Customer reviews from whirlpool.com
Whirlpool - 1.1 Cu. Ft. Over the Range Microwave with Flush Built-In Design - Stainless Steel
Average customer rating
3.6
(114 Reviews)
Rating breakdown 114 reviews
5 Stars
47
4 Stars
17
3 Stars
22
2 Stars
18
1 Star
10
54%of customers recommend this product.
(
27 out of
50)
Customer Reviews for Whirlpool - 1.1 Cu. Ft. Over the Range Microwave with Flush Built-In Design - Stainless Steel
Customer Rating
3
Poor programming. It needs to be user friendly
on November 15, 2024
Posted by: IT Guy
[This review was collected as part of a promotion.] This microwave is complicated to operate and maintain. When first setting it up, I couldn’t figure out how to set the clock. I went through all of the menu options and couldn’t get it. It told me to register it. I finally gave up and did that but I still couldn’t set the time. I will have to go through the owners manual to figure it out. Background: I am very competent when it comes to technology, I was in Information Technology for 30 years.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Light button does not turn light on and off...
on November 14, 2024
Posted by: Minizeppelin
I have already left a review on the substandard programming, but... why is the light button only able to control the light level (while running)? It should allow someone to turn the internal light on and off...
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 15, 2024
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Microwave. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Microwave model/serial number, and reference Case # 624451.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Great looking but a non-performer
on November 7, 2024
Posted by: Raw 1
from Isle Minnesota USA
We bought this A couple of months ago and have put it through the paces, the air fryer does not meet expectations. There’s no tray for Grease to drip in, so haven’t tried cooking chicken wings in it yet. Just trying to avoid a mess. The microwave seems pretty weak too, the product looks great, but does not perform that well
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 11, 2024
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Microwave. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Microwave model/serial number, and reference Case # 620639
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
2
Maybe a good appliance, but ...
on November 4, 2024
Posted by: LarryLMDB
from Daytona Beach Florida
[This review was collected as part of a promotion.] It works fine for a microwave but is hard to setup, You have to go online to get directions for just about anything. I have yet to connect it the internet. The interface it difficult to understand. It takes 10 minutes to set the time.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 6, 2024
Hello,
Thank you for your review. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #618546.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #618546.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Multiple Features
on October 29, 2024
Posted by: Sheryl
[This review was collected as part of a promotion.] Microwave selected at design studio. Like, but still a learning curve for use.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Internet setup issue
on October 18, 2024
Posted by: Ronkozy
from Cincinnati, Ohio
[This review was collected as part of a promotion.] We bought this microwave for our new home. Only issue is the setup. We followed the instructions for setup using our home internet for the time and cannot get it to work.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
The cooking time is not impressive
on October 11, 2024
Posted by: Angel
[This review was collected as part of a promotion.] So far, I am not happy with the speed in which it takes to warm something in the microwave. It takes just as long as my 22 year old one did. Also, the air fryer doesn't do a sufficient job in cooking either. Having trouble connecting to Wifi. If I could get some help, that would be appreciated.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, October 11, 2024
Hello,
Thank you for your review. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #606854.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #606854.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Too many options for me
on October 6, 2024
Posted by: Microwave?!
[This review was collected as part of a promotion.] I have yet to learn how to use all the functions of this multi functional appliance. Air Fry is still a mystery and microwaving just isn’t what it used to be!
Written by a customer while visiting whirlpool.com