9 (2019) and I needed to get rid of it bc of burn in and I owned Samsung tv’s before so I know they great!
When I started doing research I was afraid of OLED again so I went for this tv and I was in love with the barely there bezels and how thin it was. When it arrived I was excited of course, but when it wall mounted the natural from the outside or other lights would cause a rainbow effect on the tv and also create more distraction than my previous tv. I was aware of the 2025 model with the matte screen but I couldn’t afford it. Although I’m happy with having a new model, I wouldn’t say I’m 100% happy bc of all the light reflection the tv shows. That is my biggest complaint, everything else lights UI, sound, picture is decent and don’t really have any issues. Would I get a Samsung tv again? Absolutely. I know I can somewhat fix the issue I have by installing curtains, but I haven’t done that yet.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
This tv is just "ok"
on June 20, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I thought the picture quality would be better, but it's just "ok". Over all I don't feel like it's worth the price, but I do like the sound and the way it connects to my Alexa.
Value
3
Response from Samsung USBy Samsung Specialist, June 20, 2025
Hi miriamrivera27,
We appreciate your feedback on the picture quality of Samsung’s QN900 TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
• Standard – Ideal for general viewing
• Dynamic – Brighter and more vibrant for well-lit spaces
• Eco – Optimized for energy efficiency
• Movie – Best for viewing in low light
• Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content
You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.
If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.
~ Samsung Advisor
We appreciate your feedback on the picture quality of Samsung’s QN900 TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
• Standard – Ideal for general viewing
• Dynamic – Brighter and more vibrant for well-lit spaces
• Eco – Optimized for energy efficiency
• Movie – Best for viewing in low light
• Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content
You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.
If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
A great replacement
on June 21, 2025
Posted by: Jordanrctm
[This review was collected as part of a promotion.] I had a quality competing brand 4K tv for a few years. My son was getting married and we decided to update/upgrade and give them our current tv. After much research, I found and chose the Samsung 8k QLED tv. The price was right and I could pick it up asap. We love the clarity and all features of this tv. Especially that it combines with the HW Q990D sound bar. I previously had a Dolby Atmos receiver and 7.1.2 separate speaker setup. This is so much better. One remote and full control via the smart things app. I couldn’t be happier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best TV for today's entertainment
on June 25, 2025
Posted by: MrImportedPersonaGodType
[This review was collected as part of a promotion.] The 85-inch Samsung Neo QLED 8K TV represents the pinnacle of current display technology, delivering a truly immersive and premium viewing experience.
Exceptional Picture Quality, While 8K content is still scarce, the TV excels at upscaling lower-resolution content to near-8K levels, thanks to Samsung's powerful AI-powered processor. This technology analyzes and enhances every scene, improving detail and clarity.
Stunning Brightness and Contrast: The Neo QLED provides intense brightness and deep blacks, creating a high-contrast image. The TV features a slim design that I can appreciate. My son, who is a big fan of Games, will love the 8K/120Hz or 4K/240Hz support, and the Game Bar, which offers a range of gaming features for enhanced gameplay. The TV leverages AI to optimize various aspects, including picture settings, sound, and is one of the coolest features. Cannot forget about the Wireless One Connect Box it simplifies cable management, allowing for a cleaner setup and easier connection of devices. What more can you want from today's TV selection? Samsung, you did it again. Thank you.
Exceptional Picture Quality, While 8K content is still scarce, the TV excels at upscaling lower-resolution content to near-8K levels, thanks to Samsung's powerful AI-powered processor. This technology analyzes and enhances every scene, improving detail and clarity.
Stunning Brightness and Contrast: The Neo QLED provides intense brightness and deep blacks, creating a high-contrast image. The TV features a slim design that I can appreciate. My son, who is a big fan of Games, will love the 8K/120Hz or 4K/240Hz support, and the Game Bar, which offers a range of gaming features for enhanced gameplay. The TV leverages AI to optimize various aspects, including picture settings, sound, and is one of the coolest features. Cannot forget about the Wireless One Connect Box it simplifies cable management, allowing for a cleaner setup and easier connection of devices. What more can you want from today's TV selection? Samsung, you did it again. Thank you.
Value
5
Written by a customer while visiting Samsung US