Customer reviews from whirlpool.com
Whirlpool - 1.1 Cu. Ft. Over the Range Microwave with Flush Built-In Design - Stainless Steel
Average customer rating
3.7
(111 Reviews)
Rating breakdown 111 reviews
5 Stars
46
4 Stars
17
3 Stars
22
2 Stars
16
1 Star
10
56%of customers recommend this product.
(
27 out of
48)
Customer Reviews for Whirlpool - 1.1 Cu. Ft. Over the Range Microwave with Flush Built-In Design - Stainless Steel
Customer Rating
5
Regretfully Happy
on December 26, 2025
Posted by: NoNo
[This review was collected as part of a promotion.] I purchased this item as a Christmas present for my son and daughter in law.
They love it.
It is a beautiful appliance.
What should be noted that Whirlpool does not offer an easily used model comparison charts.
As a result the item I purchased did not have all the features I wanted.
Further it should be noted that the item is not returnable.
And I paid for installation
The item was chosen by watching YOUTUBE Videos .
Most of which were generated by companies sell the product.
In that the videos were factually incorrect and open ended.
I could not find the model purchased in stock anywhere close to my home.
So I have some recommendations.
Create a comparison chart indicating the different models and the differences..
Create Model Specific Videos and further authorize these videos as official Whirlpool Product Videos.
And DATE THEM.
As I found, they make look the same but they are not.
Hopefully this commentary will be of use to you.
I own various Whirlpool, Kitchenaid and Maytag Products.
They make a great product.
They love it.
It is a beautiful appliance.
What should be noted that Whirlpool does not offer an easily used model comparison charts.
As a result the item I purchased did not have all the features I wanted.
Further it should be noted that the item is not returnable.
And I paid for installation
The item was chosen by watching YOUTUBE Videos .
Most of which were generated by companies sell the product.
In that the videos were factually incorrect and open ended.
I could not find the model purchased in stock anywhere close to my home.
So I have some recommendations.
Create a comparison chart indicating the different models and the differences..
Create Model Specific Videos and further authorize these videos as official Whirlpool Product Videos.
And DATE THEM.
As I found, they make look the same but they are not.
Hopefully this commentary will be of use to you.
I own various Whirlpool, Kitchenaid and Maytag Products.
They make a great product.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Not happy with it.
on May 24, 2024
Posted by: Psw711
from Virginia Beach VA
[This review was collected as part of a promotion.] This was delivered 4 weeks ago. No instructions for use or recipes.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Poor Door quality!
on June 10, 2024
Posted by: Jams874
Not to happy with the quality. The door is broken and I've only had it for a few years. Looking for a different brand/model for a replacement now.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Social Care, June 12, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 549512.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
That what I wanted smaller than the one that you g
on June 12, 2024
Posted by: Not happy
[This review was collected as part of a promotion.] Unable to program contacted Support following their instructions for an hour and a half we were not able to program time on microwave
Response from whirlpool.comBy Whirlpool Team, Consumer Care, June 13, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 550230.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love this soo much
on March 10, 2024
Posted by: mairac22
[This review was collected as part of a promotion.] This microwave is the best thing ever !!!!! First of all I love that you can connect through the app and add more time to what ever you are cooking. I love that it has a built in air fryer. I don’t have a big kitchen so having too many appliances causes clutter. This microwave has so many good features. So many options. I don’t even have to turn on my oven anymore. I also love that you have to touch the option to open the door and it unlocks. Super fancy. It also looks like a tv and dark mirror. It makes my kitchen looks sooo much better. Super super happy with it.
Written by a customer while visiting influenster.com
Customer Rating
5
Multiple purpose with a beautiful design
on March 10, 2024
Posted by: sigg
[This review was collected as part of a promotion.] When I saw this microwave I immediately fell in love with the style/design of it. Pictures absolutely do not do it enough justice. It has a super sleek design and theres no visible handle to open it which makes it even more sleek. It also has air frying and baking capabilities which almost make this unit overwhelming since there’s so many features. But we absolutely love it. And you also have WiFi capability which makes it even easier to use through the app and you can also see all the features of it and even recipes and instructions all through the whirlpool app. There is one issue I had and it’s a fairly big one. The unit comes with an air fryer tray and a baking rack.. DO NOT USE THE MICROWAVE WITH THOSE INSIDE. You may think it’s okay since some microwaves come with racks to set whatever you’re heating on but not the case here. You will get a blue arc and that can lead to major damage. There’s no info for this in the quick guide but there is a small sticker just inside the door that tells you which modes you can use which racks in. Make sure you follow the instructions on the sticker and use the proper shelves/trays with the proper modes. Overall this is an amazing unit and the plethora of features make it even better. And it also has an intake fan and light underneath the unit also.
Written by a customer while visiting influenster.com
Customer Rating
5
Great
on March 11, 2024
Posted by: sia_sings
[This review was collected as part of a promotion.] Works great. Many features. Its really big and fits big trays as well. Bonus that as also bluetooth. Would recommend since it is a decent price..
Written by a customer while visiting influenster.com
Customer Rating
5
Multifunctioning
on March 11, 2024
Posted by: andream1040
[This review was collected as part of a promotion.] Let me start of by saying that I like most people have too many countertop appliances, like an airfryer, instantpot and I was actually looking into getting a microwave oven before I received this great multitasker. It looks absolutely elegant and fits perfectly into my kitchen. I’ve made bacon and potatoes with the air fryer option that came out perfect. I made oatmeal for my kids and re heated my coffee and it all came out great. I love that is has different options for food and as soon as you chose your food it will automatically decide how long it needs to stay in and adjust. No more thinking about how long to reheat so that my coffee will be perfect and not scorching hot or still luke warm. I will recommend this to everybody I know.
Written by a customer while visiting influenster.com