Customer reviews from whirlpool.com
Whirlpool - 1.1 Cu. Ft. Over the Range Microwave with Flush Built-In Design - Stainless Steel
Average customer rating
3.6
(112 Reviews)
Rating breakdown 112 reviews
5 Stars
46
4 Stars
17
3 Stars
22
2 Stars
17
1 Star
10
55%of customers recommend this product.
(
27 out of
49)
Customer Reviews for Whirlpool - 1.1 Cu. Ft. Over the Range Microwave with Flush Built-In Design - Stainless Steel
Customer Rating
3
Air Fryer
on January 7, 2025
Posted by: Marty
from Maryland
[This review was collected as part of a promotion.] Had high hopes despite some of the reviews, Air fryer still needs some tweaking to work as good as the standalone units. Wish that it did have a toast option like some air fryers instead of trying to finagle the grill To toast
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features & easy to use.
on December 16, 2024
Posted by: Mike’s microwave
[This review was collected as part of a promotion.] Awesome product! A joy to use and the smart features are great.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Not happy with it
on December 9, 2024
Posted by: Bill
[This review was collected as part of a promotion.] No information on line or literature how to operate
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 10, 2024
Hello,
Thank you for your review. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #638054.
For your convenience, we have included a link to the Cycle Guide, Quick Start Guide, and Owners Manual:
https://www.whirlpool.com/content/dam/global/documents/202401/control-guide-w11689503-revA.pdf
https://www.whirlpool.com/content/dam/global/documents/202311/quick-start-guide-w11646007-revA.pdf
https://www.whirlpool.com/content/dam/global/documents/202401/owners-manual-w11688932-revA.pdf
We hope this information is helpful.
Marie Q
Thank you for your review. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #638054.
For your convenience, we have included a link to the Cycle Guide, Quick Start Guide, and Owners Manual:
https://www.whirlpool.com/content/dam/global/documents/202401/control-guide-w11689503-revA.pdf
https://www.whirlpool.com/content/dam/global/documents/202311/quick-start-guide-w11646007-revA.pdf
https://www.whirlpool.com/content/dam/global/documents/202401/owners-manual-w11688932-revA.pdf
We hope this information is helpful.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Lack of information
on November 28, 2024
Posted by: Cook
from Texas
I bought this sixth month ago. It's working well but it's impossible to find charcoal filter when you have to change it. There is no information about filter p/n in manual or neither on web. Can’t find correct size charcoal filter anywhere.
Written by a customer while visiting whirlpool.com
Customer Rating
4
going good so far!
on November 23, 2024
Posted by: kappy1
from des moines iowa
[This review was collected as part of a promotion.] setup is more complicated but has been working good. would prefer having manual because relearning a new way of cooking is always trial and error but with food being more expensive wasting food by overcooking is not something I like doing. like the flush mounting and the sleek black glass doors and touch screen and no handles .
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on November 15, 2024
Posted by: Bill
from New Franklin OH
[This review was collected as part of a promotion.] Have been using this for almost a month and we really like all the features. We'll made and thought out.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Poor programming. It needs to be user friendly
on November 15, 2024
Posted by: IT Guy
[This review was collected as part of a promotion.] This microwave is complicated to operate and maintain. When first setting it up, I couldn’t figure out how to set the clock. I went through all of the menu options and couldn’t get it. It told me to register it. I finally gave up and did that but I still couldn’t set the time. I will have to go through the owners manual to figure it out. Background: I am very competent when it comes to technology, I was in Information Technology for 30 years.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Light button does not turn light on and off...
on November 14, 2024
Posted by: Minizeppelin
I have already left a review on the substandard programming, but... why is the light button only able to control the light level (while running)? It should allow someone to turn the internal light on and off...
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 15, 2024
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Microwave. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Microwave model/serial number, and reference Case # 624451.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com