Customer reviews from whirlpool.com
Whirlpool - 5.3 Cu. Ft. Freestanding Electric Range with Cooktop Flexibility - Black
Average customer rating
4.2
(144 Reviews)
Rating breakdown 144 reviews
5 Stars
81
4 Stars
35
3 Stars
11
2 Stars
6
1 Star
11
74%of customers recommend this product.
(
50 out of
68)
Customer Reviews for Whirlpool - 5.3 Cu. Ft. Freestanding Electric Range with Cooktop Flexibility - Black
Customer Rating
2
Problematic Range
on November 10, 2024
Posted by: SheriF
[This review was collected as part of a promotion.] I bought this electric range 3 weeks ago and whenever the oven is on it squeaks like an old door that is opening or closing. If I am using the electric range and another appliance in my kitchen at the same time (ie:coffee maker, air fryer, etc), a fuse with blow, which was never a problem with the electric range we had before.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 11, 2024
Hello,
We value your time and would like to look into the concerns with your Electric Range. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Cooking and select your Range style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 621787
We’re looking forward to hearing from you.
Christy T
We value your time and would like to look into the concerns with your Electric Range. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Cooking and select your Range style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 621787
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Appliance
on November 30, 2024
Posted by: Lisa2024
from Texas
[This review was collected as part of a promotion.] Love it cooked my first Thanksgiving feast this year on it, any comments on cleaning the glass on top beside elbow grease 😆🥰🥰🥰❤️❤️❤️
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Unsatisfied is an understatement
on December 14, 2024
Posted by: Rob G
[This review was collected as part of a promotion.] Stove was included new as part of our new home build. We’ve used it for tha last month and honestly it adds new level of disappointment to the term “builder’s grade”. The controls on our 15 year old stove were better, the oven doesn’t hold a consistent temperature, and the racks are so weak they bowed under the weight of our average sized turkey. It barely meets the minimum functional requirements to be called a stove.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 17, 2024
Hello,
Thank you for your review. We regret to hear that your Electric Range is not living up to your standards. If you have any questions or concerns with your Range please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #640961.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Electric Range is not living up to your standards. If you have any questions or concerns with your Range please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #640961.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
2
I dislike this range so very much!
on April 7, 2025
Posted by: GayC
[This review was collected as part of a promotion.] We bought this range about 3 months ago for an exorbitant price and I absolutely hate it. The only thing I like is the dual size burners on both front burners. It takes several minutes longer to bake items than the recipe calls for or that my old range ever took. It is not self clean but the seller said just put foil in the bottom. I get home and read up on it and it says never cover the bottom of the oven. And the VERY WORST problem is the racks DO NOT slide out smoothly. It warns about this in the instructions and advises to put oil on them. Why do I want burnt oil on new racks? I DON’T. Within a month a pan slide off the backside of the rack because the racks hang up so much. This is the first time I have ever been disappointed with a Whirlpool product. I’m certain this won’t be one of your published reviews that you write about below but it is all
So true.
So true.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 10, 2025
Hello,
We value your time and would like to look into the concerns with your Electric Range. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Cooking and select your Range style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 705303.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Electric Range. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Cooking and select your Range style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 705303.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
La peor cocina
on January 20, 2025
Posted by: george
from Haines city Fl
[This review was collected as part of a promotion.] El tope se queda aucion se le pega todo la peor cocina que he tenido
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 24, 2025
Hola,
Valoramos su tiempo y nos gustaría analizar los problemas que tiene con su cocina eléctrica. Contamos con un práctico Centro de propietarios que puede ayudarlo a solucionar su problema y guiarlo paso a paso a través de una solución. Visite https://producthelp.whirlpool.com/Cooking y seleccione el estilo de su cocina para comenzar. Si necesita asistencia adicional, comuníquese con nosotros directamente a través de Facebook https://www.facebook.com/whirlpoolusa/ o Instagram https://www.instagram.com/whirlpoolusa/. Cuando responda, incluya su información de contacto y haga referencia al caso n.° 660270.
Esperamos tener noticias suyas.
Marie Q
Valoramos su tiempo y nos gustaría analizar los problemas que tiene con su cocina eléctrica. Contamos con un práctico Centro de propietarios que puede ayudarlo a solucionar su problema y guiarlo paso a paso a través de una solución. Visite https://producthelp.whirlpool.com/Cooking y seleccione el estilo de su cocina para comenzar. Si necesita asistencia adicional, comuníquese con nosotros directamente a través de Facebook https://www.facebook.com/whirlpoolusa/ o Instagram https://www.instagram.com/whirlpoolusa/. Cuando responda, incluya su información de contacto y haga referencia al caso n.° 660270.
Esperamos tener noticias suyas.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Don’t buy it
on March 21, 2025
Posted by: Rosie
This range came with my new home purchase. The oven racks do not slide. They come in contact with the frame around the oven cavity, preventing the racks from sliding. After 3 months of waiting and having several service appointments, the range was replaced yesterday. The brand new oven has the same problem. The oven racks come in contact with the frame around the oven cavity and do not slide. I’ve had many ovens over my 50+ years of cooking and baking and never had this issue in the past. It’s definitely a design flaw. Another service appointment has been scheduled. Can’t wait until I have an oven that works properly. Very disappointed with this issue. 2 brand new ovens with the same design flaw
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 21, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Electric Range. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Range model/serial number, and reference Case # 697445.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Basic oven
on March 23, 2025
Posted by: Oven 1629
[This review was collected as part of a promotion.] The range is very basic. The racks are very hard to pull out and there’s not a pre-heat.. just trying to adjust because it’s basic.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 26, 2025
Hello,
Thank you for your review. We regret to hear that your Electric Range is not living up to your standards. If you have any questions or concerns with your Range please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #698293.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Electric Range is not living up to your standards. If you have any questions or concerns with your Range please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #698293.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Very nice!!
on April 3, 2024
Posted by: amys3
[This review was collected as part of a promotion.] Very impressed! So simple to use. The stove top cleans easily and love the indicators to let you know if one was left on and if one is still hot. Oven cooks thoroughly and the no pre heat option is perfect for frozen pizza! It looks slick in my kitchen and matches my other stainless steel appliances.
Written by a customer while visiting influenster.com
