Customer reviews from Samsung US
Samsung - 75” Class QN900D Series Neo QLED 8K Mini LED Smart Tizen TV (2024)
Average customer rating
4.8
(270 Reviews)
Rating breakdown 270 reviews
5 Stars
236
4 Stars
23
3 Stars
5
2 Stars
4
1 Star
2
89%of customers recommend this product.
(
25 out of
28)
Customer Reviews for Samsung - 75” Class QN900D Series Neo QLED 8K Mini LED Smart Tizen TV (2024)
Customer Rating
5
Best picture ever
on May 17, 2024
Posted by: Movies4Lyfe
[This review was collected as part of a promotion.] It makes streaming a breeze. The visuals are out of this world amazing!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a great feature
on June 6, 2024
Posted by: Avelon
[This review was collected as part of a promotion.] Nice product and I look forward to using it any time soon thanks
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Stunning Display and Next Level Technology
on November 24, 2024
Posted by: Lawrens311
[This review was collected as part of a promotion.] The Samsung QN900D has completely redefined my viewing experience. The 8K resolution is mind-blowing, with colors that pop and incredible clarity that makes every detail come to life. Watching movies and sports on this TV feels like being right there in the action.
The Quantum Mini LEDs deliver outstanding brightness and contrast, even in a well-lit room, and the anti-glare technology ensures every seat in the house is the best seat. The sound quality is equally impressive, with built-in speakers that adapt to the content you're watching, making external sound systems almost unnecessary.
The design is ultra-sleek and minimalistic, fitting seamlessly into my living space. The Smart Hub is intuitive and makes navigating apps and settings a breeze. Samsung has outdone itself with this TV, and I couldn't be happier with my purchase.
If you're looking for the ultimate TV experience, the Samsung QN900D is worth every penny. Highly recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Great picture, poor reliability.
on February 20, 2025
Posted by: Justinwr
from Napa, CA
I bought this TV three months ago. The picture is great and the interface is easy to use. However, on Monday, 2/17/2025 the TV stopped working. There is no standby light and it will not turn on. I followed the trouble shooting remedies and it still wont turn on. I have been reading this is a common problem with Samsung televisions. I have been loyal to Samsung but may be leaving as their other products have issues as well (washer and dryer repeat breakdowns).
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
2
Response from Samsung USBy Samsung Specialist, February 20, 2025
Justinwr,
It’s unfortunate to hear of your experience with Samsung’s QN900D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
It’s unfortunate to hear of your experience with Samsung’s QN900D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent tv
on February 5, 2025
Posted by: Mantaro13
Everyday I’m happy when I see my TV the pics it’s amazing.
Written by a customer while visiting Samsung US
Customer Rating
3
Disappointing Upgrade
on February 7, 2025
Posted by: momofthree
from Wisconsin
It is a nice tv, when it is working. We upgraded to this one after our previous QLED 8K died within a year. With this one, the screen doesn't come on when you turn the TV on. It takes turning it on and off 3+ times to actually be able to watch it.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
3
Value
1
Response from Samsung USBy Samsung Specialist, February 7, 2025
momofthree,
We appreciate your review, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your QN900D TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate your review, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your QN900D TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Hands Down this 8K is Awesome
on February 21, 2025
Posted by: Heme
I have 3 Samsung TV's all of which are fantastic devices (except the TV Speakers like most TVs) and the features, controls, picture, and overall operation are as good as it gets. I purchased matching sound bar wireless sound systems for all and that has not turned out weel for me. Samsung had graciously replied to my comments; however, you need a sound engineer or youth, to make adjustment and setup of these systems.
Personally, I cannot follow some of the directions as I make a feudal attempt to do a proper setup or adjustment. If you are a young whippersnapper setup may be easy to you? Al features of the new 8K TV are awesome. The picture is awesome, the size is too much, no heat, easy setup, and in all a great TV.
I have 2 Samsung Sound Bars with wireless components and prefer the Polk system with better sound and better surround sound I use with the 8K.
Personally, I cannot follow some of the directions as I make a feudal attempt to do a proper setup or adjustment. If you are a young whippersnapper setup may be easy to you? Al features of the new 8K TV are awesome. The picture is awesome, the size is too much, no heat, easy setup, and in all a great TV.
I have 2 Samsung Sound Bars with wireless components and prefer the Polk system with better sound and better surround sound I use with the 8K.
Written by a customer while visiting Samsung US
Customer Rating
1
I wish I had read reviews.
on March 2, 2025
Posted by: Bevgat
from Fort Worth, Texas
We’ve had this tv about 6 months. All of a sudden it won’t turn on. It seems to be an extremely common problem with the control board. Read the reviews on Beat Buy prior to purchasing. They are horrific.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Specialist, March 3, 2025
Bevgat,
It’s unfortunate to hear of your experience with Samsung’s QN900D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
It’s unfortunate to hear of your experience with Samsung’s QN900D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US