[This review was collected as part of a promotion.] I bought the product 2 week ago…. Need a classroom to understand….
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 27, 2024
Hello, Thank you for your review. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #584143. We’re looking forward to hearing from you. Marie Q
I was not paid/incentivized to review the Air Fry Over the Range with Flush Built-in Design WMMF7330RZ.
We had our old Sharp over-the-range convection oven for years, but the Megatron blew out. It would cost us just as much to repair it as getting a new unit. I researched for two weeks for the "perfect OTR Convection Microwave" for my family. We used our old OTR as an easy way to cook fresh vegetables, preset cook, and the microwave. One appliance does, the baking, air frying, venting, and microwaving.
We've had the Whirpool unit for about a month and are disappointed with the amount we paid and what we received. MAJOR NEGATIVE is the DOOR DOES NOT STAY OPEN... So imagine you are reaching in to pull out crispy bacon in the provided air frier rack then the door whacks you in the head and makes you drop the basket all over your stove. I've also been burnt twice trying to hold the door open with my head while grabbing hot food from the OTR. HUGE SAFETY HAZARD.
OTHER CONS: Hard to hear the alarm - it's nearly impossible to hear the unit is finished when the vent is on. We even forgot that we had placed lunch in the OTR because it's so quiet. YES, I VERIFIED THE SETTINGS ARE ON HIGH. Lack of temperature settings - it only has 3 preset temperatures for the Air Fry and 5 for the Grill. 4. No drip pan - it came with a grill rack and an air fry basket. Thankfully I had a baking sheet that fit perfectly under the racks. 5. The Whirlpool App is limited - the app does have easy cook modes like microwave, air fry, roast, soften, defrost, melt, reheat, warm, and cook. It's easier to tell Alexa to turn on and off the light or overhead vent. 6. Small interior - it has height but it's not very deep so don't even try to fit a pizza box inside. It has about the space of a 9x13-inch baking dish.
PROS: Beautiful - it fits perfectly flush with the cabinets Lighting - is bright Venting - is exactly what we were looking for
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 27, 2024
Hello, Thank you for your review. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #583419. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] Microwave is fine, but instructions are no good. No details on how use the different functions of the microwave. Just have to fumble through to try to figure it out.
[This review was collected as part of a promotion.] I have used my microwave a couple of months now. I am truly enjoying it. I love the flush built-in design. It is probably what I like the most. I am still figuring out the air fry feature because the times on a food package do not usually work. I think using the programmed settings is a little better. I have had several times when the microwave mysteriously restarts as if it lost power. It is always when I am trying to program it to cook something. Every time this happens I have reset the date and time. I cannot cook my food without the date and time. While the smooth glass front is very nice, it is also annoying to keep clean. The annoying part is trying to clean over the buttons. I would love a lock-out feature to keep the buttons from being activated when I am trying to clean the finger marks. Over all, I am very pleased with my new microwave.
[This review was collected as part of a promotion.] I’m Still unable to get it to connect to my WiFi!!!
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 9, 2024
Hello, thank you for your review. We sincerely apologize for the concerns with connecting your Microwave and would like to look into this further for you. Please feel free to reach out to us directly at 1-866-333-4591 Mon–Fri 8 a.m.–6 p.m. EST. We look forward to speaking with you. Marie Q
[This review was collected as part of a promotion.] No directions or information on how to use all the functions of this multi function microwave/ air fryer/grill.. the instructions tell you to go online but nothing there except quick start instructions
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 6, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 574036. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] I'm glad I spent the extra money to purchase this appliance. I use it EVERY day! It's attractive in my new kitchen and is easy to use.