Customer reviews from whirlpool.com
Whirlpool - 1.1 Cu. Ft. Over the Range Microwave with Flush Built-In Design - Stainless Steel
Average customer rating
3.6
(114 Reviews)
Rating breakdown 114 reviews
5 Stars
47
4 Stars
17
3 Stars
22
2 Stars
18
1 Star
10
54%of customers recommend this product.
(
27 out of
50)
Customer Reviews for Whirlpool - 1.1 Cu. Ft. Over the Range Microwave with Flush Built-In Design - Stainless Steel
Customer Rating
1
Point out what needs to be improved.
on January 27, 2025
Posted by: Young
[This review was collected as part of a promotion.] While design is important, performance is even more crucial. Although the fan is an additional feature of a microwave, it is completely ineffective in this product. This is because, in order to fit the cabinet depth, the steam generated from the front burner of the cooktop range adheres to the glass surface of the microwave, causing odor, cleaning difficulties, and functional issues. The lamp should use a daylight Kelvin level that accurately reflects the color of cooked food, instead of a fluorescent lamp. Additionally, the inconvenience of having to press the cancel button on the microwave after every use needs to be improved.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 30, 2025
Hello,
Thank you for your review. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #665130.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #665130.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
2
on January 12, 2025
Posted by: Marie
from Atlanta, Ga
I bought this product about 6 months ago. It works fine. But the door is separating from the microwave. It's seems per asking about it from appliance repair places this microwave has frequent door issues and or door replacement problems
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 15, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Microwave. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Microwave model/serial number, and reference Case # 656297.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Air Fryer
on January 7, 2025
Posted by: Marty
from Maryland
[This review was collected as part of a promotion.] Had high hopes despite some of the reviews, Air fryer still needs some tweaking to work as good as the standalone units. Wish that it did have a toast option like some air fryers instead of trying to finagle the grill To toast
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features & easy to use.
on December 16, 2024
Posted by: Mike’s microwave
[This review was collected as part of a promotion.] Awesome product! A joy to use and the smart features are great.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Not happy with it
on December 9, 2024
Posted by: Bill
[This review was collected as part of a promotion.] No information on line or literature how to operate
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 10, 2024
Hello,
Thank you for your review. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #638054.
For your convenience, we have included a link to the Cycle Guide, Quick Start Guide, and Owners Manual:
https://www.whirlpool.com/content/dam/global/documents/202401/control-guide-w11689503-revA.pdf
https://www.whirlpool.com/content/dam/global/documents/202311/quick-start-guide-w11646007-revA.pdf
https://www.whirlpool.com/content/dam/global/documents/202401/owners-manual-w11688932-revA.pdf
We hope this information is helpful.
Marie Q
Thank you for your review. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #638054.
For your convenience, we have included a link to the Cycle Guide, Quick Start Guide, and Owners Manual:
https://www.whirlpool.com/content/dam/global/documents/202401/control-guide-w11689503-revA.pdf
https://www.whirlpool.com/content/dam/global/documents/202311/quick-start-guide-w11646007-revA.pdf
https://www.whirlpool.com/content/dam/global/documents/202401/owners-manual-w11688932-revA.pdf
We hope this information is helpful.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Lack of information
on November 28, 2024
Posted by: Cook
from Texas
I bought this sixth month ago. It's working well but it's impossible to find charcoal filter when you have to change it. There is no information about filter p/n in manual or neither on web. Can’t find correct size charcoal filter anywhere.
Written by a customer while visiting whirlpool.com
Customer Rating
4
going good so far!
on November 23, 2024
Posted by: kappy1
from des moines iowa
[This review was collected as part of a promotion.] setup is more complicated but has been working good. would prefer having manual because relearning a new way of cooking is always trial and error but with food being more expensive wasting food by overcooking is not something I like doing. like the flush mounting and the sleek black glass doors and touch screen and no handles .
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on November 15, 2024
Posted by: Bill
from New Franklin OH
[This review was collected as part of a promotion.] Have been using this for almost a month and we really like all the features. We'll made and thought out.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com