Customer reviews from philips.com
Philips Norelco - OneBlade Intimate Replacement Blade 2 pack - White, Silver
Average customer rating
4.2
(221 Reviews)
Rating breakdown 221 reviews
5 Stars
144
4 Stars
34
3 Stars
13
2 Stars
7
1 Star
23
82%of customers recommend this product.
(
134 out of
163)
Customer Reviews for Philips Norelco - OneBlade Intimate Replacement Blade 2 pack - White, Silver
Customer Rating
1
Refill blade problem
on July 21, 2026
Posted by: ModRod
New batch of blades seem to be a different angle and I have to hold the shaver in an uncomfortable position in order to not scratch my face. I’m not happy with these new blades and don’t know if it’s a manufacturing defect or that the quality has generally gone down hill
No, I would not recommend this to a friend.
Response from philips.comBy Alexandros, Global 247, July 25, 2026
Copilot said: Hello ModRod,
Thank you for taking the time to share your feedback with us. We’re sorry to hear that the replacement blades are not providing the experience you’ve come to expect and that they require you to hold the shaver at an uncomfortable angle to avoid irritation. We understand how frustrating this must be, especially if you’ve noticed a difference compared to previous blades.
We’d like to look into this further and better understand what may be causing the issue. When you have a moment, please reach out to us directly via Facebook/Instagram (@Philips) or on X (@PhilipsCare).
If you don’t use social media, you can also contact us through our support page:
https://www.usa.philips.com/c-w/support-home/support-contact-page
Thank you again for bringing this to our attention your feedback is important to us and helps us improve.
Best regards,
Philips Consumer Care
Thank you for taking the time to share your feedback with us. We’re sorry to hear that the replacement blades are not providing the experience you’ve come to expect and that they require you to hold the shaver at an uncomfortable angle to avoid irritation. We understand how frustrating this must be, especially if you’ve noticed a difference compared to previous blades.
We’d like to look into this further and better understand what may be causing the issue. When you have a moment, please reach out to us directly via Facebook/Instagram (@Philips) or on X (@PhilipsCare).
If you don’t use social media, you can also contact us through our support page:
https://www.usa.philips.com/c-w/support-home/support-contact-page
Thank you again for bringing this to our attention your feedback is important to us and helps us improve.
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
1
New blades pull hairs, not a clean shave.
on July 24, 2025
Posted by: GoodMorningMonday
Have been using the OneBlade for seven years and have generally been very pleased with the experience. For some reason, the quality of the blades from my last purchase is quite poor. Brand new, they immediately started pulling my beard hairs, and the entire shave was painful. Cuts are not clean either, having to go over multiple times to get close. Having to re-think choice of razors if this is the new norm.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, July 25, 2025
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram and Twitter @Philips. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Lord DJK
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Product gives the closes shave I 've ever experienced very satisfied with product
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Gferrell57
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I chose the rating because ive had mine for 3 ir 4 yrs now its the only razor I use anymore.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
I didn't like it, the blade only lasted two shaves
on July 4, 2024
Posted by: JJ Robles
Gender:Male
The only good thing is that it can be used in the shower, but the blades have a very short life, I prefer to throw away my machine than continue using it
No, I would not recommend this to a friend.
Response from philips.comBy Farheen Sayed, Philips Consumer Care, July 4, 2024
Hi there,
Thanks for taking the time to share your review regarding the Philips OneBlade, and we are sorry to hear that you are not pleased with it.
Please note that, depending on your usage behavior, the exact lifetime of your blade may vary. Similar to manual blades, your blade will become blunt over time, and this may result in reduced shaving performance and an increased hair pulling sensation during shaving and trimming. For optimal performance, replace your blade once every four months.
We hope this will improve your experience. If the issue still persists, please get in touch via Social Media. We’re available on Facebook (@Philips) and X. Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon.
Kind regards,
Philips Consumer Care
Thanks for taking the time to share your review regarding the Philips OneBlade, and we are sorry to hear that you are not pleased with it.
Please note that, depending on your usage behavior, the exact lifetime of your blade may vary. Similar to manual blades, your blade will become blunt over time, and this may result in reduced shaving performance and an increased hair pulling sensation during shaving and trimming. For optimal performance, replace your blade once every four months.
We hope this will improve your experience. If the issue still persists, please get in touch via Social Media. We’re available on Facebook (@Philips) and X. Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
3
The shaver is great, quality of the blades sucks
on May 21, 2024
Posted by: Rollingmyeyes
Gender:Male
What use to be a great razor, is becoming trash. The replacement blades suck(I bought the more expensive ones). At first buying the replacement blades, they would last a couple of months now if I use them, they barely last a month when they say that they should be lasting up to four months. The quality has gone down. My new blade I’ve only used three times and it’s already need to change. Of course they can’t give us quality stuff anymore because all they care about is making the most amount of money. 🙄
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
1
Not Worth Buying
on April 22, 2024
Posted by: Dan0106
Gender:Male
I have been using the OneBlade for two years now. The original Skin Guard attachment in came with for sensitive areas is not great, but it does the job. I decided to purchase their "New" Skin Protect Replacement Blade. It's about two dollars more expensive compared to regular replacement blades and claims to have "unmatched skin protection". It's literally the same blade, and the only difference is that it has a plastic layer in the middle they call a "skin protection cap." The idea is that the cap is thicker than the blade, so it creates a small layer that stops the blade from touching your skin. However, the moment you angle it, or it's not a flat area, it exposes the little blades to your skin and cuts you. The original Skin Guard protection attachment is a way better protect. I definitely do not recommend this new blade. It's just lazy marketing to promote the same product with not much changes.
No, I would not recommend this to a friend.
Response from philips.comBy Tauseef, Philips Consumer Care, April 26, 2024
Hi there,
Thank you for writing your review, and we are sorry to hear about your experience with the Skin Protect Replacement Blade for your Philips OneBlade.
We will share the feedback with our product development team so we can improve our products in the future.
For any other feedback or assistance. We would like to request that you contact us via social media. We are available on Facebook (@Philips) and X (@PhilipsCare). If you do not use social media, you can also contact us through the contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Thank you for writing your review, and we are sorry to hear about your experience with the Skin Protect Replacement Blade for your Philips OneBlade.
We will share the feedback with our product development team so we can improve our products in the future.
For any other feedback or assistance. We would like to request that you contact us via social media. We are available on Facebook (@Philips) and X (@PhilipsCare). If you do not use social media, you can also contact us through the contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
Must have
on April 16, 2024
Posted by: sanakm
[This review was collected as part of a promotion.] The Philips Norelco OneBlade Intimate Replacement Blade Pack is a game-changer for grooming needs. Its precision and comfort make shaving a breeze, while the durability ensures long-lasting performance. With this pack, you're investing in quality and convenience, ensuring a smooth and irritation-free shaving experience every time. Say goodbye to nicks, cuts, and razor burns - the OneBlade Intimate Replacement Blade Pack delivers impeccable results, leaving your skin feeling soft and smooth.
Written by a customer while visiting philips.com