Customer reviews from bosch-home.com
Bosch - 500 Series 24" Top Control Smart Built-In Tub Dishwasher with 3rd Rack and AquaStop, 39 dBA - Stainless Steel
Average customer rating
4.5
(152 Reviews)
Rating breakdown 152 reviews
5 Stars
104
4 Stars
27
3 Stars
12
2 Stars
5
1 Star
4
87%of customers recommend this product.
(
111 out of
128)
Customer Reviews for Bosch - 500 Series 24" Top Control Smart Built-In Tub Dishwasher with 3rd Rack and AquaStop, 39 dBA - Stainless Steel
Customer Rating
3
Not A Great Design
on June 5, 2025
Posted by: Zimmie
If I had to guess, I would say this was designed by someone who never used a dishwasher before. I know that sounds snarky, but that's my take on it as an engineer.
Cons:
The drawers are clunky and anything but smooth. The height adjustment on the top drawer is one of the worst I've seen. Each side is indepentent and will drop down without the other side syncing. It's very difficult to use.
The drawers are clunky and anything but smooth. The height adjustment on the top drawer is one of the worst I've seen. Each side is indepentent and will drop down without the other side syncing. It's very difficult to use.
The run-time selections are limited and weirdly implemented.
There isn't anyway to know how long is remaing on a cycle. Who's idea was it not have any information on the front of the washer? Ridiculous. Oh, there is a little red light on the floor to tell you it's running, but that's it.
A lot of the feature are only available through an app. So you must connect your dishwasher to your internet wifi. The person who thought that was a good idea, and approved it, should be fired.
Pros:
The washer works as well as any dishwasher we've had, so no complaints about dishes not getting clean. That works fine.
The washer works as well as any dishwasher we've had, so no complaints about dishes not getting clean. That works fine.
It's super quiet. You can hardly hear it standing right next to it. We have an open concept kitchen/living room, so it's really nice to run the washer without hearing it through the house.
No, I would not recommend this to a friend.
Response from bosch-home.comBy CS, RH, June 6, 2025
Hi Zimmie! Thank you for sharing your feedback! We appreciate your insights and understand your concerns regarding the design and functionality of the dishwasher. Your comments about the drawer adjustments and cycle indications are valuable, and we will share them with our development team for consideration. We’re glad to hear that you’re satisfied with the cleaning performance and quiet operation! If you have any further questions or need assistance, feel free to reach out to our customer care team at 1-800-944-2904 or BoschCare@bshg.com. We’re here to help!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Has a 60 minute cycle!
on June 23, 2025
Posted by: Bethany
[This review was collected as part of a promotion.] This dishwasher has been wonderful, but the main reason I bought it is the 60 minute cycle. Wonderful results!
I was not successful getting it on-line properly and stopped trying due to lack of interest in this feature. Probably could have figured it out or asked for help, to be fair.
Written by a customer while visiting bosch-home.com
Customer Rating
3
Super Quiet, but disappointed
on July 7, 2025
Posted by: Kelli
[This review was collected as part of a promotion.] The dishwasher is super quiet, love the red light on the floor so you know it's running! Disappointed in the bottom rack set up, and the much smaller utensil cady. It can't be positioned where I want it as it doesn't hook to the rail. The long back row of slots for plates is great, but the rest of the bottom rack seems awkward. The 2nd rack is kind of awkward as well . The top rack is great/roomy and fits ALOT of knives, spatuals's, etc.
Response from bosch-home.comBy RH, CS, July 9, 2025
Hi Kelli, thank you for your feedback! We’re glad to hear you love the quiet operation and the red light indicator. We appreciate your comments on the rack design. For tips on maximizing loading space, please visit this link: https://tinyurl.com/22x4n376. If you have questions or need assistance, feel free to contact our Customer Care team at 1-800-944-2904 or BoschCare@bshg.com. Thank you for choosing Bosch!
Written by a customer while visiting bosch-home.com
Customer Rating
5
As expected...excellent
on June 28, 2024
Posted by: Satisfied
[This review was collected as part of a promotion.] Our old dishwasher was noisy and didn't clean well. Our search for a replacement lead us to Bosch and we couldn't be more pleased. The Bosch DW is quiet (yes, that light is sometimes needed to see that it is still running). And, although we were skeptical, we put in dirty pots that we previously washed by hand. To our delight, those pots came out clean. Although we could have purchased a cheaper dishwasher, the performance and quiet of the Bosch 500 dishwasher was well worth the price.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
4
Bosch 500 review
on June 5, 2025
Posted by: Jimbo
[This review was collected as part of a promotion.] The things I like most about the Bosch dishwasher is one how clean the dishes come out. Two, how many dishes you can fit since you have options to have times that are very close to each other. And three how super quiet it is. On the negative side my biggest complaint is that the angles for the ties are funny because the dishes will fall over if you don't have something else to support it. Second there isn't any place for large odd shaped dishes, like big balls, so you have to play some over the top of a large area taking up lots of space. And three since this dishwasher doesn't have any way to remove moisture the dishes come out very wet. I have found that I need to open the dishwasher to vent it for a while to let some of this moisture to evaporate. The benefit of that is that you don't have a heating element that melts plastic in the bottom, which is good. All in all, I really like my dishwasher, and will hope that it does have the reputation of being very reliable, which I don't know yet. And I have adapted somewhat to the uniqueness of some of these features.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Best dishwasher ever
on July 5, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] This is the quiewst dishwasher ever. You can't hear it at all. The dishes fit and stay upright. I got the original cutlery 3rd rack and it keeps the silverware organized.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Best decision ever!
on July 19, 2025
Posted by: Turtlemomoftwo
[This review was collected as part of a promotion.] Our dishwasher wasn't that old but it wasn't doing the job we needed. The new Bosch 500 is perfect! I swear it holds more dishes than our previous dishwasher, we love the 3rd drawer and the cycles don't take as long! All in all a great investment!
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Excellent Dishwasher
on June 27, 2024
Posted by: Chris
[This review was collected as part of a promotion.] I recently installed this dishwasher to replace a 15 year-old GE. The new dishwasher cleans and dries very well. Everything gets very clean, and the only items that don't get fully dry are plastics. I haven't tried using a rinse aid yet, but that's supposed to help with drying plastics. I also appreciate the excellent dish racks and the silverware tray. Last but not least, this machine is really quiet. I can barely hear it as it runs through a full cycle.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com