Customer reviews from bosch-home.com
Bosch - 500 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and AquaStop, 38 dBA - Stainless Steel
Average customer rating
4.5
(332 Reviews)
Rating breakdown 332 reviews
5 Stars
230
4 Stars
66
3 Stars
19
2 Stars
8
1 Star
9
88%of customers recommend this product.
(
242 out of
274)
Customer Reviews for Bosch - 500 Series 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack and AquaStop, 38 dBA - Stainless Steel
Customer Rating
1
Poor Quality
on September 17, 2025
Posted by: rose
This is our second dishwasher in 2 years. The first Bosch failed after 18 months. the cost to repair it was almost as much as new dishwasher so we replaced it with this one. The water pump failed on this one in less than 6 months.
Response from bosch-home.comBy RH, BSH, September 18, 2025
Thank you for sharing your review. We’re deeply sorry to hear about the issues you've had with both Bosch dishwashers. This is not the standard of quality or service we strive to deliver, and we understand your concerns. Our customer care team is here to assist you further—please don’t hesitate to reach out at 1-800-944-2904 or BoschCare@bshg.com. Your experience matters to us, and we’re here to help.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Bosch 500 Series Dishwasher Review
on September 14, 2025
Posted by: Ross
(This review was collected as part of a promotion.) Works very well. Could dry the dishes a bit better. Very quiet.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Noise / Tinnitus
on September 14, 2025
Posted by: Jimmy
(This review was collected as part of a promotion.) I've had to get rid of a dishwar we've purchased last year to get this beautiful dishwasher on August 0f 2025. I do not hear the noise anymore, the quietest of all.. Let's forget about the noise! It does the job and more. Perfect should have been the title for this dishwasher. we did our research but stood out and we can say this was a perfect buy.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
4
Updating My Review
on September 12, 2025
Posted by: GLKfkl
I purchased this dishwasher a few months ago. I complained that there was strong petroleum odor and that the dishwasher stainless steel walls had a lot of water droplets after running a cycle and not opening it until the unit was cooled completely. I am happy to report that the petroleum smell finally went away AND I switched the rinse aid to Cascade Power Dry 3 in 1. The different brand of rinse aid made all of the difference. No longer is water clinging to the walls of the dishwasher at the end of the cycle. Overall, I recommend this dishwaser. It is really quiet and cleans well. At this point, my only complaint is the lack of a delay button on the control panel. I should not have to use my iPhone to control my dishwasher features. Bosch, bring back the dealy BUTTON. I took off 1 star for a lack of delay button.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
4
Bosch 500 Series Dishwasher replacement
on September 11, 2025
Posted by: Linda
[This review was collected as part of a promotion.] I previously had a Bosch SHX89pw75N which was affected by an electrical damage in our house. Because this model is no longer available, it was replaced with SHP9PCM5N. One of the features that really benefitted us was the top tray in the previous model. This new one has a 3rd tray, but it affects the height allowance for the middle tray (even if the 3rd tray is situated as high as it can go). I had to remove this 3rd tray so the middle tray can accommodate normal size glasses and wineglasses. And the silverware container is not as big as the previous model, so I will have to order a bigger silverware container (I should have kept the container from my deceased model). Overall, the dishwasher provides enough options for dishwashing, is quiet and efficient.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Silent Wash
on September 9, 2025
Posted by: Jenn
(This review was collected as part of a promotion.) We are very please with how well the dishwasher washes our dishes and how quiet it is. We don't hear it running and rely on either a completion update sent to my phone or checking that the red light is off to know if it is done.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
4
Overall positive on the first day
on September 8, 2025
Posted by: Cindy
The installation by our appliance store contractor was fairly efficient and seamless. There is a bit of learning curve to use the features on this dishwasher. Looking forward to testing out all the wash cycles.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Amazing dishwasher
on September 8, 2025
Posted by: Jose P.
[This review was collected as part of a promotion.] The last dishwasher we had was purchased around 2007. This is a huge leap in technology. Cleans better, can clean more, and so much quieter. Love it.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com