Customer reviews from whirlpool.com
Whirlpool - 1.1 Cu. Ft. Over the Range Microwave with Flush Built-In Design - Stainless steel
Average customer rating
3.6
(77 Reviews)
Rating breakdown 77 reviews
5 Stars
32
4 Stars
11
3 Stars
12
2 Stars
13
1 Star
9
50%of customers recommend this product.
(
16 out of
32)
Customer Reviews for Whirlpool - 1.1 Cu. Ft. Over the Range Microwave with Flush Built-In Design - Stainless steel
Customer Rating
4
Still learning functions
on February 12, 2025
Posted by: JanK
[This review was collected as part of a promotion.] I am still learning most of the functions. It would have been much more helpful if Whirlpool had provided a manual explaining all the buttons! Finding it online was quite a hunting expedition. We are computer literate as my husband is retired IT. It wasn't easy finding a manual for our particular oven. I'm not ready to rate it yet. We have used the air fryer for a chicken thigh recipe that was delicious! Otherwise, just reheating and thawing is mostly how we use a microwave.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Lots of features
on February 18, 2025
Posted by: Dee in Denver
[This review was collected as part of a promotion.] I've only had this microwave for less than a month but so far am very impressed with it. I'm still figuring out all the functions and am excited to explore the air fry, convection and roast features. It's more powerful than my last one. It's more stylish than my last one. I have a black kitchen and my new black microwave fits right in. Love it!!!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Easy to clean.
on March 3, 2025
Posted by: PDHOLTZ
from Michigan
[This review was collected as part of a promotion.] So far so good, bought to replace a 13 year old kitchenaid and so far it has met expectations. Really like the ease of clean up with the lack of a turntable to hassle with. Heating seems fine compared to the replacement kitchenaid despite some of the reviews claiming it's lacking power. The air fry is lacking compared to my counter top appliance but was able to compensate by adding a little more time. Hopefully lasts as long as my last microwave, time will tell.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great look and design, but confusing modes
on March 4, 2025
Posted by: Josh
from South Park, CO
[This review was collected as part of a promotion.] The instructions are not included with the microwave, you need to get them as a PDF from the website, and even then they are generic instructions that cover several models, with features that not all similiar models have, which is odd. The description claims to offer bake and dehydrate settings, but no such settings are available, even though the online manual also has them
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Questioning quality of Whirlpool.
on March 8, 2025
Posted by: Tlynch
from Lake City, SC
We have had this microwave a couple of years. Everything was great until several months ago. The screen started dimming off and on until it has gone out except for a faint shade of the cooking time. We tap the 30sec time “start” for how long we want to heat food. Example if we want to warm a dish for 1minute and 30secs, then we tap it 3 times. Most of the time we have to warm the food longer. It is not cooking at the original capacity. I have done some research and apparently there is a known glitch with the door panel/controls. You can not even read the clock to tell the time. There should be a recall/replacement by Whirlpool. This is a high quality microwave. The actual quality and price do not match. I have always liked Whirlpool products but this has been a BIG disappointment. All of our appliances are Whirlpool for our kitchen and laundry room in our main home and two vacation homes. Now we are having an issue with our home dishwasher and washing machine leaking water.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 13, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Microwave. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Microwave model/serial number, and reference Case # 691209.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
retro is better
on March 23, 2025
Posted by: nick
[This review was collected as part of a promotion.] diffacult to use, too many features never to use, but strong and steady
Written by a customer while visiting whirlpool.com
Customer Rating
2
A bit disappointed
on March 23, 2025
Posted by: rpmjohn
from Loveland, Ohio
[This review was collected as part of a promotion.] This came with our new home as part of an upgrade package of kitchen appliances. It looks very nice and appears to have some nice features. But I was dis appointed as there is no turn table and in less than two weeks it has posted a "lost power" message twice and making very weird noises when running. The noise sounds like something is rubbing or scraping against something. I will be opening a case for it first thing Monday morning. As a secondary issue, I registered all three of the Whirlpool appliances that came with the package, by telephone on March 13. When I log in I did not see any of those as registered. I re-registered all of them via the web site.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 26, 2025
Hello,
Thank you for your review. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #698579.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #698579.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good microwave
on April 1, 2025
Posted by: Misty
from Idaho
[This review was collected as part of a promotion.] We really like the fact that this microwave has an air fryer and use that feature quite a bit. We also love the sleek design of the microwave. One issue that we’ve had is that it has randomly lost power and we get a message saying we have to reset the date and time of the microwave. I’m not sure why that happens but other than that it’s been good.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com