Customer reviews from philips.com
Philips Norelco - OneBlade Intimate Replacement Blade 2 pack - White, Silver
Average customer rating
4.2
(221 Reviews)
Rating breakdown 221 reviews
5 Stars
144
4 Stars
34
3 Stars
13
2 Stars
7
1 Star
23
82%of customers recommend this product.
(
134 out of
163)
Customer Reviews for Philips Norelco - OneBlade Intimate Replacement Blade 2 pack - White, Silver
Customer Rating
1
broken
on May 21, 2022
Posted by: barbero 2021 trucking
Gender:Male
these blades are extremely expensive and break easily. the last replacement I bought was actually broken out of pack. haven't been able to use it in forever and have spent alot of money on this device. absolutely not worth it and philips, you owe me some money !
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, May 23, 2022
Hi,
Thanks for reaching out to us regarding the OneBlade replacement blades. We are very sorry to hear of your experience, how disappointing that a new blade was already broken in the packaging and previously they have not lasted long. The replacement blades are aimed to be durable and be replaced approximately every 4 months. We suggest whilst cleaning, to avoid tapping the product or blade against a surface to remove hairs and water, as this may cause damage to the product and blade. We'll be more than happy to take a closer look at the problem for you and check the available options.
Please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thanks for reaching out to us regarding the OneBlade replacement blades. We are very sorry to hear of your experience, how disappointing that a new blade was already broken in the packaging and previously they have not lasted long. The replacement blades are aimed to be durable and be replaced approximately every 4 months. We suggest whilst cleaning, to avoid tapping the product or blade against a surface to remove hairs and water, as this may cause damage to the product and blade. We'll be more than happy to take a closer look at the problem for you and check the available options.
Please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
It's Great
on April 21, 2022
Posted by: Grape Ape
Gender:Male
[This review was collected as part of a promotion.] It's Great! Would recommend this product to everyone.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
These Blades are the Best!
on March 11, 2022
Posted by: motorcity8085
Gender:Male
[This review was collected as part of a promotion.] Ive been using this razor for just over 3 months. I shave 1x - 2x a week and the original blade I purchased is still going strong. A 3 pack of replacements should last me for a long time. These blades are awesome
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Great Razor
on February 22, 2022
Posted by: KLM 100
Gender:Female
[This review was collected as part of a promotion.] I love this razor it is easy to use in the shower on my legs.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
Works OK but way too costly
on February 19, 2022
Posted by: Effepi
Gender:Male
[This review was collected as part of a promotion.] Too expensive for the job it does and does not last very long
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, March 9, 2022
Hi Effepi,
Thank you very much for sharing your experience and providing us with feedback. We're sorry to hear the experience was not satisfactory for you.
They are supposed to last for a while, so we advise you to get in touch with our social media team. We’re available 24/7 on Facebook (Philips) and Twitter (PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you very much for sharing your experience and providing us with feedback. We're sorry to hear the experience was not satisfactory for you.
They are supposed to last for a while, so we advise you to get in touch with our social media team. We’re available 24/7 on Facebook (Philips) and Twitter (PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
Great product
on February 18, 2022
Posted by: AJ14
Gender:Male
[This review was collected as part of a promotion.] Provides close shave but not too close. I have trouble with in-grown whiskers using traditional shaving products. My OneBlade virtually eliminated this problem. My wife uses it for the peach fuzz on her cheeks.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Great service and product!
on January 24, 2022
Posted by: Abuela48
Gender:Female
[This review was collected as part of a promotion.] This is a great gift for any men in your family. I bought all our grown sons one after my husband bragged about how easy it was to groom his beard with.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Fantastic
on January 22, 2022
Posted by: John the Marine
Gender:Male
[This review was collected as part of a promotion.] I love it as a matter of fact I own two. Highly recommend this product
I would recommend this to a friend!
Written by a customer while visiting philips.com