Customer Reviews for Whirlpool - 1.1 Cu. Ft. Over the Range Microwave with Flush Built-In Design - Stainless Steel
Customer Rating
1
Great looking but a non-performer
on November 7, 2024
Posted by: Raw 1
from Isle Minnesota USA
We bought this A couple of months ago and have put it through the paces, the air fryer does not meet expectations. There’s no tray for Grease to drip in, so haven’t tried cooking chicken wings in it yet. Just trying to avoid a mess. The microwave seems pretty weak too, the product looks great, but does not perform that well
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 11, 2024
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Microwave. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Microwave model/serial number, and reference Case # 620639 We’re looking forward to hearing from you. Christy T
[This review was collected as part of a promotion.] It works fine for a microwave but is hard to setup, You have to go online to get directions for just about anything. I have yet to connect it the internet. The interface it difficult to understand. It takes 10 minutes to set the time.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 6, 2024
Hello, Thank you for your review. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #618546. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] We bought this microwave for our new home. Only issue is the setup. We followed the instructions for setup using our home internet for the time and cannot get it to work.
[This review was collected as part of a promotion.] So far, I am not happy with the speed in which it takes to warm something in the microwave. It takes just as long as my 22 year old one did. Also, the air fryer doesn't do a sufficient job in cooking either. Having trouble connecting to Wifi. If I could get some help, that would be appreciated.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, October 11, 2024
Hello, Thank you for your review. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #606854. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] I have yet to learn how to use all the functions of this multi functional appliance. Air Fry is still a mystery and microwaving just isn’t what it used to be!
[This review was collected as part of a promotion.] Honestly, I am not happy with this microwave. The unit is large but the actual cooking box is quite small. I don’t find that any of the cook modes heat the food adequately. I have to rely only on the manual timer. It came with the new house I bought. I woul not purchase this microwave if given a choice.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 25, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at http://spr.ly/6421osw3W or Direct Message on Instagram http://spr.ly/6422osw3o, so we can look into this matter further for you. When responding please include your contact information and reference Case # 598982. We’re looking forward to hearing from you. Jacob W