Customer Reviews for Whirlpool - 1.1 Cu. Ft. Over the Range Microwave with Flush Built-In Design - Stainless Steel
Customer Rating
2
Don’t buy
on November 23, 2025
Posted by: Seat
from Indiana
I bought less than 6 months ago and it just caught fire, sparks and flames came out of it. I did love all the features except air fryer didn’t work well either.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, November 25, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Microwave. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Microwave model/serial number, and reference Case # 846060 We’re looking forward to hearing from you. Christy T
Nice looking microwave. It has an installation manual but no operator's manual. Very Complicated. It is impossible to contact Whirlpool for support. Possibly the worst phone support ever. The microwave did not come with an Operation Manual, and I can't find anything online. I purchased this for my Aunt & Uncle. The WiFi App might provide some information, but it appears that the App only works with a smart phone, and not an iPad.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, November 20, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Microwave. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Microwave model/serial number, and reference Case # 841450 We’re looking forward to hearing from you. Christy T
[This review was collected as part of a promotion.] I got this Air Fry Over microwave installed into my new construction home and I can honestly say it’s one of my favorite features about our new house. It has such a sleek and elegant design. I could not be more happier with my new appliance.
[This review was collected as part of a promotion.] We just moved in so have only used the microwave portion of this oven. Have not had a chance to use air fryer potion. Love the microwave portion. It's a bit inconvenient to have to remove the shelves each time you use the micro tho
[This review was collected as part of a promotion.] This came with my new house, and I wish I could trade it out for a simple microwave that doesn’t require a degree in electrical engineering to operate. Ridiculous “manual” is no help.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, October 1, 2025
Hello, Thank you for your review. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #813813 We’re looking forward to hearing from you. Christy T
[This review was collected as part of a promotion.] Works ok. Can't connect to the Whirlpool App. Some engineers are supposedly working on it, but, I haven't heard a word. I doubt it will ever work.