Customer Reviews for Whirlpool - 1.1 Cu. Ft. Over the Range Microwave with Flush Built-In Design - Stainless Steel
Customer Rating
3
on June 27, 2025
Posted by: Tugtrash
[This review was collected as part of a promotion.] It didn’t come with an instruction manual and that makes it hard to try and use. It has an air fryer but no instructions for safety.
[This review was collected as part of a promotion.] I brought this Whirlpool microwave-oven-hood combo a month and a half ago. It has all the bells and whistles that one could want, but there is a learning curve, and I have been experimenting with all its' features. It looks great in the space above my stove and has a nice, large interior plus a built-in fan and light options. It DOES have specific, clearly labeled Modes for: Air Fry, Grill, Reheat, Defrost, Popcorn(?) However, it DOES NOT have specific, clearly labeled Modes for: Microwave and Convection Oven (which in my mind are the most important functions.) Instead, you have to scroll thru all sorts of sub-modes in the Modes labeled: Cook, Other and Food Options. This makes mode selection cumbersome. The grill rack and air fry basket are great to have but the 3-level rack accessory attached to the side walls makes it difficult to clean the side walls. The door is large and heavy, and the outside is not easy to clean due to the sensitive modes displayed at the bottom; however, the modes are easy to access which is important to a short person like me. (My old 30y+ Sharp Carousel had similar functions but easier to operate.)
[This review was collected as part of a promotion.] I moved into a new house and the construction company put this model on. I loved the design and the functions.
[This review was collected as part of a promotion.] I find it very difficult to be able to understand this appliance. Please know I am not an ignorant person but not having a user manual is very disturbing. Please send some instructions on using this lovely appliance that I spent a lot of money to purchase for my new kitchen,
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, May 21, 2025
Hello, Thank you for your review. We regret to hear that your XXXX is not living up to your standards. If you have any questions or concerns with your XXXX, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case # 725233 For your convenience, we have included a link to the Cycle Guide, Quick Start Guide, and Owners Manual : https://www.whirlpool.com/content/dam/global/documents/202401/owners-manual-w11688932-revA.pdf https://www.whirlpool.com/content/dam/global/documents/202311/quick-start-guide-w11646007-revA.pdf https://www.whirlpool.com/content/dam/global/documents/202401/control-guide-w11689503-revA.pdf We hope this information is helpful. Christy T
[This review was collected as part of a promotion.] Like the styling of microwave. However other reviews had mentioned that it has a flaw that it will display power was lost and I have to do a complete a factory reset. This has occurred several times in the two months I have owned the microwave. It should be noted that there has never been a power loss and it is a flaw somewhere in the software. This should be looked into by Whirlpool.
[This review was collected as part of a promotion.] I have yet to put this appliance to extensive use, but it functions well for simple rewarming I'd like to give it a higher rating, but I have tried and been unable to obtain a user's manual.