Customer Reviews for Whirlpool - 1.1 Cu. Ft. Over the Range Microwave with Flush Built-In Design - Stainless Steel
Customer Rating
3
on July 25, 2024
Posted by: Poor User Manual
from Panama City Beach
[This review was collected as part of a promotion.] The problem with Whirlpool is they don't provide good user manuals. I wanted to try the Air Fry option but the manual and the app do not say what the recommended rack position, temperature, or cook time is for any items you want to air fry.
[This review was collected as part of a promotion.] Extremely confusing to work. Too complicated and high tech. Does micro, air fry, grill, etc but doesn’t bake. I needed an extra oven and was told it would bake. IMPORTANT: At least once a month it loses power when the power supply has not been lost at all throughout my house. It’s just the microwave that loses power and I have to reset it every time which is very confusing. This power thing, Im afraid is a fire hazard. Please help. Want to change it out for another one. Bought 2 other appliances when I bought this microwave.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, June 19, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 552591. We’re looking forward to hearing from you. Marcos O
That what I wanted smaller than the one that you g
on June 12, 2024
Posted by: Not happy
[This review was collected as part of a promotion.] Unable to program contacted Support following their instructions for an hour and a half we were not able to program time on microwave
Response from whirlpool.comBy Whirlpool Team, Consumer Care, June 13, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 550230. We’re looking forward to hearing from you. Marie Q
Not to happy with the quality. The door is broken and I've only had it for a few years. Looking for a different brand/model for a replacement now.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Social Care, June 12, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 549512. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] Very sleek and modern microwave! This both looks and performs great. The handleless design really brings an updated look to our kitchen. I love that this combines multiple functions into one appliance, eliminating the need for extra things taking up counter space. The air fryer function is amazing!